Chancellors - Didcot Reviews 

531
TrustScore 4.5 out of 5

4.6

212 Broadway, OX11 8RS Didcot, GB


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Rated 5 out of 5 stars

We recently moved houses and everything from viewing to the move-in was expertly handled by the Chancellors team. Hollie our new property manager went out of her way to make sure we were settled i... See more

Company replied

Rated 5 out of 5 stars

The Didcot sales brunch has been really great leading the sale of our property in Didcot. The team - and especially Megan - are well organized, transparent, and on top of things. I really like that Me... See more

Company replied

Rated 5 out of 5 stars

Had the pleasure of working with Nick and Megan. They have been great throughout the whole process of selling my house. Megan especially helped in regards to updates on a weekly basis. Communicating t... See more

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Rated 5 out of 5 stars

I called up Chancellors to enquire about a property in Dorchester. Matthew was extremely knowledgable and positive. He persuaded me to view the house that same day. I had dozens of questions as its a... See more

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Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

531 reviews

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4.6

All reviews

(531)

1,715 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

So incompetent

So incompetent. We're unable to keep any promises made about lettings. Made 3 offers on renting properties, each time wasn't fast enough, never call you back when they promise, have to be constantly chased. I ama leaving tenant with them, nearly impossible to get a "final word" on anything.
Will not be reusing, or recommending

March 8, 2022
Unprompted review
Chancellors - Didcot logo

Reply from Chancellors - Didcot

Thank you for bringing this to our attention, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.

Rated 1 out of 5 stars

If you're a tenant don't use Chancellors!!!

Hopeless, letting agent! I wish I didn't have to use them, but as a tenant if I want to rent a property they are managing, then I have no choice. They took a credit reference before I signed any paperwork. Their online tenant passport requested access to my bank account which I wasn't happy with. I really don't know why they need to see how much money I have in my account. Then even though I provided a copy of my passport as ID, they insisted I go into a Chancellors branch to have my ID verified in person - maybe they thought I was an illegal immigrant! I'm not even in the property yet. I hope that things don't get any worse, I've had enough of Chancellors as it is.

February 10, 2022
Rated 5 out of 5 stars

Good professional staff

Good professional staff ; Bryony is our letting agent and she is going extra mile helping us to find the right property matching our needs . Very good listener ;
Understands the requirements and guide through the process in order to make home search easy. Keep shining and keep progressing. Thank you Bryony …Appreciate your help.

February 1, 2022
Rated 5 out of 5 stars

Great service !

Abbie from Dicot has been fantastic! We’re so impressed with how communicative and helpful she has been during our process of getting our offer accepted! Thank you!

January 31, 2022
Rated 5 out of 5 stars

We have been speaking with Megan…

We have been speaking with Megan throughout the initial process and she has conducted the viewings with us. She has made us feel really comfortable and provided quick answers to any of our questions. We look forward to continuing the process knowing we are in good hands with her!

January 31, 2022
Rated 5 out of 5 stars

Bryony is the best!

This was such a positive experience! Moving house can be super stressful but Chancellors made it really easy. Bryony was my Lettings Agent and she was AMAZING! She was really communicative and kept me in the loop and I really appreciated that. Her customer service levels are amazing and she really made me feel valued as a customer. Above and beyond - she was brilliant every step of the way!

January 30, 2022
Rated 5 out of 5 stars

Customer Service

After requesting a viewing for a property through rightmove I swiftly recieved a phone call from Megan at Chancellors in Didcot. Megan was incredibly helpful, informative and above all personable.

January 27, 2022
Rated 5 out of 5 stars

Miss Bryony Hallum- was in touch with…

Miss Bryony Hallum- was in touch with me on my hunt of a two bed property at Didcot. I am highly impressed with the high professional measures she maintains in dealing with potential customers. In the end I secured a property in a short notice by the assistance of Bryony.

January 18, 2022
Unprompted review
Rated 5 out of 5 stars

So far So good

So far - so good! Only just signed up for possible properties so early days. However, I was contacted very quickly to discuss my requirements and spoke to Beverley who was very friendly and welcoming.

January 10, 2022
Rated 5 out of 5 stars

Bryony Hallum

Bryony Hallum provided a very professional level of service. She was on time, well dressed, polite and friendly. She took the time to show the property in an orderly and precise manner. Going beyond her duty by arranging another viewing at very short notice at another property. I would say she is a great asset to the Chancellors Didcot branch.

December 14, 2021

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