The most cooperative and kind staff I've ever come across any real estate agency. Corresponding with them was always smooth and easy. Our property manager Betsy P. was very approachable and friendly... See more
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See what reviewers are saying
BROOKE was the main reason we chose the property on 21 charmwood close , she demonstrated that she knows the area well, the local interests and her professionalism, mannerism and caring attitud... See more
I’ve been contacted prior my appointment to confirm the timings and also was informed about the best place to park the car. On the day we were greeted by Erin and have been shown around the flat even... See more
Company replied
Swift response and action from Libby Giles this week, has ensured that the heating was back up and running timeously for our tenants and with a permanent solution with a contractor scheduled in soon.... See more
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Company details
Written by the company
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
Chancellors
Written by the company
- About Us
- One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
- What We Do
- Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
- Our Service to You
- Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment
Contact info
46 Northbrook Street, RG14 1DT, Newbury, United Kingdom
- 01635 46666
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Listening and understanding
Vassna really listens and try to understand your needs and requirements.
January 7, 2025
Reply from Chancellors - Newbury
Thank you Marinda for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Reply from Chancellors - Newbury
Thank you Mr for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Friendly and helpful visit
Friendly and helpful visit. Vassna was very helpful and prone to help through understanding our requirements.
December 14, 2024
Reply from Chancellors - Newbury
Thank you for leaving us this great review Andi, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
The company is doing well in returning…
The company is doing well in returning missed calls and providing feedback on time
December 4, 2024
Reply from Chancellors - Newbury
Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
An excellent meeting 😊
I greatly appreciated our conversations and am counting on you.
December 3, 2024
Reply from Chancellors - Newbury
Thank you Max for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
I met with lettings and sales and both…
I met with lettings and sales and both teams have been extremely helpful!
November 26, 2024
Reply from Chancellors - Newbury
Thank you Corinne for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Flat 10 Grange Court
Erin made sure I was attending my appointment by ringing every day. She was polite and courteous. My only gripe would be we were left outside the property wondering where she was when she was inside. Also, the photos were older and the property was less well maintained than they showed.
November 23, 2024
Reply from Chancellors - Newbury
We appreciate you taking the time to share your feedback. We're glad you found Erin to be helpful and attentive. We understand your disappointment regarding the property's condition and the discrepancy between the photos and the actual state of the property. We strive to ensure our listings accurately reflect the properties, and we will review this feedback to improve our processes.
Vassna at chancellors Newbury has been…
Vassna at chancellors Newbury has been outstanding helping us to find a new place.
She sent us lots of houses to choose from.
This lady needs to be given an award.
Thanks so much Vassna.
November 22, 2024
Reply from Chancellors - Newbury
We are so happy to hear about your positive experience with Vassna. Her dedication to helping you find a new place is truly appreciated. We will be sure to pass along your kind words to her.
Reply from Chancellors - Newbury
Thank you Alan for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
This company is helpful and efficient.
November 13, 2024
Reply from Chancellors - Newbury
Thank you so much for your kind words, Elaine! We're thrilled to hear that you found our team helpful and efficient. Your satisfaction is our top priority, and we look forward to assisting you again in the future!
Viewing
I’ve been contacted prior my appointment to confirm the timings and also was informed about the best place to park the car. On the day we were greeted by Erin and have been shown around the flat even though we’ve showed up slightly earlier. Erin took us around the property and explained the conditions of the tenancy and the process of applying for it. We felt very welcomed and well informed, and didn’t feel rushed, which often happens especially if another person has arrived. Thank you!
November 13, 2024
Reply from Chancellors - Newbury
Hi Kasia, We're so glad to hear you had a positive experience! We strive to make our customers feel welcome and informed, and it's wonderful to know that Erin was able to provide you with such a great experience.
Great!
Simple and polite, very informative and transparent about the property. Helpful with paperwork
November 12, 2024
Reply from Chancellors - Newbury
Thank you for leaving us this great review Miss, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
CHANCELLORS AND VASSNA WILLCOCK
WE HAVE FOUND CHANCELLORS TO BE A COMPANY OF POSITIVE ACTIONS, WITH POSITIVE COMMUNICATION. THE LADY WE HAVE DEALT WITH "VASSNA WILLCOCK" HAS BEEN QUICK AND EFFICIENT TO DEAL WITH MY QUESTIONS AND OFFER SOLUTIONS TO ANY PROBLEM.
WE HOPE TO CONTINUE WITH THIS RELATIONSHIP GOING FORWARD.
November 7, 2024
Reply from Chancellors - Newbury
Hi Martin, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
Very informative
Vassna was very friendly and had informative knowledge on the property. She also provided excellent advice/knowledge on the rental market currently.
November 2, 2024
Reply from Chancellors - Newbury
Hi Miss, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
Reply from Chancellors - Newbury
Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
Followed up and ensured viewing the…
Followed up and ensured viewing the property happened
October 30, 2024
Reply from Chancellors - Newbury
Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
Reply from Chancellors - Newbury
Thank you Mr for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Reply from Chancellors - Newbury
Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
Erin was knowledgeable about the area…
Erin was knowledgeable about the area and found many properties for me to view.
October 29, 2024
Reply from Chancellors - Newbury
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Very professional service.
Very professional service.
Clear explanation on what is included and not.
October 24, 2024
Reply from Chancellors - Newbury
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
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