Chancellors - Banbury Reviews 

638
TrustScore 5 out of 5

4.8

1 Horse Fair, OX16 0AA Banbury, GB


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Rated 5 out of 5 stars

My husband and I are looking to buy our first home. Charlotte has been amazing throughout this process. Whilst viewing, she is able to answer all of our questions and give us insights into how to styl... See more

Company replied

Rated 5 out of 5 stars

From start to finish, Chancellors have been fantastic. Our search for our forever home took much longer than expected, and throughout the whole process they were incredibly patient, never putting... See more

Company replied

Rated 5 out of 5 stars

We've been working with Charlotte for a few months to find the right house in our next move and she has done an amazing job. Not only did she find us the house that ticked all of our boxes, but als... See more

Company replied

Rated 5 out of 5 stars

A top class service! I recently had the pleasure of working with the sales team at Chancellors Banbury. They have consistently gone above and beyond to assist us with our property search and have al... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

4.8

Excellent

TrustScore 5 out of 5

638 reviews

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4.8

All reviews

(638)

1,570 reviews in the last 12 months

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Rated 5 out of 5 stars

The communication between chancellors …

The communication between chancellors agents and their tenants are top notch. I have never seen discipline to that degree.
Thank you for carrying us along

December 5, 2025
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Reply from Chancellors - Banbury

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Theo was fantastic

Theo was fantastic. Very polite, patient and forthcoming with answers to my many questions during my viewings. He was very proactive in communicating with me and helping me with the application process which I very much appreciate. I had a very good and smooth experience with my viewings and application because of this.

December 5, 2025
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Reply from Chancellors - Banbury

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars
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Reply from Chancellors - Banbury

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Great service

Ifeoluwa was brilliant to deal with. She handled the issue promptly and communication was clear and very helpful.
I was kept updated throughout and l'm extremely happy with the resolution and overall service. Thank you Ifeoluwa.

November 17, 2025
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Reply from Chancellors - Banbury

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Charlotte is a friendly person and…

Charlotte is a friendly person and responds promptly to communications

November 14, 2025
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Reply from Chancellors - Banbury

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Great experience, special shout out to Charlotte

Charlotte was brilliant, helpful and efficient. She was so easy to deal with and very well informed! Super responsive and made things really simple and easy.

November 11, 2025
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Reply from Chancellors - Banbury

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

They were prompt

They were prompt. Job well done

October 23, 2025
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Reply from Chancellors - Banbury

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Thank you Charlotte

Throughout the experience Charlotte has been efficient, responsive and extremely helpful. Thank you Charlotte for all your help!

November 4, 2025
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Reply from Chancellors - Banbury

We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback; it means a lot to us.

Rated 5 out of 5 stars

Very helpful

Very helpful, organised our viewing and helped us get an offer over to the landlord quickly.

October 30, 2025
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Reply from Chancellors - Banbury

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Great experience

Great experience with Charlotte! She was friendly and professional throughout.

October 28, 2025
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Reply from Chancellors - Banbury

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Theo has been very helpfull

Theo has been very helpfull, guided me through the process with profesionality and speed, I never felt he was rushing through

October 29, 2025
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Reply from Chancellors - Banbury

We're happy to hear that the guidance provided was helpful and efficient. We appreciate your positive feedback regarding the support you received during the process.

Rated 1 out of 5 stars

Worst experience of my life.

Worst experience of my life.

October 22, 2025
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Reply from Chancellors - Banbury

Hello, your feedback is important to us and we are sorry that you have concerns currently therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.

Rated 5 out of 5 stars

Absolutely smashed our house sell

Absolutely smashed our house sell!
We couldn’t be happier.
Thank you Amarjit for your hard work and dedication!

❤️

October 24, 2025
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Reply from Chancellors - Banbury

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

I have been working with

I have been working with, Craig in particular from, Chancellors for a while now. Craig is always professional, polite and friendly at every viewing and even puts up with my puppy! I know I will never be pressured to accept an offer that I'm not 100% happy with.

October 16, 2025
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Reply from Chancellors - Banbury

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Excellent Service from Chancellors Banbury

I viewed several properties with C. Morgan from the Chancellors Banbury Office and was very impressed by her knowledge and professionalism. She knew every detail about the properties and the vendors’ situations, and there wasn’t a question she couldn’t answer.
I also appreciated the daily follow-up calls after each viewing, which showed great attention to detail and care. I wouldn’t hesitate to use Chancellors or C. Morgan again in the future.

October 15, 2025
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Reply from Chancellors - Banbury

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Outstanding dedication

Selling my property was seeming like a daunting task, with the market facing unprecedented turbulence, especially in my case as I was selling a property with a niche target in mind. Charlotte Morgan truly went above and beyond to keep me informed and used her expertise to guide me through each step comfortably. She is truly an asset to not only Chancellors, but to the real estate market as a whole.

October 14, 2025
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Reply from Chancellors - Banbury

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

My first preference for renting accommodation

Hi,
It’s been 2 yrs I am staying in rental managed by Chancellor, whenever I contact the chancellors team for any issues they have done the needful quickly as possible. Either through call or service or sending handyman anything which they can. I would always recommend the chancellor as my first choice for renting.

October 13, 2025
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Reply from Chancellors - Banbury

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

I recently dealt with Charlotte…

I recently dealt with Charlotte regarding a property purchase. Although my offer wasn’t accepted in the end, Charlotte was professional, responsive, and helpful throughout the process. She communicated clearly, kept me updated at every stage, and was always friendly and approachable.
I really appreciated her support and would definitely recommend her to anyone looking to buy or sell a property.

October 8, 2025
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Reply from Chancellors - Banbury

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Our house selling experience.

Our house selling experience with Chancellors in Banbury was fantastic. Their communication throughout a long process was brilliant. Thanks particularly to Charlotte.

October 6, 2025
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Reply from Chancellors - Banbury

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Charlotte was great

Buying a house can be very daunting but Charlotte had a very welcoming presence to put you at ease. She left us to look around on our own again after viewing with her.
She had lots of information to share about the property.
Very happy, thank you Charlotte.

October 4, 2025
Chancellors - Banbury logo

Reply from Chancellors - Banbury

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

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