Chancellors - Banbury Reviews 

638
TrustScore 5 out of 5

4.8

1 Horse Fair, OX16 0AA Banbury, GB


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Rated 5 out of 5 stars

My husband and I are looking to buy our first home. Charlotte has been amazing throughout this process. Whilst viewing, she is able to answer all of our questions and give us insights into how to styl... See more

Company replied

Rated 5 out of 5 stars

From start to finish, Chancellors have been fantastic. Our search for our forever home took much longer than expected, and throughout the whole process they were incredibly patient, never putting... See more

Company replied

Rated 5 out of 5 stars

We've been working with Charlotte for a few months to find the right house in our next move and she has done an amazing job. Not only did she find us the house that ticked all of our boxes, but als... See more

Company replied

Rated 5 out of 5 stars

A top class service! I recently had the pleasure of working with the sales team at Chancellors Banbury. They have consistently gone above and beyond to assist us with our property search and have al... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

4.8

Excellent

TrustScore 5 out of 5

638 reviews

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4.8

All reviews

(638)

1,576 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic experience with Rav…

Fantastic experience with Rav purchasing a property in Banbury, thank you for all your hard work and support.

August 22, 2024
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Reply from Chancellors - Banbury

Thank you Mr for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Was my second time meeting Ravinder for…

Was my second time meeting Ravinder for some more viewings. Just like the first appointment , Ravinder made me feel at ease with a perfect equilibrium of being informative , professional and friendly. She was able to answer any questions that I had and had a full adequate knowledge around the properties being shown.

August 16, 2024
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Reply from Chancellors - Banbury

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 4 out of 5 stars

Friendly, Polite and Knowledgeable

Craig was knowledgeable about the area and property, answered all of our questions and was friendly and polite.

August 16, 2024
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Reply from Chancellors - Banbury

Thank you David for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Easy to contact and make appointment

Easy to contact and make appointment. Nice relaxed viewing. Ravinder the agent was very helpful. Follow up call as promised.

August 19, 2024
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Reply from Chancellors - Banbury

Thank you Chris for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Very good

Put us at ease plus very helpful and friendly

August 12, 2024
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Reply from Chancellors - Banbury

Thank you for this fantastic review!

Rated 5 out of 5 stars

Charlotte and Team were fantastic

Charlotte and Team were fantastic. They did an amazing job helping us with our sale and finding a buyer. We were kept informed at all times and made the process much easier.

We were so happy to have Charlotte on our side.

August 2, 2024
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Reply from Chancellors - Banbury

Thank you for this fantastic review!

Rated 5 out of 5 stars

Trustworthy

Friendly & professional advice by Ravinder.

August 3, 2024
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Reply from Chancellors - Banbury

Thank you for this fantastic review!

Rated 5 out of 5 stars

Big thank you to Raychel

Big thank you to Raychel for her support in renting out my property - comms were great, fast responses and all deliverables arranged on time.

August 1, 2024
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Reply from Chancellors - Banbury

Thank you for this fantastic review!

Rated 4 out of 5 stars

viewing

on time.
happy to find out info.

July 29, 2024
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Reply from Chancellors - Banbury

Thank you for leaving us this great review, It would mean a lot to the Banbury team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

Charlotte has been very helpful and…

Charlotte has been very helpful and approachable throughout the whole process of finding a place and buying! Always happy to answer any questions that I have and very easy to talk to!

July 29, 2024
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Reply from Chancellors - Banbury

Thank you For this fantastic review!

Rated 5 out of 5 stars

Thank you

Thank you, Mr. Craig, for arranging the viewing of all the properties and explaining everything so well.

July 26, 2024
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Reply from Chancellors - Banbury

Thank you For this fantastic review!

Rated 5 out of 5 stars

Very helpful

Very helpful, knowledgeable and polite.

July 27, 2024
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Reply from Chancellors - Banbury

Thank you For this fantastic review!

Rated 5 out of 5 stars

Ravinder was really patient and…

Ravinder was really patient and answered our many questions. She also gave useful advice. Thanks!

July 26, 2024
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Reply from Chancellors - Banbury

Thank you For this fantastic review!

Rated 5 out of 5 stars

Great viewing from Tom

Great viewing from Tom, very informative and friendly! Very helpful and was at the property ready for the viewing when we arrived. Thanks so much :)

July 18, 2024
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Reply from Chancellors - Banbury

Thank you for this fantastic review!

Rated 5 out of 5 stars

we saw 2 properties

we saw 2 properties.
both lovely, lovely garden in the first.
disappointing layout up stairs.
2nd property was outstanding we had been waiting weeks to view and once in side it didn't disappoint.
tom was great honest and help as with the application.
Chancellors were trailing behind, but tom has pulled it out the bag. back on par with the other letting agents.

July 17, 2024
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Reply from Chancellors - Banbury

Thank you for this fantastic review!

Rated 5 out of 5 stars

Excellent service emails phone calls…

Excellent service emails phone calls all in adequate time friendly communication all round an easy and helpful experience

July 17, 2024
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Reply from Chancellors - Banbury

Thank you for this fantastic review!

Rated 5 out of 5 stars

Raychel’s service was phenomenal

Raychel’s service was phenomenal. She was friendly, warm and welcoming. She quickly arranged a viewing for us at short notice on a property that we were really interested in. After viewing the property we decided to apply to rent it for the foreseeable future. Raychel was in touch with us daily updating us on the progress of our application. After only 3 days we got an answer back from Raychel that our application was successful!

July 11, 2024
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Reply from Chancellors - Banbury

Thank you for leaving this fantastic review.

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