Chancellors - Banbury Reviews 

638
TrustScore 5 out of 5

4.8

1 Horse Fair, OX16 0AA Banbury, GB


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Rated 5 out of 5 stars

My husband and I are looking to buy our first home. Charlotte has been amazing throughout this process. Whilst viewing, she is able to answer all of our questions and give us insights into how to styl... See more

Company replied

Rated 5 out of 5 stars

From start to finish, Chancellors have been fantastic. Our search for our forever home took much longer than expected, and throughout the whole process they were incredibly patient, never putting... See more

Company replied

Rated 5 out of 5 stars

We've been working with Charlotte for a few months to find the right house in our next move and she has done an amazing job. Not only did she find us the house that ticked all of our boxes, but als... See more

Company replied

Rated 5 out of 5 stars

A top class service! I recently had the pleasure of working with the sales team at Chancellors Banbury. They have consistently gone above and beyond to assist us with our property search and have al... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

4.8

Excellent

TrustScore 5 out of 5

638 reviews

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4.8

All reviews

(638)

1,706 reviews in the last 12 months

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Rated 5 out of 5 stars

Charlotte has been wonderful

Charlotte has been wonderful, she’s been super helpful and communication has been great! Zero complaints, would highly recommend.

August 1, 2026
Unprompted review
Chancellors - Banbury logo

Reply from Chancellors - Banbury

We appreciate your positive feedback! We are so pleased to hear that our team was helpful and that communication was great.

Rated 5 out of 5 stars

Fantastic service

We've been working with Charlotte for a few months to find the right house in our next move and she has done an amazing job.
Not only did she find us the house that ticked all of our boxes, but also Charlotte helped to get everyone ready in the chain in record time.
Fabulous work, thank you.

July 2, 2026
Unprompted review
Chancellors - Banbury logo

Reply from Chancellors - Banbury

We're so happy to hear about your positive experience! It's wonderful that our team member helped you find the perfect house and efficiently managed the entire chain. We appreciate your kind words.

Rated 5 out of 5 stars

Charlotte is amazing!

My husband and I are looking to buy our first home. Charlotte has been amazing throughout this process. Whilst viewing, she is able to answer all of our questions and give us insights into how to style/utilise the properties. Outside of viewing she is very helpful, emailing us properties we may be interested in!

July 23, 2026
Unprompted review
Chancellors - Banbury logo

Reply from Chancellors - Banbury

We're so happy to hear about your positive experience! It's wonderful to know that our team member has been so helpful in guiding you through the process of finding your first home. We appreciate you sharing your feedback.

Rated 5 out of 5 stars

Brilliant

From start to finish, Chancellors have been fantastic. Our search for our forever home took much longer than expected, and throughout the whole process they were incredibly patient, never putting us under any pressure. We viewed many properties and went through multiple buyers before finally finding the right home, but they supported us every step of the way.

A special thank you has to go to Charlotte Morgan, who has been absolutely faultless. She truly went above and beyond. Even when things became stressful and uncertain, Charlotte always kept us positive, reassured us, and was our biggest cheerleader. Her communication, kindness and genuine care made such a difference, and we honestly don’t think we’d have got through the process without her.

Thank you to everyone at Chancellors for helping us. We couldn’t recommend you highly enough.

July 2, 2026
Unprompted review
Chancellors - Banbury logo

Reply from Chancellors - Banbury

We are incredibly grateful for your wonderful feedback. It's fantastic to hear that our team's patience and support made such a difference during your extended home search. We are especially proud to know that one of our team members went above and beyond, providing exceptional communication, kindness, and genuine care. Your recommendation means a great deal to us.

Rated 5 out of 5 stars

Property viewing is very easy and simple.

It’s so easy to view a property with Charlotte, she is very smart and intelligent to suggest a property to your taste. All her suggestions have been on point. A very big thanks to you for your support.

July 7, 2026
Unprompted review
Chancellors - Banbury logo

Reply from Chancellors - Banbury

We appreciate you sharing your positive experience! We are so pleased to hear that viewing a property was easy and that our suggestions were helpful.

