Chancellors - Camberley Reviews 

325
TrustScore 5 out of 5

4.9

68-70a High Street, GU15 3RS Camberley, GB


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Rated 5 out of 5 stars

Chancellors can sometimes be slow when dealing with maintenance requests from tenants, and sometimes require repeat chasing up. But having a good property manager really helps. I was dealing with Coco... See more

Company replied

Rated 5 out of 5 stars

Very quick response to questions. Friendly and competent answers to questions. I've been working together with Chancellors in Bracknell for over 20 years and had no difficulties. Many thanks to Hol... See more

Company replied

Rated 4 out of 5 stars

I had a good appointment with a knowledgeable advisor. Dexter was keen to find any answers to questions he didn't already know. He did however have a lot of information about the area as well as the h... See more

Company replied

Rated 5 out of 5 stars

Alfie was fantastic in showing us round the property we were looking to buy, giving us his knowledge of the property but also allowing us the time and space to explore the property ourselves. He also... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 68-70a High Street, GU15 3RS, Camberley, United Kingdom

  • 01276 401500

4.9

Excellent

TrustScore 5 out of 5

325 reviews

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4.9

All reviews

(325)

1,838 reviews in the last 12 months

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Rated 5 out of 5 stars

Stress-Free Property Management from Overseas a very positive experience…

I've had a very positive experience working with Chelsey Mitchell and the team at Chancellors property management. As an overseas landlord based in Singapore, having a responsive and reliable letting agent is extremely important, and Chelsey has been excellent throughout.

Chelsey has always replied promptly to my queries despite the time difference and has provided valuable guidance on changing government policies and their potential impact on landlords. Chelsey is professional, knowledgeable and proactive, making the management of my property from overseas straightforward and stress-free.

I would happily recommend Chelsey and Chancellors to any landlord, particularly those managing properties from abroad.

June 19, 2026
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Reply from Chancellors - Camberley

We are so pleased to hear about your positive experience with our property management team. It's wonderful to know that our support has made managing your property from overseas stress-free. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Good property manager helps

Chancellors can sometimes be slow when dealing with maintenance requests from tenants, and sometimes require repeat chasing up. But having a good property manager really helps. I was dealing with Coco Robert-Squire who was efficient and proactive in sorting out my maintenance issues in the rented property, and got the issues resolved pretty quickly.

June 15, 2026
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Reply from Chancellors - Camberley

We appreciate your feedback and are glad to hear that our property manager was efficient in resolving your maintenance issues. We are always working to improve our response times.

Rated 5 out of 5 stars

Excellent customer service and property management

The turnaround time with a new maintenance issue was fantastic. I sent an email to Chancellors to report a new (non-urgent) fault, received a phone call from Liveta almost immediately to confirm fault details and availability for a visit/repair. Liveta coordinated approval from the landlord and soon after a maintenance company called to check a couple of specifics and when would be convenient to come to the property. The whole issue was resolved perfectly within 24-hours, and I received a follow-up email and call from Liveta to confirm I was satisfied with it all. Couldn't be happier with this service and with my Chancellors experience overall.

June 3, 2026
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Reply from Chancellors - Camberley

We are so glad to hear about your excellent experience with our maintenance service. It is wonderful to know that the issue was resolved quickly and to your complete satisfaction. Thank you for sharing your positive feedback!

Rated 5 out of 5 stars

Very attentive service from Hollie…

Very attentive service from Hollie Callaghan. She understood my enquiry and responded quickly. Thank you.

April 29, 2026
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Reply from Chancellors - Camberley

We appreciate you sharing your positive experience! We are so pleased to hear that our service was attentive and that our team responded quickly to your enquiry.

Rated 5 out of 5 stars

Helpful and responsive support from Molly and the team

I’ve had a generally positive experience with Chancellors, particularly with Molly Hunter, who has been very responsive and supportive throughout.

She has been helpful in coordinating works and maintaining clear communication, which I really appreciate. Any queries I’ve raised have been acknowledged and followed up in a professional and timely manner.

There have been a few minor delays with contractor attendance, which are third-party related and understandable. However, overall the process has been handled well and I’ve felt supported as a tenant.

Thank you to Molly and the team for your help.

April 15, 2026
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Reply from Chancellors - Camberley

We're happy to hear about your positive experience and that our team has been responsive and supportive. We appreciate your feedback regarding the coordination and communication. We acknowledge the delays and are grateful for your understanding. Thank you for your help.

Rated 5 out of 5 stars

Thank you Jamie W

I’ve been communicating with Jamie Woodman regarding my maintenance and she is nothing but professional and incredibly helpful! All communication both over the phone and email are incredibly clear and professional!

