Chains and Sprockets Reviews 889

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, noting their good quality and value. The delivery service is frequently highlighted as fast and efficient, with many appreciating the prompt arrival of their orders, even for international shipments. Reviewers also commend the fair pricing and the overall excellent service, making the purchasing process smooth and reliable. However, some customers experienced issues with delivery times, noting delays or problems with tracking information.

What people talk about most

Product

Reviewers highlight positive aspects of product, often praising the good quality, reasonable prices, and wide... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speed and efficiency,... See more

Service

Users describe positive interactions with service, consistently highlighting great and excellent service.... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting the good and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered Monday morning, arrived Tuesday morning. Could only be improved if they'd hand delivered and fitted them for me! Good range of products but searching through thousands of sprockets for a non s... See more

Rated 5 out of 5 stars

The online purchase was intuitive and easy. Shipping time was also fast, considering that this came from the UK and was delivered to the Philippines. The price is also fair. Will definitely purchase m... See more

Rated 5 out of 5 stars

I bought a chain and 2 sprockets for my VFR800 and fitted them myself. Quick delivery, good communications, everything went well. Good quality parts.

Rated 5 out of 5 stars

Had what I wanted for a great price fast delivery quicker then I Thort will 100% be using again


Company details

  1. Motorcycle Shop
  2. Motorcycle Dealer
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Parts Store
  5. Motorcycle Repair Shop

Written by the company

Chains and Sprockets, founded in 2011, is a leading online retailer of motorcycle parts and maintenance essentials. We supply riders across the UK with premium chains, sprockets, filters, brake pads, clutch kits, and tools from trusted brands including RK, DID, JT, Renthal, Hiflofiltro, and EBC. Whether you’re a weekend rider, workshop professional, or motorsport enthusiast, we provide reliable products and expert support to keep your bike performing at its best. As the retail arm of Urban Moto Distribution, we also offer trade accounts and B2B solutions for garages and service centres nationwide. Visit our website or contact our team for fast delivery and expert advice.


Contact info

4.8

Excellent

TrustScore 5 out of 5

889 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fast and efficient

Fast and efficient, brilliant service.

January 2, 2026
Chains and Sprockets logo

Reply from Chains and Sprockets

Hi,

Thank you for leaving this great review about our fast and efficient service — we appreciate it.

Many thanks,
Team Chains & Sprockets

Rated 5 out of 5 stars

FAST DELIVERY

December 29, 2025
Chains and Sprockets logo

Reply from Chains and Sprockets

Hi Gary,

Thank you for leaving this 5-star review, and we're happy to hear you're pleased with the fast delivery.

Many thanks,
Team Chains & Sprockets

Rated 5 out of 5 stars

Fantastic price bought more than needed…

Fantastic price bought more than needed but they are ready for next year service

January 1, 2026
Chains and Sprockets logo

Reply from Chains and Sprockets

Hi Christopher,

Thank you for leaving this great review. We're pleased to hear you're happy with your order.

Many thanks,
Team Chains & Sprockets

Rated 5 out of 5 stars

Super quick delivery, good prices.

Ordered Monday morning, arrived Tuesday morning. Could only be improved if they'd hand delivered and fitted them for me! Good range of products but searching through thousands of sprockets for a non standard application took some time, but I found what I wanted and service top notch.

November 24, 2025
Rated 5 out of 5 stars

First-time customer and I am happy with the purchase!

The online purchase was intuitive and easy. Shipping time was also fast, considering that this came from the UK and was delivered to the Philippines. The price is also fair. Will definitely purchase my chains and sprockets again here. Keep up the good product line, value, and service.

August 25, 2025

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