Chancellors - Aylesbury Reviews 

1,037
TrustScore 5 out of 5

4.8

13 Market Square, HP20 1TB Aylesbury, GB


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Rated 5 out of 5 stars

Lillie was a pleasure to deal with, she was friendly and professional. Would recommend to anyone looking for a place in Aylesbury.

Company replied

Rated 5 out of 5 stars

Thank you Chancellor's Aylesbury A massive thank you to Chancellors for guiding us and helping us find our dream home! We are truly grateful for all your support in making this possible. A special... See more

Company replied

Rated 5 out of 5 stars

We’ve recently been looking to rent in the Aylesbury area but we currently live over an hour away so it makes viewing properties difficult. James has been very supportive and ensured we still were abl... See more

Company replied

Rated 5 out of 5 stars

Our experience with Pharez the estate agent who dealt with our property purchase was excellent. He was professional, helpful and thoughtful. He kept in touch at regular intervals and tried his best to... See more


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 13 Market Square, HP20 1TB, Aylesbury, United Kingdom

  • 01296 381111

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,037)

1,571 reviews in the last 12 months

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Rated 5 out of 5 stars

Sophie was great

Sophie was great, she was very polite and professional. If I had any questions she dealt with them promptly.

September 11, 2024
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Reply from Chancellors - Aylesbury

Thank you Dell for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Very helpful and great service

Very helpful and great service. Couldn’t have been nicer thankyou

August 29, 2024
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Reply from Chancellors - Aylesbury

Thank you Mr for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Friendly & knowledgeable

Sophie hutchinson was really informative on all of the viewings she has taken us on very knowledgeable about areas and we have really enjoyed meeting her.

August 20, 2024
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Reply from Chancellors - Aylesbury

Thank you for leaving us this great review Laura, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Excellent Chancellors customer service

Richard viewed our property and gave us fantastic information about the value, condition and where our property sits in the current market.

Will be happy to use Richard and Chancellors again in the future.

August 15, 2024
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Reply from Chancellors - Aylesbury

Dear Mr. Tester,

Thank you very much for taking the time to leave us such a wonderful 5-star review. We are delighted to hear that Richard provided you with valuable information about your property and its current market position. We take great pride in providing our clients with professional and knowledgeable advice, and it is fantastic to hear that this was your experience.

We appreciate your kind words and are pleased to know that you would be happy to use Richard and Chancellors aga

Rated 5 out of 5 stars

Amelia has been really supportive…

Amelia has been really supportive through my letting process and has regularly provided me with updates via phone calls and emails to keep me updated.

August 1, 2024
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Reply from Chancellors - Aylesbury

Thank you for this fantastic review!

Rated 5 out of 5 stars

That’s How you do your JOB

It was great experience with Mr Henry till date.Very helpful and always up to the mark with informations.timely follow up made the paper works go easy.Best of luck to Mr Henry and Chancellors.

July 25, 2024
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Reply from Chancellors - Aylesbury

Thank you for this fantastic review!

Rated 5 out of 5 stars

Ask for Henry Smith, talented with exceptional knowledge and expertise!

I wanted to take a moment to commend Henry Smith's outstanding service he provided us when searching and finding the most appropriate accommodation. Henry's efforts were truly appreciated, and I am delighted with the results:
Expertise and Knowledge:
Henry Smith's expertise and deep knowledge of the local market provided me with the confidence to make informed choices.

Exceptional Guidance:
Henry's thorough guidance throughout the process was invaluable and made a complex task feel manageable.

Tailored Solutions:
He offered solutions that were perfectly aligned with our requirements, demonstrating a keen understanding of what I was looking for as healthcare professional.

Efficient Process:
Henry Smith's efficiency in handling viewings and negotiations saved me considerable time and effort.

Clear Communication:
Henry was clear and consistent in his communication which ensured that we were always informed and confident in the decisions being made.

Personal Touch:
Henry's personal approach and attentiveness to our requirements made the experience not only successful but also enjoyable.

Once again Thank you Henry and much appreciated!
Mo and family

July 16, 2024
Unprompted review
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Reply from Chancellors - Aylesbury

Thank you for this fantastic review!

Rated 5 out of 5 stars

Exceptional Service and Outstanding Support from Henry Smith

Dear Team,

I hope this message finds you well. I am writing to express my sincere appreciation for the exceptional service and outstanding support I received from Henry Smith during my recent search for accommodation.

Henry's expertise and dedication significantly enhanced the process of finding the perfect place. From the very beginning, he demonstrated a deep understanding of my preferences and requirements, ensuring that each option presented was tailored to my specific needs.

