Chancellors - Aylesbury Reviews 

1,037
TrustScore 5 out of 5

4.8

13 Market Square, HP20 1TB Aylesbury, GB


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Rated 5 out of 5 stars

Lillie was a pleasure to deal with, she was friendly and professional. Would recommend to anyone looking for a place in Aylesbury.

Company replied

Rated 5 out of 5 stars

Thank you Chancellor's Aylesbury A massive thank you to Chancellors for guiding us and helping us find our dream home! We are truly grateful for all your support in making this possible. A special... See more

Company replied

Rated 5 out of 5 stars

We’ve recently been looking to rent in the Aylesbury area but we currently live over an hour away so it makes viewing properties difficult. James has been very supportive and ensured we still were abl... See more

Company replied

Rated 5 out of 5 stars

Our experience with Pharez the estate agent who dealt with our property purchase was excellent. He was professional, helpful and thoughtful. He kept in touch at regular intervals and tried his best to... See more


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 13 Market Square, HP20 1TB, Aylesbury, United Kingdom

  • 01296 381111

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,037)

1,566 reviews in the last 12 months

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Rated 5 out of 5 stars

Chancellor's Aylesbury - Thank You

Thank you Chancellor's Aylesbury
A massive thank you to Chancellors for guiding us and helping us find our dream home! We are truly grateful for all your support in making this possible.

A special mention to Bella for your relentless effort in securing viewings for us and accommodating us at short notice — we wouldn’t have found our home without you!

August 23, 2025
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Reply from Chancellors - Aylesbury

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Bella vickers has been an excellent as…

Bella vickers has been an excellent as sales Negotiator for the timely sale of my house. Always available over the phone with very appropriate guidance and remained on top to play important role in facilitating the quick sale. Really appreciate and thank her for her professional attitude.

October 8, 2025
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Reply from Chancellors - Aylesbury

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Extra Mile!

We had the pleasure of meeting Richard senior lettings manager He went out his way to find exactly what we needed to reunite my family and we had the added bonus of meeting Orianne who was so Lovely my whole Family fell in Love with her very helpful and genuine Greatful experience x

September 27, 2025
Unprompted review
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Reply from Chancellors - Aylesbury

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

About being a tenant with Chancellors

It was really good experience and everything went perfectly well, they were very helpful throughout 👍👍

September 25, 2025
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Reply from Chancellors - Aylesbury

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

It was amazing and a pleasure to work…

It was amazing and a pleasure to work with Lilly, very professional and efficient and always available to help and the team also.

September 8, 2025
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Reply from Chancellors - Aylesbury

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 4 out of 5 stars

Very Happy!

Really happy with the service from Sophie. The team were easy to deal with, kept me updated throughout, and made the whole process a lot less stressful than I expected. Everything was handled efficiently, and I felt confident things were in good hands. I’d definitely recommend them.

August 15, 2025
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Reply from Chancellors - Aylesbury

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

Proactive and friendly

As a first time tenant I found Chancellors to be very a professional, proactive and friendly service, Lillie was extremely helpful throughout the whole process.

August 12, 2025
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Reply from Chancellors - Aylesbury

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Sophie I have dealt with from start to…

Sophie I have dealt with from start to finish, with calls chasing her night and day.. going the extra mile at all times and taking away the stress from one of the most stressful situations. She has been amazing throughout and a credit to Chancellors

July 28, 2025
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Reply from Chancellors - Aylesbury

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Very helpful

Sophie was very helpful throughout the process of buying my house. I would recommend her.

July 18, 2025
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Reply from Chancellors - Aylesbury

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Excellent service

Lauren was great in helping me out in previous tenants check out process and onboarding new tenants. She was responsive, answer questions promptly, and provide assistance efficiently.
Highly recommended.

July 17, 2025
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Reply from Chancellors - Aylesbury

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Excellent service

Due to a short notice change of personal circumstances I turned to the Chancellors Aylesbury Lettings team to let my property. Lillie and Richard have been outstanding throughout, clear and concise information with a quick turnaround of my property and a great price. Can not fault the service I’ve received.

July 11, 2025
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Reply from Chancellors - Aylesbury

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

They are friendly and the best in their…

They are friendly and the best in their job

June 18, 2025
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Reply from Chancellors - Aylesbury

Thank you Gladys for giving our Chancellors - Aylesbury Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

Rated 2 out of 5 stars

Very disappointing experience

It was our first time selling and we were very disappointed by our experience with Chancellors.
On the first viewing the agent arrived at the same time as the buyer so we had no time to show them the house & point out the things we thought should be highlighted.

At the end of the viewing the agent left the house completely unlocked and the back door literally wide open. She had written my husband’s number down wrong so couldn’t get through, then after speaking to me didn’t wait for my husband to return (who was waiting in a coffee shop 5 minutes away).

Then a potential buyer knocked on the door, he said he had been trying to book a viewing but nobody had phoned him back. I then reached out the our agent and the viewing was formally arranged. This man was the man who ended up buying our house.

