Chancellors - Brecon Reviews 

145
TrustScore 4 out of 5

4.2

33 High Street, LD3 7AN Brecon, GB


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Rated 5 out of 5 stars

Having recently lost my mother I found myself entrusted by her to manage her estate and deal with her financial issues. I decided to use chancellors of Brecon to take care of the property sale... See more

Company replied

Rated 5 out of 5 stars

Right from the start of the process we found Kian in the Brecon branch to be very helpful, encouraging and professional. He gave us the confidence we needed to follow through with the property. All t... See more

Company replied

Rated 5 out of 5 stars

Me and my partner found Chancellors to be polite and very helpful, especially Kian who we dealt with on a property to let. He was friendly, informative and very sharp on the whole process. He gave an... See more

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Rated 5 out of 5 stars

We had a good experience of a viewing with John . He was ready waiting for us he gave us a friendly welcome and introduction. John gave us all the information he had gathered from the vendors and sho... See more

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Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

4.2

Great

TrustScore 4 out of 5

145 reviews

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4.2

All reviews

(145)

1,729 reviews in the last 12 months

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Rated 5 out of 5 stars

Prompt efficient customer service

Prompt efficient customer service. Very polite and helpful and not pushy

February 25, 2021
Chancellors - Brecon logo

Reply from Chancellors - Brecon

Thank you Mrs Woolridge for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Chancellor’s Brecon

We had a very positive experience with Chancellor’s Brecon. Although the move itself wasn’t always plain sailing, the agent we dealt with always got back to us, even on Christmas Eve and worked hard to get things on track. We are grateful for his help.

February 8, 2021
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Reply from Chancellors - Brecon

Hello Gareth, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

Rated 5 out of 5 stars

Thank you, Laura!

I really appreciate the fact that Laura gave me a call to discuss our requirements. She was very kind and understanding and made me feel confident that she would help us to find a suitable property. She was calm, pleasant and professional. Thank you, Laura.

February 3, 2021
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Reply from Chancellors - Brecon

Hi C Edmondson, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

Rated 5 out of 5 stars

I requested a call back on New Year eve…

I requested a call back on New Year eve about one of their properties listed online. Timothy called me back on their first morning back at work. He was very friendly and took note of all my requirements.
Fingers crossed they find me the property that meets my requirements.

January 4, 2021
Rated 5 out of 5 stars

First class and professional service

First class and professional service, would highly recommend chancellors Brecon, made us feel they we’re going the extra mile to find us our dream home.

November 18, 2020
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Reply from Chancellors - Brecon

Thank you Mr Craddock for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Exceptional service

From the outset we have experienced excellent service from Chancellors. Our most recent dealings have been with Timothy, whom along with his cheery and warm personality couldn't have been more helpful. Our viewings were exceptionally thorough where Tim was incredibly knowledgeable and patient and clearly has a friendly and trusting relationship with his vendors. Although we are yet to still find a property in these truly testing times, I feel that either as a vendor or a buyer, any dealings would be handled with the utmost care and attention. Thankyou for a very professional experience.

September 29, 2020
Unprompted review
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Reply from Chancellors - Brecon

Hello, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

Rated 5 out of 5 stars

Brecon branch

Though we have only recently begun dealing with Chancellors we have immediately been impressed by the genuine approach (no persistent sales flannel) and efficiency of Timothy Whorwood. Hoping it’s not too long until we find what we’re looking for but pleased to be dealing with the Brecon branch.

September 13, 2020
Unprompted review
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Reply from Chancellors - Brecon

Thank you for leaving us this great review Adele, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Well done Alys

Alys was quick to remember my interest in 1 Cemlyn House and to ring me to say it was available. She supported me in my viewing as I am unable to wear face masks.

Alys kept herself available and I knew she would always get back to me. Alys agreed the redecoration of my home, and while I was disappointed cleaning hadn't been completed, fair play to Alys, she worked her socks off to support me in getting permission for me to decorate my new home my way.

Alys was friendly, approachable and very professional. She went above and beyond in reassuring me which, as I am autistic, meant a lot to me.
Given we were barely out of lockdown, Alys did a phenomenal job.

