Chancellors - Bicester Reviews 

429
TrustScore 4.5 out of 5

4.7

46 Market Square, OX26 6AJ Bicester, GB


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Rated 5 out of 5 stars

We had Chante show us around our dream house which then materialised into us being successful in renting it. From the first phone call, Chante was professional and warm in her interactions and built t... See more

Rated 5 out of 5 stars

We have rented with chancellors for the last 3 years and it's been so easy! Any time we've had maintenance issues in our flat, Gabriella Moreira has acted quickly to get it resolved for us. They hav... See more

Company replied

Rated 5 out of 5 stars

Currently we are Chancellors tenants until the end of April and recently went through a very stressful time after receiving a Section 21 notice. While we searched for our next home on our own (our n... See more

Company replied

Rated 5 out of 5 stars

Zsofia Szam has been amazing the whole way through the process. She's knowledgeable, responds fast and chases up for any answer we need. Not all letting agents are this good and I'm very happy w... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 46 Market Square, OX26 6AJ, Bicester, United Kingdom

  • 01869 249550

4.7

Excellent

TrustScore 4.5 out of 5

429 reviews

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4.7

All reviews

(429)

1,741 reviews in the last 12 months

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Rated 5 out of 5 stars

Zsofia has been very prompt and helpful…

Zsofia has been very prompt and helpful with the renting process, as well as very transparent with any questions I have had. She has made it a much more positive experience than I have had previously with other agencies.

June 16, 2025
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Reply from Chancellors - Bicester

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 1 out of 5 stars

Continue to hassle me 7 years after I cancelled

I rented out a house in Bicester through Chancellors and cancelled the contract because of the poor service provided. The issues included: not paying me rent on two occasions without warning causing overdraft fees, not informing the tenants of the rent increase so that they were in arrears, repeatedly not replying to communications from me in a timely manner, ignoring messages from the tenants, not passing on quotes from contractors in a timely manner, not passing on invoices from contractors in a timely manner, entering the property to do inspections without giving the tenants notice, having to repeat property inspections because photos weren't saved. The tenants said they would only renew if Chancellors were not involved. This was in January 2018.

It's now June 2025 and they continue to email and call me. I have repeatedly told them to delete my contact information. I would never deal with them again. If they were the only letting agency serving Bicester, then I would sell my Bicester house.

June 16, 2025
Unprompted review
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Reply from Chancellors - Bicester

Hi Richard, we take GDPR compliance very seriously. Our dedicated data team is happy to assist with any data deletion requests or queries you may have. Please contact them at gdpr@chancellors.co.uk, and they will promptly resolve the matter for you. Thank you

Rated 5 out of 5 stars

Zsofia was very through in her work and…

Zsofia was very through in her work and responded quickly! She is a great help when trying to find a place for the first time!

June 11, 2025
Unprompted review
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Reply from Chancellors - Bicester

Thank you for leaving us this great review Kylie, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Great experience (thank you Zsofia)

Zsofia is amazing, from the start she was there to answer questions and give us updates on everything going on. She was knowledgeable about the properties we viewed and was generally friendly and welcoming to us as first time renters

June 10, 2025
Unprompted review
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Reply from Chancellors - Bicester

Thank you for leaving us this great review Beth, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Excellent Service

Chelsey and the team have always gone the extra mile to provide exceptional service. A supportive and well organised team of excellent communicators.

June 9, 2025
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Reply from Chancellors - Bicester

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Reliable and Professional Service Chancellors Bicester

Chancellors Bicester provided a smooth and professional service from start to finish. The team was knowledgeable about the local market and kept communication clear and consistent. They were helpful with both viewings and paperwork, making the process straightforward. Overall, a reliable and efficient agency.

June 4, 2025
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Reply from Chancellors - Bicester

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Good experience

Hi, Zsofia was very friendly and has been helpful through the process of securing this property. I have no complaints really. Her communication through the entire process was great.

May 27, 2025
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Reply from Chancellors - Bicester

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Zsofia is knowledgeable, thorough and efficient

Zsofia helped show me various properties in Bicester. She was knowledgeable, thorough and efficient. Thank you.

May 16, 2025
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Reply from Chancellors - Bicester

Thank you, Robin! We're thrilled to hear that Zsofia provided you with excellent service. Her dedication to helping clients find the right property is truly commendable. If you need any further assistance, feel free to reach out!

