Chancellors - Client Advice Team Reviews 

We have been provided very good customer service and analysis guidelines on market trends. Additionally has provided support and guidance to help us understand our property potential.

Professional, helpful and friendly advice. Highly recommend

Paul W from the Client services Team, has been extremely helpful. He has checked in regularly to ensure that all is well my property and has offered suggestions on how to further market the property for example, he recommended doing a Facebook campaign.

Paul is always friendly, professional and genuine and the service offered has been excellent.
I would highly recommend him.

Patricia Leppard

I write to confirm that I have from the start and on every occasion since found
Paul Whitehouse of Chancellors Estate Agents to be a pleasant, knowledgeable and efficient person to deal with. He is always enthusiastic in his dedication, approach, and follow-through. Qualities such as these are increasingly harder to find these days. I have no hesitation in recommending Paul as he is a courteous, versatile individual.

Paul was great - very helpful, impartial and informative. The best part of my experience with Chancellors by far.

After a few stagnant months on the market, the analytics were explained by Paul Whitehouse and some adjustments made that would ensure the property was seen by quite an additional amount of potential buyers. He was patient with my elderly mother and did not hesitate to call both of us to ensure communication was clear.

Once Katherine Badenhorst began negotiating the sale of our property we felt that we were in safe hands.
Kathy is professional; efficient and kept us updated throughout the process. It was a real pleasure to deal with her.

Our contact at Chancellors, Katherine, could not have been more supportive during the entire process of buying our home. We are very pleased with the service she and her team provided to us. Her professional experience, excellent communication and friendly personality ensured that all parties involved stayed on track through to completion. Highly recommended!

The service I have always received from Chancellors is always excellent. I have been using their services probably for over 20 years now and so far have never needed to complain about anything
.
At the moment Amy Depledge has been helping me with obtaining an EICR and has been extremely helpful. She always replies very promptly
to my e-mails which I find is rare these days!!

Overall 5 star review is well warranted.
.

Katherine Badenhorst helped us in the process of buying our house after we had a bit of a setback at the beginning of the process.
She picked up on the case and guided us the whole way through, with constructive information, helpful tips and general check-ins.
She got us through the process as quickly and thoroughly as possible, and was very active in chasing up responses when she felt it had been too long.
We could not have asked for a better agent in this process and I would recommend her to anyone and everyone.

We were finding difficulty in navigating our way through the process of selling our house and buying another, when Paul Whitehouse contacted us . He explained to my wife and me what was needed in this process clearly and helpfully. This gave us great reassurance. However, it was Paul's care for us which impressed us the most. He would call regularly and email us too., keep us updated and encourage us.His manner and words put us at ease , being very courteous and respectful. Even after we had made a successful purchase of a property, Paul continued to support us, when he didn't have to.
One other aspect of Paul's professionalism is that he puts together a great team. He enlisted a coleague who also went the extra mile with and gave us the benefit of remarkable expertise and experience. Kathy Badenhorst also encouraged us in the whole process and was highly knowledgeable.
Truly we cannot think of any shortcomings in either Paul or Kathy. We greatly appreciate all they have done for us.

Eleanor Payne of Chancellors manages two of my properties, and does a great job. She is always approachable and professional, and is brilliant at sorting out problems.
I am really pleased that I have Chancellors and Eleanor representing me - they make my life so much easier.

Very helpful
In looking back over old viewings and houses I expressed an interest in.
Thank you

I would like to thank Paul Whitehouse for his continued support. During the period Chancellors were marketing my house Paul amazing in so many different ways. He was helpful, knowledgeable and had great customer service skills. He is a great asset to Chancellors. Well done Paul you have been  fantastic.

Katherine Badenhorst is sensational at her job. I mean, off the scale amazing! An incredibly kind person, I cannot put into words how much she cared about both the sale and purchase of our homes. Yes, moving house can be stressful, but Katherine was our fairy godmother throughout - she not only makes you feel better and smile when the chips are down, but then goes the extra mile to ensure issues are resolved. Her advice is clear and helpful.
So, if you get a call from Katherine, looking to assist you with your move, be immediately thankful and relieved that you are in the best of hands and that any concern you have, big or small, is about to be resolved.
Thank you Kathy

Paul is approachable and knowledgeable and is providing us with regular helpful updates to assist us with the sale of our flat.

Katherine was recently involved in my purchase of a flat in London. She proved immensely valuable in supporting me through the process and making sure the different parties involved were updated on the progress of the purchase. When necessary, she cajoled the solicitors and ensured the various milestones were met on time.
Great service and many thanks!

Paul has been incredibly helpful and courteous. He has kept me informed throughout the sale of my property and would highly recommend him.

I have been very fortunate to have had assistance from caring and approachable Chancellor's staff.

My sale has been complicated. But, thanks to Paul and Rhys, every effort is being made to uncomplilicate the process.