Both Sagarika and Sam were miles beyond helpful with my latest rental portfolio. They were unfailingly pleasant, polite, and tuned in to my needs throughout. They went the extra distance on any snag... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Both Sagarika and Sam were miles beyond helpful with my latest rental portfolio. They were unfailingly pleasant, polite, and tuned in to my needs throughout. They went the extra distance on any snag... See more
Company replied
I'll admit my initial experience with Chancelors -Hampstead was not the most positive one. My initial agent had convinced me to accept an offer from a buyer that was - to put it mildly - a chancer. Ov... See more
Abby is kind and soft spoken which is unusual and welcome trait for a lettings agent. Abby helped us find suitable rental homes, being available at the last minute and willing to show a variety of dif... See more
Company replied
I was selling my flat in Hampstead and, luckily, I contacted Mr Ian Newton from Chancellors over phone. I was convinced to list my flat with them for sale. I also shopped around at a few other estate... See more
Company replied
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
Written by the company
55 Heath Street, NW3 6UG, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The service was top rated.
The sell took time as the property had challenges as it was probate property. The Manager Oliver Lewis and his team were excellent and were always giving us an update. Oliver took personal care to ensure that his team spoke to the lawyers from time to time to ensure the sell was on track. Extremely happy with the service and personal care. Would highly recommend Chancellors Hampstead

Reply from Chancellors - Hampstead
Great estate agent on rentals. Looks after the landlord and the tenants extremely well. Thank you.
Really helpful, I dealt with Kudret who went above and beyond in trying to help me find the ideal place to rent. I'll definitely be going back to them to help me with my next place too.
Oliver in Sales at Chancellors was a true professional. He valued our business and he was very flexible to accommodate our needs. He meticulously followed-up matters - something very useful for busy professionals like my wife and I. He has made efforts to ease us through the admin and I would definitely recommend his services!
Andrew was extremely helpful and polite. He had a true understanding in what we were looking for.
Well done Andrew for such a professional service.
I’ll definitely be back
Kudret Civan is an excellent and cordial professional. I felt very comfortable with him along all this process.
Serious, professional and reliable estate agency. We had the pleasure to work with the letting negotiator called Kudret who was very kind and helpful during the whole process of renting a flat. Definitely recommended!
Andy was absolutely fantastic in supporting me in the process of finding the right property. Always attentive and with truly listening to my concerns.
I would highly recommend him to anyone in search for the perfect property!
From the very beginning Andrew Bruce was very supportive.
He is an excellent negotiator: thanks to his efforts both sides (the tenant and the landlord) were totally satisfied with the deal.
For me (as an overseas landlord) his technical support was extremely valuable. Without that support I could never meet the tenant's requirements and the deal would never been signed.
I also found him most informative. It was important to have full and timely information during the whole process of finding the tenant.
Andrew Bruce was very helpful, tactful and dedicated. Appreciated his service!
Dynamic operator with a very good fast response to communications. At times could appear too driven to reach the goal to nurture the human side. Proactive in instigating changes to contract. Overall good results in securing a tenancy.
I found the Team at Hampstead very knowledgeable and efficient.
Quick to respond with advice and able to negotiate with the best interests of their client in mind.
Rebecca Delman handled the sale with confidence and good humour over the last 7 months.
Thank you all.
A huge thank you to Simla at Chancellors. As a relocation agent I am used to deal with many agents and Simla has been great. Very good advisor and negociator, she did her very best to make that deal happen. A big thank you again.
Kudret has been nothing short of absolutely wonderful. He has been of great help, fast responding and extremely helpful to my search and process. That's the first time an agent has been so helpful. I highly recommend him to anyone looking for a property.
Andrew Bruce was quite helpful in my search for accommodation.
Great service. These guys went above and beyond to ensure the sale was a success. Thank you!
Rebecca and the team were excellent in qualifying and recommending the successful buyers, and oversaw a challenging sales process in a professional manner.
Rebecca always communicated updates without prompt, and handled a demanding seller with great patience!
They leased us a property without telling us that it didn't have broadband or telephone connectivity. When we complained, they washed their hands of us and refused to help. They even had the cheek to pressure us into giving a five star review on Trustpilot. Estate agents will be estate agents.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.