March 25, 2026
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Reply from Chancellors - Camberley

We appreciate you taking the time to leave us this great review. We are so pleased to hear that you found our communication clear, professional and helpful.

Rated 5 out of 5 stars

Georgie from the renewals team was…

Georgie from the renewals team was incredibly patient in addressing every question and consistently kept us updated on the progress, following up along the way. It really helped us feel well-informed and comfortable as we moved toward finalising the renewal, with a clear understanding of the terms and conditions.

March 19, 2026
Unprompted review
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Reply from Chancellors - Camberley

We appreciate you taking the time to share your positive experience. We're happy to hear that you felt well-informed and supported throughout the renewal process, and that your questions were answered.

Rated 5 out of 5 stars

Lettings

We are considering Letting our property, we would be First time landlords. We found Jennifer very efficient and informative with the process going forward. She helped with all the actions that have to be taken swiftly, and the experience has not been at all stressful.

March 12, 2026
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Reply from Chancellors - Camberley

We're happy to hear that you found the process informative and efficient as first-time landlords. We're glad we could assist you with the necessary actions to make the experience stress-free. Thanks for your feedback!

Rated 5 out of 5 stars

Very quick response to questions

Very quick response to questions. Friendly and competent answers to questions.
I've been working together with Chancellors in Bracknell for over 20 years and had no difficulties.
Many thanks to Hollie Callaghan of the Oxon Property Management for her help with an RTS electric meter issue in my flat.
Altogether full marks.

March 5, 2026
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Reply from Chancellors - Camberley

We're happy to hear that you've consistently received quick, friendly, and competent answers. We appreciate your long-standing relationship with our Bracknell team. It's great to know that the property management team helped resolve your electric meter issue.

Rated 5 out of 5 stars

Tenancy review

Hollie Callaghan has been responsive and solved issues quickly throughout our tenancy.

March 5, 2026
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Reply from Chancellors - Camberley

We're happy to hear that our responsiveness and quick issue resolution met your expectations during your tenancy. Thank you for your positive feedback!

Rated 5 out of 5 stars

Tenancy renewal complete

Georgie completed the tenancy renewal very efficiently, with good communication and no issues. Thank you Chancellors

February 25, 2026
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Reply from Chancellors - Camberley

We're happy to hear that the tenancy renewal was completed efficiently, with good communication, and no issues. Thank you for your positive feedback.

Rated 5 out of 5 stars

Franki is a star

Franki has been quick, thoughtful and practical whenever we needed help -- and when we didn't know we needed it. She does credit to herself and to Chancellors.

January 23, 2026
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Reply from Chancellors - Camberley

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 4 out of 5 stars

Exceptional property manager

Chancellors have been average in the dealings we've had, but the one person that has been exceptional, is Shana Tolsma, who is the senior property manager, who has looked after any issues with our property whilst we have been letting. She has always been very attentive and prompt in responding to issues and always with a positive attitude.

January 21, 2026
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Reply from Chancellors - Camberley

Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Exceptionally safe hands

Grace Betts is a a super property manager. She's calm, proactive, and very competent. She also picks up the phone! And she gets things fixed the very same day: which is completely exceptional, in our experience. We had several snarl-ups with our buy to let and Grace has sorted them all out. It's great to feel our property is being managed by such very safe hands.

January 21, 2026
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Reply from Chancellors - Camberley

Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Absolute pleasure dealing with lewis…

Absolute pleasure dealing with lewis ring at chancellors. Very easy to deal, made the whole process quickly and proffessionally

January 9, 2026
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Reply from Chancellors - Camberley

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Amy Jones feedback on renewal of tenancy agreement

Amy Jones did a brilliant job to help me re-sign my tenancy agreement. She was always quick to reply, answered any queries and made the process extremely smooth. From start to finish the process was smooth sailing.

January 12, 2026
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Reply from Chancellors - Camberley

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Very prompt and response service from Jake

I have been dealing with Chancellors for a number of years for my rental property. Jake, the tenancy manager, has been a more recent member of the team and has been excellent and very responsive to my queries and also providing updates on my property.

January 8, 2026
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Reply from Chancellors - Camberley

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Will Jones is a diligent property…

Will Jones is a diligent property manager at Chancellors who is always courteous and attends to any issues in a very professional manner.

December 22, 2025
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Reply from Chancellors - Camberley

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

A great team who work hard and give a…

A great team who work hard and give a great service keeping me informed well in advance and special thanks to Molly .

December 9, 2025
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Reply from Chancellors - Camberley

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

We had a great experience with…

We had a great experience with Chancellors. Specifically Kiera was excellent, she is very knowledgeable and really listened to what we wanted. Kiera was always reachable and helped make a stressful period much smoother.

November 25, 2025
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Reply from Chancellors - Camberley

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

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