Chancellors - Lightwater Reviews 

261
TrustScore 4.5 out of 5

4.5

76 Guildford Road, GU18 5ST Lightwater, GB


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Rated 5 out of 5 stars

Chancellors estate agents are so much more professional compared to the other ones I’ve dealt with recently. They make it easy for you, especially as a first time buyer. They are polite, friendly and... See more

Company replied

Rated 4 out of 5 stars

Kashan was very helpful always giving us time and keeping us informed of new properties to view. During any viewings his input was greatly appreciated. Even though we did not purchase through Chanc... See more

Company replied

Rated 5 out of 5 stars

So far the experience has been great, buying a house was always going to be a stressful experience. Luckily we had Ned from the Lightwater office show us the property. Ned explained the house and had... See more

Company replied

Rated 4 out of 5 stars

Michelle was very responsive and helpful in the buying process. Also went out of her way to provide a viewing when another member of the team had not booked it correctly in the system. A bit too pushy... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 76 Guildford Road, GU18 5ST, Lightwater, United Kingdom

  • 01276 473205

4.5

Excellent

TrustScore 4.5 out of 5

261 reviews

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4.5

All reviews

(261)

1,741 reviews in the last 12 months

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Rated 5 out of 5 stars

Very efficient service

Helped us with initial valuation and then marketed the property very effectively including an open house. Sold STC within 1 month and hope to complete within 3 months from date of initial listing.

June 25, 2024
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Reply from Chancellors - Lightwater

Thanks so much for sharing your experience with us.

Rated 5 out of 5 stars

Keira Clisby agent consistently…

Keira Clisby agent consistently provides exceptional service by attentively listening to customer concerns, responding with patience and resolving issues efficiently, often receiving praise from customers for their helpful and friendly demeanor."

June 28, 2024
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Reply from Chancellors - Lightwater

Thanks so much for sharing your experience with us.

Rated 5 out of 5 stars

Great Estate Agents

Friendly and helpful staff. I get weekly calls, or more if necessary, with updates about how the sale of my late mother's property is progressing.

June 25, 2024
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Reply from Chancellors - Lightwater

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Professional, reliable, responsive

Lewis was incredibly professional and knowledgeable in all aspects of our recent viewing with Chancellors. He gave plenty of information which we required and also gave us the ability to view the house in our own time and without any time pressures. It was a pleasure to deal with them.

June 8, 2024
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Reply from Chancellors - Lightwater

Thanks so much for sharing your experience with us.

Rated 5 out of 5 stars

I recently Bought a property through…

I recently Bought a property through chancellors and Matt Carter was very helpful and efficient throughout.

May 31, 2024
Unprompted review
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Reply from Chancellors - Lightwater

We're happy to hear that your property purchase was a positive experience. We appreciate your kind words and are grateful for your feedback.

Rated 5 out of 5 stars

Great customer service

I've been really impressed with the customer service at Chancellors. Holly has been fantastic to work with and she's very committed to trying to find the right properties for her clients.
Thank you for all your help

February 8, 2024
Rated 5 out of 5 stars

Smooth process

Smooth process. Quick sale!
I'd been with a few estate agents and Chancellors came along, friendly and easy to get hold of, sold the house in just a few weeks. Thank you!!

February 6, 2024
Rated 5 out of 5 stars

Kashan was very helpful during the…

Kashan was very helpful during the tour, but especially in following up and answering any questions we had. We didn’t feel rushed during the viewing and all the information we needed was provided.

January 25, 2024
Rated 5 out of 5 stars

Review

Matt has been very good in the selling process so far; he has always been on top of the process and kept us in the loop throughout. Matt has been great with communications and always been available for questions about the sale so far. We recommend using Chancellors and Matt.

January 23, 2024
Rated 5 out of 5 stars

Big thanks to the Lightwater team

We bought our house through Chancellor. Big thanks to Matt Carter for helping us secure our wonderful property. I would also like to say a special thanks to the Progression Team, and in particular Briar Jones, who worked tirelessly toward the end of the purchase to make everything happen in time for Christmas.

December 1, 2023
Unprompted review
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Reply from Chancellors - Lightwater

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Well done Kashan

Kashan was extremely enthusiastic and was very helpful throughout the whole negotiation process.

November 28, 2023
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Reply from Chancellors - Lightwater

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Rated 5 out of 5 stars

I received great service from Matt and Kashan. They were always available and continually reassuring through the process…

I received great service from the staff at Lightwater Chancellors through the process of selling my house. They were continually reassuring particularly when things got tricky. I was always able to contact them on the phone and they gave sound advice and support - many thanks to the team - I am now settling into my forever home - it is really lovely !

November 3, 2023
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Reply from Chancellors - Lightwater

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Kashan has been great and so have the…

Kashan has been great and so have the rest of the team. Thank you!

October 31, 2023
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Reply from Chancellors - Lightwater

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Rated 5 out of 5 stars

Punctual and professional

Kashan was very professional and was able to answer all of the questions.

October 28, 2023
Chancellors - Lightwater logo

Reply from Chancellors - Lightwater

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

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