Chancellors - Hampstead Reviews 

200
TrustScore 5 out of 5

4.9

55 Heath Street, NW3 6UG London, GB


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Rated 5 out of 5 stars

Both Sagarika and Sam were miles beyond helpful with my latest rental portfolio. They were unfailingly pleasant, polite, and tuned in to my needs throughout. They went the extra distance on any snag... See more

Company replied

Rated 4 out of 5 stars

I'll admit my initial experience with Chancelors -Hampstead was not the most positive one. My initial agent had convinced me to accept an offer from a buyer that was - to put it mildly - a chancer. Ov... See more

Rated 5 out of 5 stars

Abby is kind and soft spoken which is unusual and welcome trait for a lettings agent. Abby helped us find suitable rental homes, being available at the last minute and willing to show a variety of dif... See more

Company replied

Rated 5 out of 5 stars

I was selling my flat in Hampstead and, luckily, I contacted Mr Ian Newton from Chancellors over phone. I was convinced to list my flat with them for sale. I also shopped around at a few other estate... See more

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Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

4.9

Excellent

TrustScore 5 out of 5

200 reviews

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4.9

All reviews

(200)

1,730 reviews in the last 12 months

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Rated 1 out of 5 stars

Shared personal data with 3rd party moving services

Saw a rental property with Chancellors Hampsted. Told the estate agent the next day that I offered on a different property by a different agent and that the offer was accepted.

Got an email from Chancellors offering their discounted 3rd party moving services. I declined. They shared my personal details with 3rd parties regardless. I have had multiple calls and emails from various 3rd parties offering to help with utilities and the move.

Incredibly unprofessional conduct.

June 25, 2024
Unprompted review
Chancellors - Hampstead logo

Reply from Chancellors - Hampstead

Hello, your feedback is important to us and we are sorry that you have concerns currently therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.

Rated 5 out of 5 stars

Services is excellent

Services is very personable, professional and the team manage the process seamlessly, efficiently and effectively with all stakeholders with excellent communications.

June 6, 2024
Chancellors - Hampstead logo

Reply from Chancellors - Hampstead

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Chancellors in Hampstead and Louis Reed

I recommend Chancellors in Hampstead with great enthusiasm. In searching for a property, Louis Reed was proactive, always helpful, courteous, and impressively quick in responding to any queries. An absolute model of professional excellence.

May 31, 2024
Rated 5 out of 5 stars

Excellent team

Excellent service - honest, decent brokers who are a rare pleasure to deal with as a renter. Louis Reid a very talented and capable young man who is going places in the industry. Thank you Louis and team Chancellors.

April 30, 2024
Rated 5 out of 5 stars

Thank you Louis!

Louis has been one of the most helpful lettings agents I’ve dealt with. He communicates frequently and is very kind. I’ve dealt with all sorts of real estate agencies in London, but Chancellors seem to be very professional and helpful.

April 25, 2024
Rated 5 out of 5 stars

Such a great experience with Louis from…

Such a great experience with Louis from Chancellors Hampstead. Louis was incredibly knowledgeable about the market and guided me through every step of the process with professionalism and patience. His communication was excellent, always keeping me informed and answering any questions promptly. They truly went above and beyond to help me get the perfect home.

April 22, 2024
Rated 5 out of 5 stars

Bella was amazing

Bella was amazing. Always on time for the visits, super responsive and trying to give you answers to your questions as fast as possible. Thank you Bella

April 16, 2024
Rated 5 out of 5 stars

Chancellors Hampstead Excellent Service!

We moved into a rental property in February and Chancellors Hampstead were great! Usually I’m quite sceptical of estate agents but Louis, George and team, were extremely helpful, answered all our questions, supported our move and overall provided an excellent service!

February 10, 2024
Rated 5 out of 5 stars

We had the pleasure of dealing with Ian…

We had the pleasure of dealing with Ian Newton for our property purchase. It was a probate sale and also involved a lease extension so it was not straight forward. Ian was fantastic throughout the purchase, he guided us through all of the steps and kept the transaction moving so we could complete. I would definitely recommend Ian and Chancellors to sell or purchase a property.

January 23, 2024
Rated 5 out of 5 stars

Staff are really nice and friendly s

Staff are really nice and friendly . They always give you latest updates and feedbacks of what is happening in the market.

January 9, 2024
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Reply from Chancellors - Hampstead

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Service Review Feedback

I found Ali who has been assigned as our estate agent, to be very attentive, and responsive, to our requirements, He takes time to understand the brief and applies the appropriate action. This give us a lot of confidence that our property is being given the upmost opportunity to be sold at a decent price.

January 9, 2024
Chancellors - Hampstead logo

Reply from Chancellors - Hampstead

Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Recommended.

As I just arrived in London with no tenancy records in the UK before, it's been difficult to get through all steps. Louis has been helpful and available throughout the process, without whom I couldn't have moved in on time.

December 22, 2023
Chancellors - Hampstead logo

Reply from Chancellors - Hampstead

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

A professional and efficient

A professional, friendly and reassuring approach from Mr Mojdeh

November 29, 2023
Chancellors - Hampstead logo

Reply from Chancellors - Hampstead

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Ian Newton helped us find our dream…

Ian Newton helped us find our dream home and do it all seamlessly and efficiently. Thank you again and we appreciate all your hard work.

November 21, 2023
Chancellors - Hampstead logo

Reply from Chancellors - Hampstead

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Ian Newton has been absolutely great to…

Ian Newton has been absolutely great to work with! If it wasn't for him I would have never completed the purchase. I recommend him and this company unreservedly!

November 13, 2023
Chancellors - Hampstead logo

Reply from Chancellors - Hampstead

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

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