I spoke to Kiran about an issue regarding my application through the scheme. She was patient, helpful and thorough. She answered all of my questions, which my estate agent couldn’t, to resolve the iss... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I just spent at least half an hour on the phone to Adam who was completely amazing. So patient, helpful and answered all of my many questions, helped to fix a problem and explained various processes... See more
Apart from the initial contact with ZD, whereby it took a couple of weeks to get a reply, the whole process worked really well once I got started. I had the resolution within a couple of weeks and mo... See more
Great service provided when alot of money going out of my account. E.g previous rent and rent for new property plus the potential deposit on new property at same time.
Company details
Information provided by various external sources
Free up your cash by buying a Zero Deposit Guarantee instead of paying a costly deposit.
Contact info
Bessemer Drive, SG1 2DX, Stevenage, United Kingdom
- 0333 200 2541
- help@zerodeposit.com
- zerodeposit.com
4.5
Excellent
6K reviews
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am happy with the services and…
I am happy with the services and guidance provided by your agent who helped us in getting the property which if not tick all the marks of our search but I would say, I find it 80 percent near to my find.
I must highlight the energy and and friendly mannerism showed by your agent.
April 17, 2026
A very good experience from viewing…
A very good experience from viewing till moved-in. The process was smooth and well organized.
April 17, 2026
Really smooth process
Really smooth process. Quick and easy, we're so pleased this option is available for tenants like us to be able to move. Thankyou 👍
April 15, 2026
Unprompted review
Helpful service
April 16, 2026
No messing about you did what you said…
No messing about you did what you said you would do 👍🏻
April 16, 2026
Great service from Zero Deposit…
I spoke with Jahson from Zero Deposit over the phone, and he was extremely professional. He took the time to clearly explain my request and made sure I understood everything. He was also very kind and courteous throughout the conversation
April 18, 2026
Unprompted review
so quick and easy to use and set up…
so quick and easy to use and set up helped me out so much thank you
April 15, 2026
I wasn't expecting the quick response…
I wasn't expecting the quick response time I got when looking at zero deposit the service was 100%
April 1, 2026
Your services are not transparent and…
Your services are not transparent and straight forward.
The hidden charges were not communicated not until the start of the contract.
So, the communication was poor
March 31, 2026
The thought of not including a deposit…
The thought of not including a deposit into my rent, slashed my stress level in half, and I can only say "Thank you". It was such a relief. Thank you, Zero deposit.
March 31, 2026
Very good help to have will definitely…
Very good help to have will definitely use again
March 31, 2026
Nice personal!
April 10, 2026
Love this option
April 13, 2026
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