Chancellors - Headington Reviews 

832
TrustScore 4.5 out of 5

4.5

107 London Road, OX3 9HZ Oxford, GB


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Rated 5 out of 5 stars

All thanks to Mandy Gibson for her timely, professional, and outstanding support I received regarding my faulty washing, which I had been chasing for over a month. Mandy's intervention was magica... See more

Company replied

Rated 5 out of 5 stars

I expected a big agency in Oxfordshire to be hard to reach, but Chancellors Headington were the opposite - super easy to communicate with.Even when things went quiet on the paperwork side, they alway... See more

Company replied

Rated 5 out of 5 stars

Ibrar was fantastic throughout the entire process of helping me find an apartment. He was professional, responsive, and always willing to help with any questions I had. He made everything smooth and s... See more

Company replied

Rated 5 out of 5 stars

We appreciate the support we received in leasing our new property. Jude Boag-Matthews and Danielle Archer's initial support in enabling us to view a good range of properties and to finalise the lease... See more

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Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 107 London Road, OX3 9HZ, Oxford, United Kingdom

  • 01865 763464

4.5

Excellent

TrustScore 4.5 out of 5

832 reviews

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4.5

All reviews

(832)

1,566 reviews in the last 12 months

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Rated 5 out of 5 stars

Responsiveness and communication

Thank you to Ciara for organising several appointments with a tenant to arrange different repairs and works, all of which seemed to need to happen at once. All done without fuss and solid communication.

November 3, 2023
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Reply from Chancellors - Headington

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 1 out of 5 stars

Read agreements well

Read agreements well. You can be trapped.

October 17, 2023
Unprompted review
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Reply from Chancellors - Headington

Thank you for bringing this to our attention, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you

Rated 5 out of 5 stars
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Reply from Chancellors - Headington

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 4 out of 5 stars

We had a great experience from teh…

We had a great experience from teh chancellors. They were reaching us back after most of the enquiry we did. Especially we are satisfied with the staff member Josephine for her support throught out.

October 3, 2023
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Reply from Chancellors - Headington

Thank you for leaving us this great review Josmy, It would mean a lot to the Headington team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

Help for a family with pets

We were more challenging than other clients because we wanted to bring our pets over from Australia. Other real estate agents offered us no options, but Josephine and her colleagues actively identified appropriate properties and got us housed.

October 3, 2023
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Reply from Chancellors - Headington

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Outstanding support through a stressful house hunt!

Myself and other tenant worked with Freya from Chancellors Headington to find a house to rent. She went above and beyond to help us secure the perfect home! Freya was extremely helpful in showing us several houses, sorting through our offers and facilitating communication with the landlord. She worked around the clock, oftentimes after hours, to help us find somewhere. In this rental market, having the right agent to work alongside makes a massive difference, and Freya made this extremely stressful experience much easier to go through.

Very happy with the experience and grateful to have had Freya help us through the process!

September 16, 2023
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Reply from Chancellors - Headington

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Johnathan was very prompt at finding…

Johnathan was very prompt at finding the best tenants, very accurately described their backgrounds and filled me in with confidence

September 17, 2023
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Reply from Chancellors - Headington

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Mohammad Shahzamani

I was in touch with Mr. Mohammad Shahzamani, who patiently and kindly offered me a couple of flats and arranged the viewings.
He was available at all times and more importantly eager to consult me on the best options.
I do appreciate his assistance.

September 13, 2023
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Reply from Chancellors - Headington

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Excellent customer service

The workers were on their toes. Really willing to help and provide all necessary information.
A big thanks to Freya who sealed the deal.

August 29, 2023
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Reply from Chancellors - Headington

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

I thank her because she helped me get…

I thank her because she helped me get the property as soon as possible, facilitated the procedures for me, and treated me in a respectful and befitting manner.

August 22, 2023
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Reply from Chancellors - Headington

Thank you for this great review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

They made every effort to accommodate…

They made every effort to accommodate my needs and requirement in finding the correct buyer for my property.

August 9, 2023
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Reply from Chancellors - Headington

Thank you for leaving us this great review Frank, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Freya has been very helpful and…

Freya has been very helpful and supportive throughout our rental application process, thanks.

August 7, 2023
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Reply from Chancellors - Headington

Thank you for leaving us this great review Rosie, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Management of my property

I am very pleased with how Ms Deacon deals with anything concerning the management of my property. She answers my emails promptly and always tries to solve any issues (if there are any) efficiently.
All in all I am very pleased with Chancellors.

August 6, 2023
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Reply from Chancellors - Headington

Thank you for leaving us this great review Maria, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Patient and helpful

Very patient, provided useful advice and processing application efficiently

July 26, 2023
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Reply from Chancellors - Headington

Thank you for leaving us this great review Mr Huang, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Very fast in representing my application to landlord

This agent represented my application to landlord very fast, and the landlord accepted my application immediately, I really like the high efficiency. It would be even nicer, if the rest process could be faster. I am still waiting for the next step after I paid the one week holding deposit 3 days ago. I am getting worried if I can move in in time.

July 25, 2023
Rated 5 out of 5 stars

Francesca Deacon

Francesca Deacon who works for Oxfordshire Property Management team has been very helpful. As have the other staff who are assisting with the rental of my house. Very quick to respond to e-mails, thorough, polite and good to work with.

July 24, 2023
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Reply from Chancellors - Headington

Thank you for leaving us this great review Ms Barrow, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars
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Reply from Chancellors - Headington

Thank you for leaving us this great review Mr Bousmaha, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

It is really good experience to let…

It is really good experience to let through Chancellors and their support staff especially Francesca Deacon was amazing in her role to provide timely replies and sorting out all our letting/tenants queries.

July 24, 2023
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Reply from Chancellors - Headington

Thank you for leaving us this great review Mr Rupinder Sharma, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Happy Tenant

Shannon Townley-Taylor MARLA is my property manager and she’s so helpful and supportive. She deals with all my queries promptly and in a professional manner.

July 18, 2023
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Reply from Chancellors - Headington

Thank you for leaving us this great review Gloria, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Rebecca Thyer PM

We cannot recommend our property manager Rebecca Thyer enough! We had
a few teething issues with the property as it was new to their rental role, so Rebecca did not have the easiest job. But, in every instance, she exceeded our expectations. Thanks again Rebecca.

July 20, 2023
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Reply from Chancellors - Headington

Thank you for leaving us this great review Miss Tatyana, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

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