Chancellors - East Oxford Reviews 

673
TrustScore 4.5 out of 5

4.4

215 Cowley Road, OX4 1XF Oxford, GB


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Rated 5 out of 5 stars

Emily Dinmore in the East Oxford office has been very helpful and polite, during the period of the advertising of our flat in Oxford. Including monitoring our flat, which we are remote from. She made... See more

Company replied

Rated 5 out of 5 stars

Very friendly and professional service! This is our first time buying a property through Chancellors. We have received phone call updates from them weekly to make sure everything was on track. A speci... See more

Company replied

Rated 5 out of 5 stars

We purchased our first home with Chancellors. The team has been helpful and professional in supporting us during the completion process from start to finish. They have kept up updated along the way an... See more

Company replied

Rated 5 out of 5 stars

Manisha was amazing in helping us find our first home. While other agencies discouraged us given our circumstances, she supported us every step of the way. She took us through lots of properties and... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 215 Cowley Road, OX4 1XF, Oxford, United Kingdom

  • 01865 240842

4.4

Excellent

TrustScore 4.5 out of 5

673 reviews

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4.4

All reviews

(673)

1,578 reviews in the last 12 months

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Rated 5 out of 5 stars

Shannon at Chancellors is always…

Shannon at Chancellors is always receptive and polite. She responds quickly with queries and advocates for us in negotiations with our landlord.

June 27, 2023
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Reply from Chancellors - East Oxford

Thank you for leaving us this great review Prof Patrick, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

45 Church Road viewing and rental

Having contacted Jordan to enquire about a viewing of the property we are to take over on the 1st July. Jordan obliged by arranging his day to give us max time available at the property. Meeting us there did everything to help us establish the information we needed prior to the move. From the point we entered the Chancellors branch to initially enquire about the property, Jordan came forward and dealt with the appointment, viewing and assisted along the way with the application. Can 100% endorse the branch and in particular Jordan for first class customer satisfaction.

June 25, 2023
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Reply from Chancellors - East Oxford

Thank you for leaving us this great review Steve, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 4 out of 5 stars

Responsive and compassionate

Jason and the rest of the maintenance team are really helpful, following up aby issues by telephone and by email. They're always approachable and understanding when explaining any concerns.

June 22, 2023
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Reply from Chancellors - East Oxford

Thank you for leaving us this great review Nairn, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Smooth service from Property Management.

Thank you Jason Byrne in property management for your very efficient and friendly customer service sorting out the end of tenancy arrangements and getting ready for the Sale of the property. Liaising with the selective licensing department and tenants and keeping me updated every step of the way so I do not need to worry about anything. Great service from Chancellors as always this is a very well run estate agent I would highly recommend Chancellors. Thank you.

June 14, 2023
Rated 5 out of 5 stars

Jason Byrne has responded promptly and…

Jason Byrne has responded promptly and considerately to requests and queries we have about our property in OX4. Thanks Jason!

May 10, 2023
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Reply from Chancellors - East Oxford

Thank you for leaving us this great review Sam, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Helpful

Helen is very helpful and accommodating.

May 9, 2023
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Reply from Chancellors - East Oxford

Thank you for leaving us this great review J.O, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

First class customer service from Jason Byrne

I have had a number of exchanges with Jason Byrne of Chancellors over the last few months and he has consistently provided first class customer service. He is at all times courteous and professional. He is also extremely diligent about following up on any points I have brought to his attention and he has always ensured that a resolution is identified and expedited in the shortest possible timeframe. I am delighted to have such a reliable professional supporting us with our tenancy and would thoroughly recommend him to any future Chancellors clients.

May 4, 2023
Rated 5 out of 5 stars

Excellent service

Excellent service, thank you.

April 23, 2023
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Reply from Chancellors - East Oxford

Thank you for leaving us this great review Mr Barber, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

there is always someone ready to assist…

there is always someone ready to assist us this shows respect for customers thank you chancellors channon townley-taylor MARLA

April 14, 2023
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Reply from Chancellors - East Oxford

Thank you for leaving us this great review VALDENI, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 2 out of 5 stars

Staff seemed to be helpful in the…

Staff seemed to be helpful in the beginning with viewings, payments etc but when collected keys- house was in very bad condition, dirty, either previous tenants’ belongings , torn mattresses -not professionally cleaned and repaires not fixed on time.
Photos on advert taken few years ago - not updated.
After complaining- no reaction from Chanclellors at all
Really disappointed

April 6, 2023
Unprompted review
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Reply from Chancellors - East Oxford

Hello Dominika, we are sorry to read of your review and have notified the relevant department about your message - they will look into this for you. If you have any further information, please email directors@chancellors.co.uk. Many thanks.

Rated 4 out of 5 stars
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Reply from Chancellors - East Oxford

Thank you for leaving us this great review Mr Unwin, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Dedicated agents

The agents have been very responsive in arranging viewings and showing the different properties.

March 23, 2023
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Reply from Chancellors - East Oxford

Thank you for leaving us this great review Laura, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Emily Dinmore gave us a tour of the…

Emily Dinmore gave us a tour of the property we're interested in buying. She was brilliant, really helpful and let us explore but was there to answer our questions and point out the perks of the house too.

March 23, 2023
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Reply from Chancellors - East Oxford

Thank you for leaving us this great review Ms Way, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 4 out of 5 stars

Excellent communication and customer service

I have a good experience regarding their customer service and communication for viewing. I have not proceeded with further steps so I can not tell about it.

March 23, 2023
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Reply from Chancellors - East Oxford

Thank you for leaving us this great review Mohsen, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Excellent customer service from Leah

Leah was very friendly and helpful when I called to book in a viewing. The guided me through the process and answered all my questions.

March 16, 2023
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Reply from Chancellors - East Oxford

Thank you for leaving us this great review Malath, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 4 out of 5 stars

Helen was a very involved and helpful…

Helen was a very involved and helpful agent, without being overbearing!

March 14, 2023
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Reply from Chancellors - East Oxford

Thank you for leaving us this great review CF, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

I'd like to commend the work of your…

I'd like to commend the work of your agent, Ms Shannon Townley-Taylor, whose prompt reactions and good judgement in managing my property have made my life as a landlord stress-free.

March 8, 2023
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Reply from Chancellors - East Oxford

Thank you for leaving us this great review Andrew, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Fast transactions and smooth experience

Fast and comfortable experience. Jordan was a great agent.

February 24, 2023
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Reply from Chancellors - East Oxford

Thank you for leaving us this great review DCC, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Super helpful

Super helpful, answered all my questions and very nice

February 23, 2023
Chancellors - East Oxford logo

Reply from Chancellors - East Oxford

Thank you for leaving us this great review Miss Algora, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

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