August 15, 2020
Unprompted review
Rated 5 out of 5 stars

Angharad is excellent from the very…

Angharad is excellent from the very first day that I met her, she made me feel that my home was beautiful and that she could sell it. She’s very professional, very smart, knowledgeable and extremely trust worthy.
I wish Angharad the very best in her future.
Thank you.
Andrea

August 9, 2020
Unprompted review
Rated 5 out of 5 stars

Angharad from Chancellors Property…

Angharad from Chancellors Property Agents in Brecon was proactive in making contact and offering their services. She provided clear professional information and kept me updated with developments. She followed up an on-site meeting by emailing me a summary of what was discussed and comprehensive detailed information and a telephone call, asking if I had questions or concerns.
Altogether a very satisfactory experience - thank you.

March 26, 2020
Unprompted review
Rated 4 out of 5 stars

Alys Barlow gave us excellent customer…

Alys Barlow gave us excellent customer service as the rentals manager and I would be happy to contact Alys in the future should we need anymore help."

"I made contact with Alys Barlow at Challinors and her service and that of Challinors was excellent". It's seems you have to be covering Hay on Wye and Llandrindod offices and perhaps more offices so well done for covering such a large geographical area Alys. I could tell you have exemplary knowledge of your vendors and properties and a very professional, polite and expedite to all customers.

I can say that before I contacted Alys I had found it difficult to get a response from Challinors initially but that is perhaps a systemic issue (or possibly due to current world issues) between the contact details on rightmove both telephone and email and I guess a central call centre. Once I was in touch with Alys I was completely confident that my enquiries would be dealt with as high priority and felt like a VIP.

Alys is 5 Star.

I only put 4 stars for Challinors because there was a significant non effective response from Rightmove contacts including telephone, email and call centre.This is not reflective of Brecon as I believe I didn't directly contact there.

My best regards

James Sewell

and family.

March 21, 2020
Unprompted review
Chancellors - Brecon logo

Reply from Chancellors - Brecon

Hi Mr Sewell, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Proactive & personal customer service

Angharad has been proactive, professional and knowledgable on every occasion. She has provided information and guidance on new properties available and has conveniently arranged viewings to suit my work commitments. I’m very happy with how Chancellors in Brecon is serving it’s clients. I would have full confidence to purchase through Angharad and am selling through Chancellors (Hereford) based on her recommendations.

March 19, 2020
Unprompted review
Rated 5 out of 5 stars

Having chosen Chancellors to value my…

Having chosen Chancellors to value my property I have spoken to Angharad at the Brecon branch on several occasions. She is always polite, professional and and has answered all of my concerns and questions in a clear and concise manner. I have recommended her to friends and family as a person to contact when needing clear and helpful advice on marketing their properties.

March 18, 2020
Unprompted review
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Reply from Chancellors - Brecon

Hi Mrs Davies, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Angharad Parry

Angharad was a pleasure to work with on all occasions. One potential purchase turned out to be a nightmare but, she handle the situation with a balance of humour and professionalism.
Her communication skills were exemplary at all times, making herself available by email, text and phone, including out of hours.
A credit to the company and an asset to anyone who’s lucky enough to employ her.

March 18, 2020
Unprompted review
Chancellors - Brecon logo

Reply from Chancellors - Brecon

Hello, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

Rated 5 out of 5 stars

Angharad was very approachable and…

Angharad was very approachable and profession in her dealings with us.

March 17, 2020
Unprompted review
Chancellors - Brecon logo

Reply from Chancellors - Brecon

Hi P Martin, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

Rated 5 out of 5 stars

Friendly and professional service

The lady at Chancellors in Brecon was very professional, friendly, courteous and knowledgeable. All of my questions were answered to my full satisfaction regarding the property I was enquiring about and a list of alternative properties fitting my criteria was sent to me very quickly. It's nice to be made to feel that your custom is valued.

March 16, 2020
Unprompted review
Chancellors - Brecon logo

Reply from Chancellors - Brecon

Hello Andy, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

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