Chancellors - Banbury Reviews 

638
TrustScore 5 out of 5

4.8

1 Horse Fair, OX16 0AA Banbury, GB


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Rated 5 out of 5 stars

My husband and I are looking to buy our first home. Charlotte has been amazing throughout this process. Whilst viewing, she is able to answer all of our questions and give us insights into how to styl... See more

Company replied

Rated 5 out of 5 stars

From start to finish, Chancellors have been fantastic. Our search for our forever home took much longer than expected, and throughout the whole process they were incredibly patient, never putting... See more

Company replied

Rated 5 out of 5 stars

We've been working with Charlotte for a few months to find the right house in our next move and she has done an amazing job. Not only did she find us the house that ticked all of our boxes, but als... See more

Company replied

Rated 5 out of 5 stars

A top class service! I recently had the pleasure of working with the sales team at Chancellors Banbury. They have consistently gone above and beyond to assist us with our property search and have al... See more

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Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

4.8

Excellent

TrustScore 5 out of 5

638 reviews

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4.8

All reviews

(638)

1,571 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional

May 8, 2026
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Reply from Chancellors - Banbury

Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Our experience with Francis was…

Our experience with Francis was excellent, he made us feel very comfortable and listened carefully to what we wanted, a good prompt communicator.

May 7, 2026
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Reply from Chancellors - Banbury

We appreciate you taking the time to leave us this great review. We are so pleased to hear that you felt comfortable and listened to, and that communication was prompt.

Rated 5 out of 5 stars

Brilliant experience

Brilliant service from the start to get us to STC. Charlotte was friendly, proactive, and kept us updated at every stage. She made the whole process smooth and stress free. Highly recommend!

May 5, 2026
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Reply from Chancellors - Banbury

We appreciate you sharing your feedback. We're happy to hear that the service was brilliant and the process was smooth. It is great to know that we were friendly and proactive.

Rated 5 out of 5 stars

Chancellors’ service has been top notch…

Chancellors’ service has been top notch and Charlotte has been really helpful with our house searching

April 30, 2026
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Reply from Chancellors - Banbury

We're happy to hear that our service has been top-notch and that our team has been helpful with your house searching. Thank you for your positive feedback.

Rated 5 out of 5 stars

Excellent support and service…

Excellent support and service throughout.

April 27, 2026
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Reply from Chancellors - Banbury

We appreciate you taking the time to share your positive experience with our support and service; we are so glad to hear it.

Rated 5 out of 5 stars

Excellent service received

What an excellent service I have received from the Sales Team of Craig & Charlotte
Great communication from them with updates & an extra big thank you to Charlotte who negotiated a better offer price from the buyer.
Thanks also to Chad for all he did.

April 22, 2026
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Reply from Chancellors - Banbury

We're happy to hear that you received excellent service from our sales team! We appreciate your recognition of the great communication and negotiation skills that helped with the offer. Thank you for your positive feedback.

Rated 5 out of 5 stars

Excellent service

Excellent service from everyone at Chancellors. Charlotte and Chad did everything they could to get my parents purchase over the line as soon as possible.

April 17, 2026
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Reply from Chancellors - Banbury

We're happy to hear that our team provided excellent service. We appreciate your positive feedback regarding the purchase and are so glad we could help your parents.

Rated 5 out of 5 stars

Charlotte proved a highly successful…

Charlotte proved a highly successful negotiator. And kept us well informed alongside her colleagues Freya and Kathy.

April 17, 2026
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Reply from Chancellors - Banbury

We're happy to hear that you were well-informed by the team. We appreciate your positive feedback and acknowledgement.

Rated 5 out of 5 stars

Great support during our house purchase

We’re currently buying a property and have had Amarjit helping us along the way - she’s been fantastic from start to finish. She’s reliable and has always kept us in the loop, which gave us real peace of mind. What can be a very demanding process felt much easier knowing she was there to guide us and support with any issues as they came up. We appreciate everything she’s done and can’t recommend her enough to anyone buying or selling a home

April 16, 2026
Unprompted review
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Reply from Chancellors - Banbury

We appreciate you sharing your feedback. We're happy to hear that the buying process felt easier, and that our support gave you peace of mind. We will share this with the team.

Rated 5 out of 5 stars

Professional and courteous viewing

We arranged a viewing and had support from Charlotte Morgan who was really helpful. She was well informed on the property, and answered all our questions. Charlotte communicated everything clearly and politely

April 15, 2026
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Reply from Chancellors - Banbury

We appreciate you sharing your feedback. We're happy to hear that you found the viewing helpful. It is great to know that we were well-informed and communicated clearly.

Rated 5 out of 5 stars

House buying process

We have been in the buying process and Amarjit has been supporting our case. We are incredibly grateful to have had someone so dependable, trustworthy and proactive. Communication has been so clear, and for a process that is usually really stressful, Amarjit has made this process feel so light and we appreciate all of the support so much, she has managed to ease many difficulties that a process like this brings. Anyone who has the privilege to work with Amarjit is bound to have a pleasant house buying/selling process, I couldn’t recommend her more. Thank you!

April 13, 2026
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Reply from Chancellors - Banbury

We appreciate you sharing your feedback. We're happy to hear that the support you received was dependable, trustworthy, and proactive. It's great to know that the clear communication eased the difficulties of the buying process. We value your recommendation.