Rated 5 out of 5 stars

Great service

Charlotte has been extremely polite professional and helpful

June 17, 2026
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Reply from Chancellors - Banbury

We appreciate your kind words! We're glad you found our team member helpful.

Rated 5 out of 5 stars

A truly outstanding team!

A top class service! I recently had the pleasure of working with the sales team at Chancellors Banbury. They have consistently gone above and beyond to assist us with our property search and have always maintained a high degree of professionalism throughout.

A special thank you to both Charlotte and Francis (Frank) who have been instrumental in helping us to secure the perfect house in the town. I honestly couldn't recommend enough!

June 15, 2026
Chancellors - Banbury logo

Reply from Chancellors - Banbury

We are so pleased to hear you received top-class service from our sales team. It's wonderful that we could assist with your property search and maintain professionalism. We appreciate your recommendation!

Rated 5 out of 5 stars

Charlotte at Chancellors

Charlotte at Chancellors, Banbury is a credit to your company. She is professional, courteous and she is fair to both prospective buyer and seller. A pleasure to deal with.

June 15, 2026
Chancellors - Banbury logo

Reply from Chancellors - Banbury

We're so pleased to hear about your positive experience. We appreciate you recognizing our team member's professionalism and fair approach. Thank you for your kind words.

Rated 5 out of 5 stars

We recently met with Charlotte in…

We recently met with Charlotte in search of our next home, we found her very helpful on the viewing, and appreciated that she kept in touch.

June 15, 2026
Chancellors - Banbury logo

Reply from Chancellors - Banbury

We appreciate you sharing your positive experience. We are so pleased our team was helpful and kept in touch during your home search.

Rated 5 out of 5 stars

Highly recommended

Great service, everyone is friendly and helpful. Quick response, although difficult to reach over the phone. Thank you to everyone!

May 27, 2026
Chancellors - Banbury logo

Reply from Chancellors - Banbury

We're so happy you had a great experience with us. We appreciate your kind words and are working to improve phone access.

Rated 5 out of 5 stars

We recently completed the purchase of…

We recently completed the purchase of our home with the help of Charlotte at Chancellors, and we couldn’t be happier with the experience. From start to finish, Charlotte was incredibly professional, knowledgeable, and supportive throughout what can often be a stressful process.
Her communication was excellent—always prompt, clear, and proactive—which gave us real confidence at every stage of the transaction. She went above and beyond to keep things moving smoothly, coordinating effectively with all parties involved and ensuring that nothing was overlooked.
Charlotte’s friendly and approachable manner made a big difference, and she was always willing to take the time to answer our questions and offer helpful guidance. Thanks to her dedication and efficiency, the whole process was far more straightforward than we expected.
We would highly recommend Charlotte to anyone looking to buy or sell a property—she is a real asset to Chancellors.

May 27, 2026
Chancellors - Banbury logo

Reply from Chancellors - Banbury

We are so pleased to hear about your positive experience with us. It is wonderful to know that our team provided professional and supportive assistance throughout your home purchase. We truly appreciate your kind words and recommendation.

Rated 5 out of 5 stars

I have just completed on my house sale…

I have just completed on my house sale today and I have been very impressed with Charlotte Morgan from Chancellors. She was the first one I contacted and has always been polite, very efficient and patient with all my questions. She has always responded very quickly to me.
Chad Deakin was also extremely helpful in selling the property and dealing with all the negotiations. I can highly recommend Chancellors Banbury and wish them all the best. Thank you!

May 29, 2026
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Reply from Chancellors - Banbury

We appreciate your positive feedback on your house sale. We're happy to hear that our team was polite, efficient, and responsive. We're glad we could assist with negotiations and highly recommend our services.

Rated 5 out of 5 stars

Really great service from Charlotte at…

Really great service from Charlotte at chancellors. I’ve had negative experiences with estate agents in the past but Charlotte was professional, polite and knowledgeable about the property she was showing me. She got back to me quickly with answers to follow up questions I had.

