Chancellors - Newbury Reviews 

1,058
TrustScore 4.5 out of 5

4.6

46 Northbrook Street, RG14 1DT Newbury, GB


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Rated 5 out of 5 stars

The most cooperative and kind staff I've ever come across any real estate agency. Corresponding with them was always smooth and easy. Our property manager Betsy P. was very approachable and friendly... See more

Company replied

Rated 5 out of 5 stars

BROOKE was the main reason we chose the property on 21 charmwood close , she demonstrated that she knows the area well, the local interests and her professionalism, mannerism and caring attitud... See more

Rated 5 out of 5 stars

I’ve been contacted prior my appointment to confirm the timings and also was informed about the best place to park the car. On the day we were greeted by Erin and have been shown around the flat even... See more

Company replied

Rated 5 out of 5 stars

Swift response and action from Libby Giles this week, has ensured that the heating was back up and running timeously for our tenants and with a permanent solution with a contractor scheduled in soon.... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 46 Northbrook Street, RG14 1DT, Newbury, United Kingdom

  • 01635 46666

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,058)

1,573 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great team and nice efficient rental experience!

Working with Brooke from Chancellors made moving our team to the area a painless experience. She was able to find suitable properties for us, quickly arrange viewings and was very efficient in the follow up with offer placed, accepted and referencing work started all on the same day. Thanks a lot Brooke :)

June 3, 2024
Rated 4 out of 5 stars

Punctual and Informative

We viewed a property on Saturday and Vassna from Chancellors was punctual and informative. This made for a good viewing and put our thoughts on the property into prospective. Thank you

June 1, 2024
Rated 5 out of 5 stars

I am currently looking for a property…

I am currently looking for a property to rent with my 26 year old child.
Chancellors are always polite, helpful and happy to answer any questions I may have. They have also been really good at notifying me when new properties I might be interested in come on the market. I am very happy with the service they have been providing!

May 28, 2024
Rated 5 out of 5 stars

Erin was absolutely amazing

Erin was absolutely amazing! Answered every enquiry in a timely and detailed manner about the property. There is nothing I would change about my experience with Jamie and chancellors.

May 25, 2024
Rated 1 out of 5 stars

Deceptive and discriminatory.

I was misled and discriminated against by this agent. The laws regulating estate agents needs urgent reform to prevent these kind of practices.

May 21, 2024
Unprompted review
Chancellors - Newbury logo

Reply from Chancellors - Newbury

Hello Daniel, we are sorry to read of your review and have notified the relevant department about your message - they will look into this for you. If you have any further information, please email directors@chancellors.co.uk.
Many thanks

Rated 5 out of 5 stars

Excellent service

For what a difficult viewing due to the current tenants Vassna was awesome and provided full details and what can be expected when the current tenants vacate.

May 10, 2024
Rated 5 out of 5 stars

Vassna was great

Vassna was extremely helpful and knowledgeable of the area, gave me great insights of being a potential tenant but also what works best for the landlord. Would definitely recommend Vassna as an agent.

May 10, 2024
Rated 5 out of 5 stars

My experience With Chancellors

Had a Veiwing with Abbey from Chancellors who brough round a client. I hsve delt with Abbey most of the time with my viewing and over the phone , I find Abbey a very polite and well smart . Never late slways on the dot with the time slot . I picked Chancellors as i have delt with them befor and they keep you updated all the time .just like to say if all the front line staff are like Abbey then they cant go wrong , ⭐️⭐️⭐️⭐️⭐️ all the way

May 3, 2024
Unprompted review
Rated 1 out of 5 stars

They called for a reminder but failed…

They called for a reminder but failed to send the postcode on SMS or email. And when I finally got there the agent had left.

April 30, 2024
Chancellors - Newbury logo

Reply from Chancellors - Newbury

Thank you for reaching out to us, we are sorry to hear of your current frustration. To enable us to look into the matter and try to resolve these frustrations for you please send an email to directors@chancellors.co.uk. Thank you.

Rated 5 out of 5 stars

BROOKE was the main reason we chose …

BROOKE was the main reason we chose the property on 21 charmwood close , she demonstrated that she knows the area well, the local interests and her professionalism, mannerism and caring attitude really sold the property for us. Otherwise we would have taken the other bigger 4 beds house on Kings Road opposite sainsbury.

Brooke you are an asset to your company and I am pleased that we have met you. You definitely took out the stress of helping us find a temporary place to live while we buy our new house.

Thanks again.

Tara

April 27, 2024

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