Chancellors - Aylesbury Reviews 

1,037
TrustScore 5 out of 5

4.8

13 Market Square, HP20 1TB Aylesbury, GB


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Rated 5 out of 5 stars

Lillie was a pleasure to deal with, she was friendly and professional. Would recommend to anyone looking for a place in Aylesbury.

Company replied

Rated 5 out of 5 stars

Thank you Chancellor's Aylesbury A massive thank you to Chancellors for guiding us and helping us find our dream home! We are truly grateful for all your support in making this possible. A special... See more

Company replied

Rated 5 out of 5 stars

We’ve recently been looking to rent in the Aylesbury area but we currently live over an hour away so it makes viewing properties difficult. James has been very supportive and ensured we still were abl... See more

Company replied

Rated 5 out of 5 stars

Our experience with Pharez the estate agent who dealt with our property purchase was excellent. He was professional, helpful and thoughtful. He kept in touch at regular intervals and tried his best to... See more


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 13 Market Square, HP20 1TB, Aylesbury, United Kingdom

  • 01296 381111

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,037)

1,697 reviews in the last 12 months

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Rated 5 out of 5 stars

Lillie Kirkham

Lillie was a pleasure to deal with, she was friendly and professional. Would recommend to anyone looking for a place in Aylesbury.

June 11, 2026
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Reply from Chancellors - Aylesbury

We appreciate your positive feedback! We are so pleased our team was friendly and professional.

Rated 5 out of 5 stars

Excellent service from Lillie

Lillie Kirkham was very friendly who helped me every step of the way with my rental journey. Very patient and understanding of my work commitments. I would recommend Chancellors to anyone looking for a rental property

April 15, 2026
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Reply from Chancellors - Aylesbury

We're happy to hear that our team member was friendly, patient, and understanding during your rental journey! We appreciate your recommendation and positive feedback.

Rated 5 out of 5 stars

Really friendly and communicative…

Really friendly and communicative estate agents that proactively helped me with understanding timescales and the process of house buying as a first time buyer.
Great response times to any email enquiries I had.
Brilliant experience and customer service.

April 9, 2026
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Reply from Chancellors - Aylesbury

We appreciate you sharing your positive experience. We're happy to hear that our team was friendly, communicative, and proactive in assisting you with your first home purchase. We value your feedback.

Rated 5 out of 5 stars

My experience with Chancellors has been…

My experience with Chancellors has been exceptional from start to finish. Lillie and Ben have been absolutely fantastic—professional, supportive, and always making me feel completely at ease throughout the whole process. Nothing ever felt like too much trouble, and their communication was spot on. I truly appreciate everything they’ve done—thank you both so much!

March 31, 2026
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Reply from Chancellors - Aylesbury

We appreciate you sharing your exceptional experience! We're so glad to hear that our team was professional and supportive, making you feel at ease. Thank you for your feedback; we are happy to know they provided great communication.

Rated 5 out of 5 stars

We had a great experience with Lillie and her entire team.

We had a great experience with Chancellors. They were incredibly helpful and efficient, managing to secure us a rental property within just two weeks. The whole process was smooth, and they kept us informed every step of the way.
Their professionalism, responsiveness, and support made what can often be a stressful process much easier. We truly appreciate their hard work and would highly recommend them to anyone looking to rent a property.

March 27, 2026
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Reply from Chancellors - Aylesbury

We appreciate you sharing your positive experience. We're happy to hear that the team was incredibly helpful and efficient in securing you a rental property. It's great to know that the process was smooth and that their support made it easier for you.

Rated 5 out of 5 stars

Thank you Richard, Isabelle andLibby

I must say, Richard from Aylesbury branch, Isabelle and Libby have been extremely professional, diligent, and supportive throughout the entire process. I would definitely recommend their service.

March 17, 2026
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Reply from Chancellors - Aylesbury

We're happy to hear that our team offered such wonderful support. We appreciate your positive feedback and recommendation of our service; it means a lot to us.

Rated 5 out of 5 stars

Chancellors-Aylesbury, Smooth and Professional service

Chancellors in Aylesbury has consistently provided us with excellent service over the past 4–5 years. The team has always been helpful, professional, and supportive whenever we needed assistance.

Thank you once again Richard and the team for making our tenancy smooth and stress-free. We truly appreciate the great service and support throughout the years.

March 12, 2026
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Reply from Chancellors - Aylesbury

We're happy to hear that you consistently received excellent service from our team over the years. We appreciate you acknowledging their helpfulness and professionalism in making your tenancy smooth and stress-free.

Rated 5 out of 5 stars

Very communicative and friendly

Very communicative and friendly. Felt as if I could ask any questions I had

February 13, 2026
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Reply from Chancellors - Aylesbury

We're happy to hear that our team was communicative and friendly! We appreciate you sharing your positive experience with us.

Rated 5 out of 5 stars

Great experience

The moment I decided to let my property through Chancellors, Lillie Kirkham helped with every element from recommending good tenants to letting me use the hot-spot on her phone, thank you Lillie.