Henry's proactive approach was truly commendable. He consistently provided excellent options, showcasing his commitment to finding the right fit for me. His attention to detail throughout the process was evident and greatly appreciated.

Moreover, Henry's professionalism made the entire experience smooth and stress-free. His prompt responses and willingness to address any concerns promptly were particularly valuable. Henry's extensive knowledge of the market, combined with his genuine enthusiasm, were instrumental in making this experience positive and successful.

I am extremely grateful for Henry's assistance and support. His exceptional service has not only met but exceeded my expectations. I will certainly recommend his services to anyone seeking accommodation in the future.

Thank you once again for everything.

July 24, 2024
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Reply from Chancellors - Aylesbury

Thank you for this fantastic review!

Rated 5 out of 5 stars

Sophie was very good from the first…

Sophie was very good from the first phone call we received. Always helpful, good response times and didnt make you feel like you were constantly being sold to. Made the process of starting the new home journey very simple. Thank you!

July 23, 2024
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Reply from Chancellors - Aylesbury

Thank you for this fantastic review!

Rated 5 out of 5 stars

Good Service

Denisha was very helpful over the phone today, she was bubbly and enthusiastic. I thought she'd been working with Chancellors for years. I felt confident in her ability to help us find our first home.

July 16, 2024
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Reply from Chancellors - Aylesbury

Thank you for this fantastic review!

Rated 5 out of 5 stars

Sophie was at Thame Branch but now currently at Aylesbury provided…

Sophie currently at Aylesbury provided me with a great service . She is an Asset to the company. I do hope the company will take this on board and reward her where necessary. She is Amazing and well done Sophie. I appreciated all the help you have provided in the last couple of weeks. Thank you so much.

July 1, 2024
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Reply from Chancellors - Aylesbury

Thanks so much for sharing your experience with us.

Rated 1 out of 5 stars

Probably one of the worse experiences I…

Probably one of the worse experiences I have had when it comes to looking for a place to rent.

June 19, 2024
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Reply from Chancellors - Aylesbury

Hello, your feedback is important to us and we are sorry that you have concerns currently therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.

Rated 5 out of 5 stars

Amazing Agency

No other housing agency has been as exceptional as Chancellors, particularly Lillie Kirkham, one of the agents. Her exceptional energy and assistance was extremely helpful and in less than a month, she assisted us in renting our ideal home. She provided comprehensive guidance and ensured that we understood the process. The Chancellors team is incredibly supportive, we encountered plumbing issues upon our move in, they promptly resolved the issue within three days, and they provide additional assistance and support. I would strongly advise that you look into searching for a property from Chancellors, as they have rapidly become one of my personal favourites.

June 25, 2024
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Reply from Chancellors - Aylesbury

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Really helped me and put me in the…

Really helped me and put me in the right direction , kind and friendly

June 24, 2024
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Reply from Chancellors - Aylesbury

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Charlotte has been very helpful…

Charlotte has been very helpful answering emails in a timely fashion.

June 24, 2024
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Reply from Chancellors - Aylesbury

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Very good experience with letting agent…

Very good experience with letting agent specially Amy jones and Richard team, high key recommended. This team is very smart and professionally handle all the situations so tactfully.

June 19, 2024
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Reply from Chancellors - Aylesbury

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Great estate agent

Lillie was great from the first day of the viewing. She was very thorough and answered all our queries straight away making the whole process a lot easier for us. She kept us informed at all times during the application and was very quick to process everything that had to be done. From the first viewing we knew this was the property we wanted and I want to thank Lillie for helping us accomplish this.

May 8, 2024
Rated 1 out of 5 stars

Need to get the admin and diary in order.

The first inspection was overdue but I accommodated him and agreed a date at short notice. He then turned up a week late and blamed me for getting the date wrong. Then they ignored the landlord's emails and calls about expiring gas safety certificate. In desperation the landlord put a note through my door and I accommodated them at short notice. Then Chancellors phone again, this time for another overdue inspection (you let it go overdue, not me). It's not convenient anymore to bend over backwards for this incompetence, so he threatened to let himself in with 24 hours notice with his own key. Absolutely disgraceful. There are many more communication issues I have with this place, but this one is currently the main problem.

May 20, 2024
Unprompted review
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Reply from Chancellors - Aylesbury

Thank you for reaching out to us Rachel, we are sorry to hear of your current frustrations. To enable us to look into the matter and try to resolve these frustrations for you please send an email to directors@chancellors.co.uk. Thank you.

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