Rated 5 out of 5 stars

Top notch customer service

Great guy. Positive support in helping us find an apartment.

May 16, 2025
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Reply from Chancellors - Bicester

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

I had a great experience with…

I had a great experience with Chancellors. The team was professional, responsive, and made the entire rental process smooth and straightforward. A special thank you to Alagie Deen, who was incredibly helpful and supportive throughout. Highly recommend Chancellors for anyone looking for a reliable and efficient estate agency.

May 3, 2025
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Reply from Chancellors - Bicester

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Zsofia has been great

Zsofia has been great! Great communication and answered all of the questions we had. And now we have got the property! So great experience all round

April 28, 2025
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Reply from Chancellors - Bicester

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Really professional

Efficient, professiona and thorough

April 28, 2025
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Reply from Chancellors - Bicester

Thank you for giving our Bicester branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

Rated 5 out of 5 stars

Zsofia was absolutely fantastic

Zsofia was absolutely fantastic. She helped us secure the house we wanted to rent on the very same day. 5/5 experience

March 29, 2025
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Reply from Chancellors - Bicester

We are thrilled to hear about your positive experience. It's wonderful to know that Zsofia provided such exceptional service and helped you secure your desired rental property. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Excellent Service

Excellent Service
From start to finish the team at Chancellors, Bicester, proved to be professional, and proactive in its efforts to sell my property. Chancellors sold the property quickly, and got me the price I was asking. I will happily engage the services of the Bicester team again in the future.

March 31, 2025
Unprompted review
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Reply from Chancellors - Bicester

Thank you Ernest for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

We were pleased to meet Zsofia at our…

We were pleased to meet Zsofia at our viewing of a prospective rental property last week. She was punctual and friendly, answered all our questions, and gave us as much time at the house as we needed. She has been accessible throughout the process and kept us informed at all stages.

March 27, 2025
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Reply from Chancellors - Bicester

Thank you for your kind words. We're delighted to hear that you had a positive experience with Zsofia. We strive to provide excellent customer service and it's wonderful to know that she met your expectations. We appreciate your feedback and look forward to assisting you further.

Rated 5 out of 5 stars

Excellent

Charlotte was very helpful, always positive and communicates quickly and efficiently. Overall made my experience with Chancellors a very positive one.

March 17, 2025
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Reply from Chancellors - Bicester

We are so pleased to hear that you had a positive experience with us. We strive to provide excellent customer service and are happy to know that Charlotte exceeded your expectations. We value your feedback and will share it with our team.

Rated 5 out of 5 stars

Bicester Chancellors - Zsofia

Zsofia has been incredible through the entire process of finding our home! As first time renters she’s been patient, informative and spent the time to answer my questions, concerns and worries. 10/10 would recommend her.

March 12, 2025
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Reply from Chancellors - Bicester

Thank you Julian for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Will Jones was very polite and understanding.

Will Jones was very polite and understanding. He was very efficient coming up with a quick solution to my predicament.

March 7, 2025
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Reply from Chancellors - Bicester

We appreciate your kind words about Will. We are pleased to hear that he was able to help you quickly and efficiently.

Rated 1 out of 5 stars

Disgusting premices for 1750 £ a month…

Disgusting premices for 1750 £ a month everything is not fit for purpose.
I don't know how they can rent a premises of such low low quality for that price.
Something is severely wrong with Chancellors.
Don't buy through them they just think about profits not tennants.
Disgusting service, never again!

December 27, 2024
Unprompted review
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Reply from Chancellors - Bicester

Thank you for reaching out to us Sascha, we are sorry to hear of your current frustration. To enable us to look into the matter and try to resolve these frustrations for you please send an email to directors@chancellors.co.uk. Thank you.

Rated 5 out of 5 stars

Exceptional Service- Lettings

I would highly recommend Chancellors as agent of choice for letting.

Chancellors enabled a seamless service from finding tenants in a timely manner right through to the referencing and contracts. I was kept informed throughout the process with updates on feedbacks from viewings to the start of tenancy.

Their service remained professional, friendly and welcoming throughout.

February 5, 2025
Unprompted review
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Reply from Chancellors - Bicester

Thank you for your kind words and for taking the time to share your positive experience with us. We are delighted to hear that you found our letting services to be seamless and efficient. We strive to provide our clients with a professional and welcoming experience, and we are pleased that our efforts were appreciated.

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