We had the photos redone as the first set really did not capture the house well at all, the second lot were so much better.

The paperwork and details were incorrect repeatedly from the start which was frustrating & slowed things down.

I raised these multiple issues with the branch manager & he was pleasant and polite, but it was the number of things that were below the acceptable standard which I feel warrants others being aware.

It was a very disappointing experience overall and made the situation of selling & buying a house much more stressful than it needed to be.

March 1, 2025
Unprompted review
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Reply from Chancellors - Aylesbury

Hello Louise, we are sorry to read of your review and have notified the relevant department about your message - they will look into this for you. If you have any further information, please email directors@chancellors.co.uk.
Many thanks.

Rated 5 out of 5 stars

I had an amazing experience working…Danielle Archer

I had an amazing experience working with Danielle Archer to find my new home. From the very beginning, they were professional, knowledgeable, and always available to answer my questions Quickly and were very helpful.They understood exactly what I was looking for and went above and beyond to find the perfect house for me. Their guidance made the entire process smooth and stress-free. I highly recommend Danielle Archer and Lillie kirkham to anyone looking to buy a home!" At Chancellor Aylesbury

April 3, 2025
Unprompted review
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Reply from Chancellors - Aylesbury

Thank you so much for your wonderful review, Adongo! We're thrilled to hear that Danielle and Lillie provided you with such a positive experience in finding your new home. Our team is dedicated to making the process as smooth as possible, and it's great to know we met your expectations. We appreciate your recommendation and wish you all the best in your new home!

Rated 5 out of 5 stars

Olivia Bradberry was very professional…

Olivia Bradberry was very professional and helpful on a number of occasions.
I would like to thank her for a her dedication.

April 3, 2025
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Reply from Chancellors - Aylesbury

Hi Miss Tiwana, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 4 out of 5 stars

Bella Vickers

Bella Vickers was extremely professional. She stepped in with the sale of our property when our original sales consultant left suddenly.
Her communication was good, and she confirmed everything by email.

March 31, 2025
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Reply from Chancellors - Aylesbury

Thank you Nita for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

I’ve recently been working alongside Lillie

I’ve recently been working alongside Lillie to find a new property due to my landlord selling my current flat so my tenancy had to finish early. In a very short timeframe, Lillie did everything to help me find somewhere in time and regularly checked in with me with any updates or potential suitable places for me. If it wasn’t for her dedication in helping and guiding me, considering the time frame, then I wouldn’t have found somewhere! Thank you for everything Lillie - I can’t wait to move into my new home tomorrow!

March 21, 2025
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Reply from Chancellors - Aylesbury

We are thrilled to hear about your positive experience with Lillie. It's wonderful to know she was able to help you find a new home in such a short timeframe. We strive to provide our clients with exceptional service, and we are delighted that Lillie went above and beyond to support you during this transition. We wish you all the best in your new home and hope you enjoy settling in.

Rated 5 out of 5 stars

The support was great as I was kept…

The support was great as I was kept informed of all developments,
All my questions and queries were were dealt with immediately and satisfactorily.

March 3, 2025
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Reply from Chancellors - Aylesbury

Thank you, Mr. Nyamupingidza, for your wonderful review! We're thrilled to hear you felt well-supported and that your questions were addressed promptly. Your satisfaction is our priority, and we appreciate your feedback. If you need any further assistance, don't hesitate to reach out!

Rated 5 out of 5 stars

Lillie K was brilliant through the…

Lillie K was brilliant through the whole process and very accommodating. Even after this was complete and passed on to another team she remained available to help and support. She was great with my kids also when they wanted to have a look at the house again

February 26, 2025
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Reply from Chancellors - Aylesbury

Thank you, Mr. Shah! We're thrilled to hear about your positive experience with Lillie K. It's wonderful that she was able to make the process smooth for you and your kids. We appreciate your kind words and look forward to assisting you in the future!

Rated 5 out of 5 stars

Big thank you to Bella Vickers during…

Big thank you to Bella Vickers during my property search, and I couldn’t be more impressed. From the moment we first connected, Bella was professional, knowledgeable, and truly attentive to my needs. They took the time to understand exactly what I was looking for and provided me with a variety of great options, all while keeping my budget and preferences in mind.

Throughout the process, Bella Vickers was always responsive and easy to communicate with, providing clear answers to all my questions and offering valuable insights that helped me make an informed decision. The entire experience was seamless, and I felt confident every step of the way knowing I had such a dedicated agent on my side.

If you’re looking for a reliable and approachable property sales agent, I highly recommend Bella Vickers Their expertise and commitment to client satisfaction are unmatched. Thank you for everything.

January 30, 2025
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Reply from Chancellors - Aylesbury

Thank you for your kind words! We are delighted to hear about your positive experience with Bella. Their dedication to understanding your needs and providing exceptional service is truly appreciated. We are thrilled that you found the entire process seamless and that Bella's expertise helped you make an informed decision.

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