Chancellors - Hampstead Reviews 

Very professional, supportive and cooperative!
Thank you so much Ian!

Chancellors were fair and accurate on the market value of my property. They sought and found a good and reliable buyer and the professionalism and assistance from Enna-Mae Assiter was invaluable throughout the whole sale process.

Rubel Rouf is an excellent person to deal with
I am going through an extremely stressful situation at the present time and Rubel really made me feel more comfortable. His professionalism and kindness is not something you find connected to this type of work Rubel has managed to be humane positive and I would like to pass on a big thank you to him. Christine Booker

Georgia was so helpful, working around us by hosting a virtual viewing over video call given we could not make it in person. Very thankful for the service we received!

Chancellors’ Hampstead office were great professionals. Specifically Ms. Georgia Cotton has been incredibly pleasant to deal with - immediately replied to my enquiry on one of the lettings, booked an appointment, then rescheduled it at my request. Fabulous customer experience. Though I ended up letting another flat, this agency provided great customer support.

I work with Georgia Cotton, who organised fast and efficient viewing at the start and has been supporting my renting process so far in a responsive and time-efficient manner.

Efficient - On time and helpful with process of finding and placing tenant. Also very friendly and courteous.

Laura Puttock exceptional customer services skills.

I have very happy experience with Georgla, She always on time, have a lot of patience, very professional, She is one of the best agent so far

Georgia was facilitating, informative and welcoming. It was lovely to work with her.

Laura did a great job showing us around, she was very helpful when issues arose with a viewing when tenants of one flat were not cooperative. I have put in an offer for the place, and the whole Chancellors team have been great. First time buyer can be nerve-wracking, but Laura made sure we knew what was needed at every step.

Thank you, Abbi, for your timely and helpful assistance during the renewal of my tenancy agreement.

As a landlady, *the* most important thing is a safe pair of hands with your lettings agent - that you trust them to find a good solid tenant, that will not only bring you the right rental, but above all will look after your property like their own home. Jarek goes above and beyond that: he is communicative, empathetic to needs, very thorough, and incredibly reassuring. All of these aspects, together with his professionalism, means he secures exactly the right type of tenant. I couldn't have asked for more. Chancellors are very lucky to have him heading their Lettings team in Hampstead. Many thanks Jarek!

I recently bought a flat with Chancellors, and was dealing with Rachel Ryba, who I thought was excellent! She was very friendly and helpful, and always quick to get back to me with any queries I had. I would recommend her, and Chancellors.

Justin Shulman, Sales manager of the Hampstead Branch, looked after our flat sale. Justin is a perfect example of an excellent estate agent: knowledgeable, sensible, caring and efficient.
The head office support from Chancellor's was poor and the staff are more intent on selling legal services that aiding our sale. I had to ask them not to contact me again.
The five stars are awarded as a result of Justin's excellent customer focused service which more than made up for the time waster calls from head office.

Had an appointment with Rachel to view a flat that I am buying. She turned up 20 min later. Didn't have my contact details and with the wrong set of keys.

No senior colleagues answered their phone....

Perhaps time to review your business.

Recently purchased a flat from the Hampstead office. Was assisted by Rachel and Justin who were a delight to deal with. They were so helpful and great during the whole process. Would highly recommend to anyone

We recently relocated from oversea to London. John Oreilly is super helpful throughout our rental search and settlement. He demonstrated terrific ownership, care for customer and professional expertise.

As soon as we expressed interest to proceed with an offer for the unit (with multiple pending offers), he managed to turn around the case super fast. We ended up being the first to get our official offer in and eventually got the unit. He provided great information on the process and tips on how to win the bidding (such as writing a short intro notes). All super helpful, especially in this competitive market and us being new to London. He was also very responsive to clear all the required documentations and requirement with us. I would give him a ton of credit for getting the current popular unit.

His service didn't stop after the offer was accepted, he did an awesome job follow through to make sure we have a smooth experience to move in, such as providing information/connection to the internet provider, finding out water/electricity provider information etc.

I highly recommend John to anyone who is searching for rental. He is the guy to work with and close the deal.

John has been fantastic from the moment we met him when viewing the property, all the way through until signed and completed on tenancy agreement. More than Helpful and easily contactable, we couldn’t have asked for a smoother move- thank you John.