Chancellors - Newbury Reviews 

My experience with Chancellors has been great and informative. Brooke has been helping with my renting search so far and has been super. Really great experience overall and thank you to Brooke and the team for answering all my questions and queries!

Brooke was very helpful, informative and caring - she went out of her way to secure us a viewing and I would definitely recommend Chancellors and especially Brooke.

Brooke Shepherd MARLA from Chancellors is brilliant. She is calling me everyday and updating regarding new flat availability etc. So far Marla is the best from any agency I am dealing with. Thank you Marla!!!

I have been looking for a property for a little while and I can’t complain with the service I have received. I am quite particular regarding my requirements however, Vassna has always accommodated them and is continuing to provide a great service. I would definitely recommend their services!

Great service, highly recommend!

I have let my property with Chancellors for over 10 years now and every time it needs to go on the market their customer service is excellent. They make the process easy, take initiative and their communication throughout is second to none.

On the most recent let, Betsy at Chancellors (Newbury) was extremely diligent when managing the exit of a tenant that had left the property in a very poor condition... It was impressive that Betsy managed to secure the maximum deposit allocation to go towards the damage incurred. She was very professional, efficient and should be commended for doing a brilliant job. Thanks!

Really Helpfull and easy to contact

Libby responded to my query quickly and was very helpful, thank you Libby!

Excellent response by Olivia Bradberry who is part of the property management team, super quick and addressed my questions within minutes

Great customer service, always a phone call away and quick to reply on emails with any additional information need.

Swift response and action from Libby Giles this week, has ensured that the heating was back up and running timeously for our tenants and with a permanent solution with a contractor scheduled in soon. Over the past 6 years I have always been impressed by the friendly but professional service from all of the Chancellors team. Peace of mind is worth gold.

Libby Chancellors has been managing my property for the last two years. I like the way we communicate and resolve any issues raised by myself or the by the tenants. Libby is very professional and always reply prompt to my emails. I feel this is very important as I am not in UK so I have this confidence that my flat is in good hands. Thank you Libby for all your support.

Brooke has been nothing short of amazing!
Has kept me up to date every step of the way and made the whole experience very easy.

We recently worked with Vassna Willcock at Chancellors estate agency, and the experience was fantastic from start to finish. She was professional, knowledgeable, and always available to answer any questions we had. Her expertise and attention to detail made the whole process smooth and stress-free.

From the initial viewing, she kept us informed every step of the way. Her communication was excellent, and she truly went above and beyond to ensure everything was handled efficiently

After starting a search for a property to relocate to Newbury I hadn't had a great experience with other agents until I came across Chancellors...hoorah!! Abbey has been fantastic, very understanding and empathetic of my circumstances & has made finding a property a pleasure. My worries of relocating have been eased and with the help of Abbey I have secured my new home.

We are planning to move to Newbury in a few months and had the pleasure of viewing a property for rent about a 15min walk from the rail station. The representative arrived early, which is always a good sign. She was able to take us through the property, show us the main selling points and point out what to expect from living in the area, as well as what was nearby for recreational purposes. Polite and detailed in her responses to our questions and she thoroughly engaged with us throughout the experience. Though the property was not what my wife and I were looking for, we have booked more bookings which will come to the market soon, which Vassna made us aware of. Vassna Willcock is a gem and should be seen as a great representation of the business. I trusted her and would be more than happy to rent from Chancellors, knowing that she was around.

Olivia represents chancellors to a very high degree consulate professional

Great Service, knowledgeable and supportive

Friendly, trustworthy and professional staff, both on the phone and in person. Vassna was very helpful and informative and gave me plenty of time to look around the property. I'd certainly recommend.

I had great and wonderful experience with the staff I met in the course of getting accommodation. The manner and approach were greatly appreciated.