Chancellors - Newbury Reviews 

1,058
TrustScore 4.5 out of 5

4.6

46 Northbrook Street, RG14 1DT Newbury, GB


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Rated 5 out of 5 stars

The most cooperative and kind staff I've ever come across any real estate agency. Corresponding with them was always smooth and easy. Our property manager Betsy P. was very approachable and friendly... See more

Company replied

Rated 5 out of 5 stars

BROOKE was the main reason we chose the property on 21 charmwood close , she demonstrated that she knows the area well, the local interests and her professionalism, mannerism and caring attitud... See more

Rated 5 out of 5 stars

I’ve been contacted prior my appointment to confirm the timings and also was informed about the best place to park the car. On the day we were greeted by Erin and have been shown around the flat even... See more

Company replied

Rated 5 out of 5 stars

Swift response and action from Libby Giles this week, has ensured that the heating was back up and running timeously for our tenants and with a permanent solution with a contractor scheduled in soon.... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 46 Northbrook Street, RG14 1DT, Newbury, United Kingdom

  • 01635 46666

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,058)

1,573 reviews in the last 12 months

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Rated 5 out of 5 stars

It was a great experience doing the…

It was a great experience doing the viewing today with Chancellors. The agent was very friendly, patient, and helpful, showing us around and answering all the questions we had. Hope we can get this property ASAP.

April 29, 2024
Rated 5 out of 5 stars

A huge help finding my first flat!

Chancellors were a huge help in the process of looking for my first flat. I had started a new job in the area and found the prospect of moving incredibly intimidating at first, but I was shown around a few locations and was very quickly able to make a decision and put the paperwork through on a place I loved. Great communication and very friendly!

April 12, 2024
Rated 5 out of 5 stars

10/10

Vassna was very warm, welcoming and bubbly whilst maintaining a good level of professionalism, Vassna was extremely helpful and informative throughout the viewing, thank you.

April 11, 2024
Rated 5 out of 5 stars

Warm and welcoming experience

Vassna was warm and welcoming. She took the time to show us around the entire property, gave us some really valuable information and answered our questions confidently. We had a really lovely experience with Vassna today and want to personally thank her for being so kind.

March 26, 2024
Rated 5 out of 5 stars

Good experience

Vassna was very friendly and yet very professional.
She made my viewing a good and memorable one and even offered suggestions.

March 25, 2024
Rated 5 out of 5 stars

Brooke is amazing

Brooke is amazing, she really took the time to get to know us and understand what we wanted! I was quite enthusiastic and reached out to her often to ask for updates but she was always calm and understanding and never made anything seem like an issue

March 21, 2024
Rated 5 out of 5 stars

I have met Brooke on a few occasions…

I have met Brooke on a few occasions whilst in the process of viewing few properties. Her client centred approach and personal approach has been great. Brooke has been very professional and followed up promptly any requests and kept the communication going between parties effectively. Thank you Brooke you’re very good at what you’re doing!

March 20, 2024
Rated 5 out of 5 stars

Chancellors Newbury have been excellent!

Chancellors Newbury have been excellent in helping me get my new apartment tenancy sorted.
Brooke has been extremely helpful, from the first phone call to completing the contracts, she has been proactive in keeping me updated on the progress and getting everything sorted ahead of my move in date. Her friendly demeanor made it a pleasure to deal with her and made the whole process a lot easier!
Lilli from the progression team was great at following up all the documents to make sure everything went through on time for move in date.

March 7, 2024

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