Rated 5 out of 5 stars

Charlotte was really helpful while we…

Charlotte was really helpful while we were looking to buy our first property. She was efficient, responsive, and always easy to deal with throughout. Would definitely recommend.

March 24, 2026
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Reply from Chancellors - Banbury

We're happy to hear that the process of buying your first property was smooth. It is great to know that we were efficient, responsive and easy to deal with.

Rated 2 out of 5 stars

Just poor service all round Banbury

Banbury just poor service all round. We had to find out 1. That our chain had broken 2. Our Sales Progressor had been replaced & 3. Our purchaser was threatening to pull out from our chain - ALL from other Estate agents working along the chain! When our chain did reattach (at the bottom) the new buyer couldn't afford the full price so Chancellors came to us to cover the full £8k deficit rather than (as I suggested & was later agreed) everyone along the chain sharing the loss by reducing £2k each! When things got really messy & very stressful with our sale, we had to rely on the estate agent of our sellers to keep us informed of what was going on! Unfortunately Chancellors for us were lacking in Competence, communication & trustworthiness. One thing Chancellors is good at are excuses eg. the girl that was going to inform us that our chain had broken was going to call us but she'd had to go out & get some lunch! (I kid you not!). It saddens me to say this but I would not recommend using Chancellors Banbury nor their (awful) associate conveyancing firm Convey Law! Avoid. Now the excuses...

March 20, 2026
Unprompted review
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Reply from Chancellors - Banbury

Hello Lee, your feedback is important to us, and we are sorry to hear that you have concerns about our Banbury branch. Therefore, please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.

Rated 5 out of 5 stars

Odeta was amazing so helpful for quick…

Odeta was amazing so helpful for quick responses and really polite

March 24, 2026
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Reply from Chancellors - Banbury

We are so happy to hear that you found our responses quick and helpful, and that you had a polite experience. Thank you!

Rated 5 out of 5 stars

Chancellors Banbury

Honestly couldn't be more pleased with the service we have had from Chancellors - in particular Amarjit. We started our journey with a different estate agent which was a bit of a non starter. Amarjit came to see us, immediately understood our move goals, moved quickly, backed our corner and pushed for results. There have been various bumps in the road which have made this process difficult but with chancellors support we felt more at ease. I would also like to mention the amazing service that Kathy provided along the way - both ladies were strong, professional and empathetic to our situation - I wouldn't have been able to do this without them. Thank you so much from the bottom of my heart, we can finally give our little boy the life he deserves in a bigger house with a garden and his own bedroom. I will always recommend Chancellors to anyone looking to move and I would certainly use them again (hopefully not soon - no offense!)

March 20, 2026
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Reply from Chancellors - Banbury

We're happy to hear that you were pleased with the support you received. It's wonderful to know that we could help you achieve your moving goals and provide a smoother experience. We appreciate your recommendation and wish you all the best in your new home!

Rated 5 out of 5 stars

Charlotte have been great from the very

Charlotte have been great from the very first viewings we had with her, very friendly, really listens to what your looking for and is really great at staying in contact with you.

March 19, 2026
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Reply from Chancellors - Banbury

We're happy to hear that you had a great experience! It's wonderful to know that our team was friendly, listened to your needs, and kept in contact. Thank you for your positive feedback.

Rated 5 out of 5 stars

Odeta was very helpful bright and…

Odeta was very helpful bright and cheerful, went out of the way to help
Me find my ideal place and was very knowledgable able have clear advice and about the latest legislation changes as well when looking at renting , which was great and was warm and friendly would highly recommend and will go back if need help and advice going forward thank you Odeta

March 18, 2026
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Reply from Chancellors - Banbury

We appreciate your wonderful feedback! We are so glad that you found the service helpful, especially the advice on recent legislation. We're happy we could assist you in finding your ideal place and that you felt supported.

Rated 5 out of 5 stars

We had a very positive experience with…

We had a very positive experience with this agency. The team was professional, helpful, and very responsive throughout the whole process. Everything was handled smoothly and clearly, which made renting the property easy and stress-free. We really appreciate their support and would happily recommend their services.

March 13, 2026
Chancellors - Banbury logo

Reply from Chancellors - Banbury

We appreciate you sharing your positive experience! We're so glad to hear that our team was professional, helpful, and responsive. Thank you for your feedback; we are happy to know we made renting easy and stress-free for you.

Rated 5 out of 5 stars

Amarjit was amazing from start to…

Amarjit was amazing from start to finish with the process of helping us buy our first home. Couldn't of chose anyone better for the job and did it with such professionalism

March 5, 2026
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Reply from Chancellors - Banbury

We're happy to hear that the home-buying process was amazing for you, and we appreciate your kind words. It was our pleasure to help you buy your first home!

Rated 5 out of 5 stars

The communiction and speed of jobs that…

The communiction and speed of jobs that need to be done.

The quality of tge work their contractors do is very good. Very good property managers.

March 6, 2026
Chancellors - Banbury logo

Reply from Chancellors - Banbury

We're happy to hear that you're pleased with our communication, speed, and the quality of work from our property managers and contractors. Thank you!

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