May 23, 2026
Chancellors - Banbury logo

Reply from Chancellors - Banbury

We're so glad to hear you had such a positive experience. We appreciate your kind words about our team member's professionalism and knowledge. Thank you for sharing your feedback!

Rated 5 out of 5 stars

I had a viewing with Odete for a…

I had a viewing with Odete for a property to let in Epwell, and I was very impressed with the service she provided. She was warm, professional, and very well presented throughout the viewing, making the whole experience comfortable and welcoming. Odete was also extremely thorough and efficient with my application, keeping everything clear and straightforward. Excellent customer service from start to finish — highly recommended!

May 21, 2026
Chancellors - Banbury logo

Reply from Chancellors - Banbury

We appreciate you sharing your positive experience. We're so glad to hear that the viewing was comfortable and welcoming. It's wonderful to know that the application process was clear and straightforward. Thank you for your kind words!

Rated 5 out of 5 stars

Good help

Charlotte has been great and patient, showing me all available houses I am interested in purchasing.

May 18, 2026
Chancellors - Banbury logo

Reply from Chancellors - Banbury

We're so glad to hear we could assist you in finding your perfect home. We appreciate your kind words!

Rated 5 out of 5 stars

craig showed us around a beautiful…

craig showed us around a beautiful property he was knowledgeable friendly and gave sound advice

May 18, 2026
Chancellors - Banbury logo

Reply from Chancellors - Banbury

We're so pleased you had a positive viewing experience! It's wonderful to hear our team was knowledgeable and friendly.

Rated 5 out of 5 stars

Charlotte has been great throughout

Charlotte has been great throughout, she’s supported us with people viewing our home and us viewing other properties and is always enthusiastic and really gets to know the properties and what we’re looking for. Her communication is also great, she keeps us posted, follows up when she says she will and is always open and honest with her feedback which has ultimately helped us sell our home! Thank you Charlotte!

May 13, 2026
Chancellors - Banbury logo

Reply from Chancellors - Banbury

We appreciate your positive feedback. We're happy to hear that our support with viewings and property searches was helpful. We're glad our communication and honest feedback ultimately helped you sell your home.

Rated 5 out of 5 stars

Odeta has been efficient and…

Odeta has been efficient and professional throughout our dealings with Chancellors

May 12, 2026
Chancellors - Banbury logo

Reply from Chancellors - Banbury

We appreciate you taking the time to share your positive experience. We're happy to hear that our team member was efficient and professional.

Rated 4 out of 5 stars

Craig has dealt with me as I’ve been…

Craig has dealt with me as I’ve been inquiring and viewing houses in Banbury.
He has been considerate attentive and able to answer all my questions. Anything that wasn’t answered was followed up quickly via email.
I am very happy with the service Craig has provided, he has been professional punctual and always available to offer help and support no matter what the queries.
He is an asset to Chancellors and i hope paths cross as i continue my search for a house.
To give something constructive to help you develop all i would like to see is a little more charisma when completing viewings with clients.
Thank you.

May 12, 2026
Chancellors - Banbury logo

Reply from Chancellors - Banbury

We appreciate your positive feedback regarding the service you received during your house viewings. We're happy to hear that our colleague was attentive and helpful. Thank you for your constructive suggestion; we will consider this as we aim to improve our services. We wish you the best in your continued house search.

Rated 5 out of 5 stars

Charlotte Morgan in the Banbury Branch…

Charlotte Morgan in the Banbury Branch of Chancellors mad our experience great. She was helpful, thoughtful and consistent. Charlotte always fulfilled her promise to carry out tasks and was consistent in keeping us updated.
Chancellors head office sales team leave a lot to be desired. Never consistent and so many different people dealing with us - a complete and utter waste of time and people's time and money to be honest. They never did or said anything useful for us.

May 8, 2026
Chancellors - Banbury logo

Reply from Chancellors - Banbury

We appreciate your feedback. We're happy to hear that a member of our Banbury team provided you with great service. We're sorry that your experience with our head office sales team was not consistent. We'll address this to improve our service.

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