Chancellors - Barnet Reviews 

217
TrustScore 4.5 out of 5

4.6

High Street, 1 Exchange Buildings, EN5 5SY Barnet, GB


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Rated 4 out of 5 stars

My late mothers estate has been taxing to the extreme , house was sold then fell through but the Barnet office have been tireless to get my late mothers property sold. Geoff and his staff specially... See more

Rated 5 out of 5 stars

We have been working with Stephanie on the sale of our house. From meeting her to having an exchange date in place her lovely nature and enthusiasm to selling our house was excellent.Any queries I had... See more

Company replied

Rated 5 out of 5 stars

Very professional in how they have handled sale and have kept me informed as they said they would. Geoff Solly has done an excellent job in marketing and selling the property and Stephanie Ioannou... See more

Company replied

Rated 5 out of 5 stars

Excellent communications were important to us, agency excelled in explaining every stage of our selling process. The app was a nice touch to view our feedback from viewings. All the staff at the age... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • High Street, 1 Exchange Buildings, EN5 5SY, Barnet, United Kingdom

  • 020 8440 6650

4.6

Excellent

TrustScore 4.5 out of 5

217 reviews

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4.6

All reviews

(217)

1,729 reviews in the last 12 months

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Rated 5 out of 5 stars

Chancellors Barnet always ask for Stephanie

Stephanie Ioannou at the Barnet branch of Chancellors is excellent. She went above and beyond to help with a very lengthy and complex sales process, and it is thanks to her that everything moved along and worked. She was reliable and fast in communicating, professional, and very supportive.

November 6, 2024
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Reply from Chancellors - Barnet

Thank you Barnet for giving our Chancellors - Barnet Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

Rated 5 out of 5 stars

Stephanie was very Professional and…

Stephanie was very Professional and thorough in her approach without being intrusive .
We had a complex technical issue with an e doc which tested everyone's patience .
Stephanie remained supportive at all times .
Many thanks

October 24, 2024
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Reply from Chancellors - Barnet

Hi Callum, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Kudos to Stephanie!

Kudos to Stephanie

Stephanie was the Estate Agent rep that I've most enjoyed dealing with by far since I began looking for a property. The house I ended up buying was one of the first places I went to see at the start of the year. The seller had already agreed to accept the offer of the buyer previous to me, but Stephanie told me I would still have a chance as she did not think that this buyer was serious. Later on, after quite a few months of asking Stephanie on a regular basis to find out if the deal was still going ahead, she informed me that the buyer had indeed pulled out the agreement, proving Stephanie's instincts to be correct. She was fantastic from arranging the viewings, to securing the sale and continuous support throughout the process to completion. I really appreciated her commitment to ensuring a positive outcome for me and she is a valuable asset to the Chancellors Barnet team.

October 10, 2024
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Reply from Chancellors - Barnet

Thank you customer for giving our Chancellors - Barnet Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

Rated 5 out of 5 stars

Supportive and friendly team.From the start the team was very…

From the start the team was very helpful, honest and friendly. They were supportive and accommodating to my mum's needs around selling her house with the least stress to her. Stephanie Ioannou was particularly helpful, keeping in contact with updates and support and great communicating with my mum. When our buyer dropped out Stephanie was on the case straight away finding us a suitable buyer so we managed to keep our chain and save a lot of stress. Throughout the process Stephanie and the team have been there to advise and support us through the selling process making it as smooth and painless as possible.

October 10, 2024
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Reply from Chancellors - Barnet

Thank you Connor for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

An amazing experience

Selling a property can be very stressful but I was allocated a fabulous lady call Stephanie who has a vast experience in the property market. I felt that my hand was held throughout the process and kept updated at every step.
I am very impressed with their service and I will recommend Chancellor of Barnet to friends and family. Thank you

October 8, 2024
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Reply from Chancellors - Barnet

Hi Fatou, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

George Allen was very helpful

George Allen was very helpful

September 25, 2024
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Reply from Chancellors - Barnet

Thank you Your for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Chancellors, Barnet

I have recently been dealing with chancellors as first time buyer which has been a good experience.

Stephanie was very helpful in providing the information I need and was clear and easy to communicate with.

I would happily use this service again in the future.

September 17, 2024
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Reply from Chancellors - Barnet

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Chancellors Barnet - Great agents run by great staff

After having my property on sale for a while with a different estate agent I was very sceptical about changing.
From the beginning and 1st interaction everyone at Chancellors were professional and have a fabulous can do attitude.
I need to give a special mention
to Stephanie Ioannou who was absolutely amazing. She constantly kept me informed of everything that was going on such as vists, potential buyers and feedback which I really appreciated.
She has such drive and energy and truly loves her job and if I may say is outstanding at what she does. Her knowledge and skill set in her role is exceptional. I would highly rate anyone selling in Barnet to use Stephanie at Chancellors.
A great company and its success lies with great staff like Stephanie.

