The most cooperative and kind staff I've ever come across any real estate agency. Corresponding with them was always smooth and easy. Our property manager Betsy P. was very approachable and friendly... See more
Company replied
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The most cooperative and kind staff I've ever come across any real estate agency. Corresponding with them was always smooth and easy. Our property manager Betsy P. was very approachable and friendly... See more
Company replied
BROOKE was the main reason we chose the property on 21 charmwood close , she demonstrated that she knows the area well, the local interests and her professionalism, mannerism and caring attitud... See more
I’ve been contacted prior my appointment to confirm the timings and also was informed about the best place to park the car. On the day we were greeted by Erin and have been shown around the flat even... See more
Company replied
Swift response and action from Libby Giles this week, has ensured that the heating was back up and running timeously for our tenants and with a permanent solution with a contractor scheduled in soon.... See more
Company replied
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
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46 Northbrook Street, RG14 1DT, Newbury, United Kingdom
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Vassna was very friendly and helpful when she showed us around the property. She was very knowledgeable about the property market and the area.
Working with Brooke from Chancellors made moving our team to the area a painless experience. She was able to find suitable properties for us, quickly arrange viewings and was very efficient in the follow up with offer placed, accepted and referencing work started all on the same day. Thanks a lot Brooke :)
The Chancellors representatives in Newbury were very kind, helpful, and patient with clients who don't have much experience renting properties
We viewed a property on Saturday and Vassna from Chancellors was punctual and informative. This made for a good viewing and put our thoughts on the property into prospective. Thank you
I am currently looking for a property to rent with my 26 year old child.
Chancellors are always polite, helpful and happy to answer any questions I may have. They have also been really good at notifying me when new properties I might be interested in come on the market. I am very happy with the service they have been providing!
Erin was absolutely amazing! Answered every enquiry in a timely and detailed manner about the property. There is nothing I would change about my experience with Jamie and chancellors.
Staff have been extremely efficient, kept me up to date with new properties and even though I turned up a little bit late were still polite and helpful.
Thanks Vassna.
I was misled and discriminated against by this agent. The laws regulating estate agents needs urgent reform to prevent these kind of practices.

Reply from Chancellors - Newbury
Vassna was very warm and receptive though I haven’t gotten my desired home. Still hoping for better options
Really friendly and welcoming, great for answering questions
For what a difficult viewing due to the current tenants Vassna was awesome and provided full details and what can be expected when the current tenants vacate.
Vassna was extremely helpful and knowledgeable of the area, gave me great insights of being a potential tenant but also what works best for the landlord. Would definitely recommend Vassna as an agent.
Vassna gave an excellent and really informative tour in and around the property. I wish her the best for the future in her current and future roles. Exceptional character. Thank you for your time.
I would like to appreciate the kindness effectiveness and punctuality
Had a Veiwing with Abbey from Chancellors who brough round a client. I hsve delt with Abbey most of the time with my viewing and over the phone , I find Abbey a very polite and well smart . Never late slways on the dot with the time slot . I picked Chancellors as i have delt with them befor and they keep you updated all the time .just like to say if all the front line staff are like Abbey then they cant go wrong , ⭐️⭐️⭐️⭐️⭐️ all the way
Vassna was very knowledgeable and knew the local market well . The only negative as she was 15 minutes late for the viewings
They called for a reminder but failed to send the postcode on SMS or email. And when I finally got there the agent had left.

Reply from Chancellors - Newbury
BROOKE was the main reason we chose the property on 21 charmwood close , she demonstrated that she knows the area well, the local interests and her professionalism, mannerism and caring attitude really sold the property for us. Otherwise we would have taken the other bigger 4 beds house on Kings Road opposite sainsbury.
Brooke you are an asset to your company and I am pleased that we have met you. You definitely took out the stress of helping us find a temporary place to live while we buy our new house.
Thanks again.
Tara
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