February 18, 2026
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Reply from Chancellors - Aylesbury

We're happy to hear that our support made your experience positive. We appreciate you choosing us and thank you for your kind words regarding our team's dedication.

Rated 5 out of 5 stars

Tenancy was coming to an end and…

Tenancy was coming to an end and Isabelle Wain negotiated the rent and renewal promptly.

February 16, 2026
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Reply from Chancellors - Aylesbury

We're happy to hear that the rent negotiation and renewal process was handled promptly. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working Chancellor. From start to finish, their team demonstrated genuine commitment to handling any issues that arose promptly and efficiently. They were always available to answer questions, provide updates, and offer reassurance throughout the process. Their in-depth knowledge of property regulations and legal requirements gave me great confidence that everything was being managed correctly and professionally.

In particular, Libby was outstanding — she was responsive, patient, and exceptionally knowledgeable, guiding me through every step with clarity and professionalism.

There was a separate cleaning company involved in the process, and initially I was not fully satisfied due to concerns about cost, some confusion, and mismanagement. However, Chancellor stepped in, took control of the situation, and managed everything professionally to ensure it was resolved properly.

I would highly recommend their services to anyone looking for a reliable and dedicated real estate team.

February 18, 2026
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Reply from Chancellors - Aylesbury

We're happy to hear that you had such a positive experience! We appreciate your recognition of our team's commitment to resolving issues efficiently and our knowledge of property regulations. It's great to know that our team member provided exceptional guidance. We're also glad we could step in and professionally manage the cleaning issue to ensure a proper resolution. Thank you for recommending our services!

Rated 5 out of 5 stars

Transparent process

The process was smooth. The communication was effective, the staffs were professional from the beginning to signing the contract.

January 29, 2026
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Reply from Chancellors - Aylesbury

Thank you for this great review. We are delighted to hear that you had such a seamless experience and that our team provided professional support.

Rated 5 out of 5 stars

My property manager (Sophie) is…

My property manager (Sophie) is friendly to approach, always smiling and responds to emails and calls as soon as she can, and also she gives advice to the best of her knowledge

January 19, 2026
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Reply from Chancellors - Aylesbury

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 4 out of 5 stars

Good and efficient service at managing…

Good and efficient service at managing by buy to let.

January 8, 2026
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Reply from Chancellors - Aylesbury

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

A responsible staff member

The pleasant approach and the follow-up on the issue to reach result

November 3, 2025
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Reply from Chancellors - Aylesbury

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 1 out of 5 stars

Would give it 0 but no option,property…

Would give it 0 but no option,property is riddled with mould and won't do anything,,avoid at all cost.need legally sorting extortionate prices and dont want to know once you have signed your contract. Disgusting cowboys

January 7, 2026
Unprompted review
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Reply from Chancellors - Aylesbury

Thank you for bringing this to our attention Jayne, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk Thank you.

Rated 4 out of 5 stars

A few hiccups which were sorted fast…

A few hiccups which were sorted fast and efficiently, Bella Vickers was great, could not do enough for us, great comms and customer service.

December 3, 2025
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Reply from Chancellors - Aylesbury

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

Excellent service from Chancellors

Excellent service from Chancellors. Orianne was so helpful, knowledgeable and professional. We are not from the area, so truly appreciated all of the advice given. Updated throughout the process by Orianne and Richard. Thank you so much for helping us find the perfect property for our son to rent. We will definitely use your services again in the future.

November 29, 2025
Unprompted review
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Reply from Chancellors - Aylesbury

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Exceptional customer service and…

Exceptional customer service and tailored support throughout the entire process.

Lillie Kirkham at the Aylesbury office is an absolute gem! She ensured that all my queries/concerns were addressed from the moment I contacted her regarding letting…

November 28, 2025
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Reply from Chancellors - Aylesbury

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

We woProfessional, reliable, and thorough—Lillie went above and beyond for us!uld like to extend our heartfelt…

We would like to extend our heartfelt appreciation to Lillie Kirkham, Executive Lettings Negotiator, for her outstanding support and professionalism in helping us secure a tenant for our buy-to-let property. From the very beginning, Lillie demonstrated a deep understanding of the rental market and a clear commitment to achieving the best outcome for both landlords and tenants. Her proactive approach, excellent communication, and attention to detail made the entire process seamless and stress-free.

Lillie went above and beyond at every stage—from expertly marketing our property to carefully screening prospective tenants and ensuring that all aspects of the tenancy were handled efficiently and professionally. Her dedication and thoroughness gave us complete confidence throughout the process.

We are truly grateful for Lillie’s expertise, patience, and genuine care, and we would not hesitate to recommend her to anyone looking for a knowledgeable, reliable, and highly effective lettings professional. Working with her has been an absolute pleasure, and her efforts have made a real difference in our experience as first-time landlords.

November 14, 2025
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Reply from Chancellors - Aylesbury

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

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