September 5, 2024
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Reply from Chancellors - Barnet

Thank you for this fantastic review!

Rated 5 out of 5 stars

Reasonable fees and Stephanie has been great

I have been working with Stephanie on selling my house, she kept me up to date regularly on viewings and feedback. Once an offer was accepted, Stephanie stayed in regular contact to ensure everything was going smoothly on my onward purchase and to ensure my buyer was kept up to date. Eventually my purchase fell through and Stephanie arranged a viewing on a property which I eventually had an offer accepted on. She also stepped in and ensured (after a miscommunication from the now former branch manager) that all three parties in the chain were still good to proceed and ensuring the timings of exchange and completion were suitable to all three parties in the chain.
In short, Chancellors' fees are reasonable and the staff, in particular Stephanie, knows the local market well and ensures values are reasonable and sellers' expectations are managed. Thanks Stephanie for your support.

August 27, 2024
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Reply from Chancellors - Barnet

Thank you Tony for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Great Service from Stephanie & Chancellors team

Stephanie and the team have been helpful through the whole house buying process. Great support till now by chasing both parties solicitors weekly and keeping me fully updated. Highly recommended team!

August 23, 2024
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Reply from Chancellors - Barnet

Thank you for this fantastic review!

Rated 5 out of 5 stars

Excellent service

Stephanie was extremely helpful from the beginning of the sale process and guided us through out the sale process. Selling your house can be a daunting experience but Stephanie turned it into a joyful and pleasant experience.
Will definitely use chancellors in the future if I have to sell/buy a house.

August 23, 2024
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Reply from Chancellors - Barnet

Thank you for this fantastic review!

Rated 5 out of 5 stars

Super Star Stephanie 🤩

We have been working with Stephanie on the sale of our house. From meeting her to having an exchange date in place her lovely nature and enthusiasm to selling our house was excellent.Any queries I had along the way she answered professionally and her "Leave it to me" attitude was reassuring and spot on! She really is an asset to the Chancellors Barnet team.

August 20, 2024
Unprompted review
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Reply from Chancellors - Barnet

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

A delight to work with...

Stephanie was a delight to work with.

After months of searching, a failed purchase and the cost of properties at an all time high, I was starting to feel like I'd never find anywhere.
Steph was intuitive, proactive and relentless in her positivity and pace. She encouraged me to view selected properties that had most of what I thought I wanted and her passion gave me hope when I was thinking to throw the towel in.
After a detailed phonecall she was good enough to spend almost an entire day with me at pre-arranged appointments organised 1 after another and travel time factored in because she knew my spare time was limited.
Ultimately, though the property I eventually purchased was not through her agency, she stands head and shoulders above the rest, for being the best!
Thanks Steph. All the best!

P

June 29, 2024
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Reply from Chancellors - Barnet

Thanks so much for sharing your experience with us.

Rated 5 out of 5 stars

5* Review for Stephanie at Chancellors

Hi there,

Working with Stephanie at Chancellors was a pleasure! Her attention to detail was excellent! She went over and beyond to make sure we were updated through the sale process of our property. I would highly recommend Stephanie for listing your property to sell or for the purchase of a new home.

Thank you again for all your help!!

Rakesh

May 8, 2024
Rated 5 out of 5 stars

Great communication and fast proactive…

Great communication and fast proactive action to get our house sold. Great team especially Stephanie Ioannou who was our contact for the sale and she pulled out all the stops for a quick, smooth and hassle free experience. Thank you!

April 24, 2024
Rated 5 out of 5 stars

Great experience

Stephanie made the whole process for me so smooth and easy. She was always available and answered any questions I had from start to finish. I couldn’t recommend enough. So professional and provided great service.

April 11, 2024
Rated 1 out of 5 stars

Potential scam

Sounds like a con to grab your details, try to put your current place on rent and leave you high and dry because the properties advertised do not exist. Avoid.

April 2, 2024
Unprompted review
Chancellors - Barnet logo

Reply from Chancellors - Barnet

Thank you for reaching out to us Cinzia, we are sorry to hear of your current frustration. To enable us to look into the matter and try to resolve these frustrations for you please send an email to directors@chancellors.co.uk. Thank you.

Rated 5 out of 5 stars

Thank you

Much appreciation as ever especially to Monty and the team for such professional services. You guys make the whole process so simple and stress-free. Thank you for all your help and advice, your services are highly recommended!

December 6, 2023
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Reply from Chancellors - Barnet

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

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