Ordered Monday morning, arrived Tuesday morning. Could only be improved if they'd hand delivered and fitted them for me! Good range of products but searching through thousands of sprockets for a non s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Motorcycle Shop
- Motorcycle Dealer
- Motorcycle Equipment and Accessories Store
- Motorcycle Parts Store
- Motorcycle Repair Shop
Written by the company
Chains and Sprockets, founded in 2011, is a leading online retailer of motorcycle parts and maintenance essentials. We supply riders across the UK with premium chains, sprockets, filters, brake pads, clutch kits, and tools from trusted brands including RK, DID, JT, Renthal, Hiflofiltro, and EBC. Whether you’re a weekend rider, workshop professional, or motorsport enthusiast, we provide reliable products and expert support to keep your bike performing at its best. As the retail arm of Urban Moto Distribution, we also offer trade accounts and B2B solutions for garages and service centres nationwide. Visit our website or contact our team for fast delivery and expert advice.
Contact info
Monarch House, Long Leys Road, LN1 1DT, Lincoln, United Kingdom
- 01522589461
- general@urbanmoto.co.uk
- www.chainsandsprockets.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
came super quick which helped because…
came super quick which helped because my chain got some abse from the grit recently
FANTASTIC CUSTOMER SERVICE
I called to ask about a Chain and sprockets for a Honda CT125 Hunter trail that I could not find on the website. Within a few minutes they had identified the parts required and I received them three days later. Great help and fast service.
impressive responses during Christmas period
i was impressed at the speed with the order was despatched. i was in urgent need of the parts and Jen organised it all to arrive quickly.
Great value for money sprockets
Great value for money sprockets. Website had plenty to choose from thankfully.
Quickly sent out to me. Which was a nice bonus.
I'll definitely be using the again.
Correct item supplied at a good price…
Correct item supplied at a good price with rapid dispatch. Many thanks, will do business again.
A Great Supplier
I phoned for parts availability, got a quick response, then information on how to order. My order showed delivery times and the part arrived as stated. A great company to deal with and good pricing too. Will use them again.
Good price plus quick delivery
Speedy dispatch of item ordered ( spare…
Speedy dispatch of item ordered ( spare chain link), which enabled me to complete job quickly
The Place To Go For Sprockets...
Excellent & helpful advice over the phone when I could not identify required product. Quick service and very reasonable prices.
Sprockets are good quality
Sprockets are good quality, good price and very fast delivery. Hi was most impressed. Thanks
Great Communication and resolved my problem
Had to find a special sprocket for my bike and had great communication with Callum who resolved my problem very quickly, would highly recommend and use them again, thanks again
The best product from the best company…
The best product from the best company 👌 ✨️ 🙌 💯 ❤️
Very good service items as described
Very good service items as described and price reasonable
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







