I had an unusual request: sprockets and chains for a Scouting project. These folks were brilliant, not only finding the right product but also supporting the Scouts (which is a charity). Lovely human... See more
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Company details
- Motorcycle Shop
- Motorcycle Dealer
- Motorcycle Equipment and Accessories Store
- Motorcycle Parts Store
- Motorcycle Repair Shop
Written by the company
Chains and Sprockets, founded in 2011, is a leading online retailer of motorcycle parts and maintenance essentials. We supply riders across the UK with premium chains, sprockets, filters, brake pads, clutch kits, and tools from trusted brands including RK, DID, JT, Renthal, Hiflofiltro, and EBC. Whether you’re a weekend rider, workshop professional, or motorsport enthusiast, we provide reliable products and expert support to keep your bike performing at its best. As the retail arm of Urban Moto Distribution, we also offer trade accounts and B2B solutions for garages and service centres nationwide. Visit our website or contact our team for fast delivery and expert advice.
Contact info
Monarch House, Long Leys Road, LN1 1DT, Lincoln, United Kingdom
- 01522589461
- general@urbanmoto.co.uk
- www.chainsandsprockets.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great service
Quick dispatch and delivery and…
Quick dispatch and delivery and sensible prices. Thanks
Top quality products at reasonable…
Top quality products at reasonable prices and very fast delivery times… I’ve not fitted the kit to my bike yet but it’s of obvious really good quality…
Fantastic customer services
Fantastic customer services. Emails were answered quickly and order was quickly delivered.
I got exactly what I needed chain wise…
I got exactly what I needed chain wise & the price was very competitive.
Good Stuff
My order was delivered in very short order. The rubber damped front sprocket looks the Bizznizz. So product, the delivery and the price all deserve 5 stars. Thank you
Excellent products at a great pricee
Excellent products at a great price, fast shipping, 3 days to ireland and that was ordered on the weekend. Ill definitely be coming back again
Long story short
Long story short, great experience all round and call handlers are a pleasure to deal with.
Great service
Great service, from moment of placing order received tracking number and parts delivered before due date.
Top job cheapest at the time of…
Top job cheapest at the time of purchase and fast delivery. I would recommend them from my experience 👍
Great selection of items to choose from…
Great selection of items to choose from and good prompt service.
Fast delivery of item many thanks
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