Chancellors - Northwood Reviews 

214
TrustScore 5 out of 5

4.9

26 Green Lane, HA6 2QB Northwood, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Jordan from Chancellors has been great. He managed to find us a new tenant for our property just before Christmas which is a tricky time to let. He has been very efficient and kept us updated at each... See more

Company replied

Rated 4 out of 5 stars

Very friendly and helpful agents. However, the Lettings Hub service is flawed, difficult to use, and totally without any customer service. It took 4 days for us to get a proper invite, and another 7 d... See more

Company replied

Rated 5 out of 5 stars

Jack Backhouse at chancellors Northwood what a great guy! He went above and beyond to sell my house He is friendly polite curtious and very approachable. We had a very good agent client relations... See more

Rated 5 out of 5 stars

1-Extremely helpful 2- Straight to the point 3- very patient with my usual zillion questions 4- Mr Jordan Holmes is very approachable person and has the capacity of listening/ solving problems... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 26 Green Lane, HA6 2QB, Northwood, United Kingdom

  • 01923 820522

4.9

Excellent

TrustScore 5 out of 5

214 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(214)

1,573 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from Hannah Boyle at Northwood office

Hannah Boyle at the Northwood (Middlesex) office found tenants for my 3 bed terraced house. Hannah provided excellent service in sourcing the right tenants for the property and keeping me informed all the way through the process. I alway felt that she was working for me and always had my best interest at heart.

November 15, 2021
Rated 5 out of 5 stars

I would rate the services from this agency to be 5 star

I would rate the services from this agency to be 5 star - as everyone is very attentive and ell receiving to know the requirements.
We were attended, noted and serviced by Richard Wood. He is extremely well receiving and give detailed and undivided attention to your requirements.
He scheduled and showed us some properties which were very befitting to our requirements. Thank you very much.
Saish Shete & Ashwini Deshmukh

November 11, 2021
Rated 5 out of 5 stars

Hannah

Hannah, has been a delight to work with. She understood our requirements and delivered what was needed.

Thank you

October 25, 2021
Rated 5 out of 5 stars

Good Job HANNAH !!

Hannah is very thoughtful and puts customers first. I am happy to be associated with her . She has the ability to meet people’s needs.
She goes an extra mile to make this process convenient for her clients))

October 22, 2021
Rated 5 out of 5 stars

Excellent service

Thank you for the excellent service I received from Chancellor’s Northwood, especially Jack who went above and beyond to complete my sale.
Would definitely recommend to anyone and ask for Jack to be your agent.

September 30, 2021
Unprompted review
Rated 5 out of 5 stars

Jack was amazing throughout the…

Jack was amazing throughout the process. He was proactive, helpful and responsive at all times. We are so grateful!
If you are planning to buy/sell a house, we'd recommend Jack without a doubt!

July 31, 2021
Chancellors - Northwood logo

Reply from Chancellors - Northwood

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 4 out of 5 stars

Jack was amazing and helped out…

Jack was amazing and helped out thougtout the process, always had my best interests in mind.

July 26, 2021
Chancellors - Northwood logo

Reply from Chancellors - Northwood

Thank you for leaving us this great review Fabio, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Upon arrival of our viewing we were met…

Upon arrival of our viewing we were met by Mitchell & Neil. Both very friendly and informative. Answered all questions I had (can be quite fussy). Didn't rush us out of the property we were viewing. Promised to get in contact first thing!! Which they did :)

And got us approved for the property too!! Excellent pair of boys, friendly, warm and really inviting.

July 16, 2021
Chancellors - Northwood logo

Reply from Chancellors - Northwood

Thank you Mr Williams for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Great service!

June 25, 2021
Chancellors - Northwood logo

Reply from Chancellors - Northwood

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Mitchell @ chancellors

Excellent, professional estate agent..would recommend. Great service and follow up

June 10, 2021
Chancellors - Northwood logo

Reply from Chancellors - Northwood

Thank you for leaving us this great review Jaishel, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Over the years we have spoken to many …

Over the years we have spoken to many estate agents so have experience of buying and selling houses. We found that Tommy treated us with respect and honesty. He was genuinely interested in giving us helpful and professional advise and had detailed knowledge and information about our area and took time to understand and explain to us how we could achieve best outcomes. He is a very likeable man with excellent communication skills. We don’t usually write reviews but felt he was deserving of one. Thank you Tommy.

June 7, 2021
Chancellors - Northwood logo

Reply from Chancellors - Northwood

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Thank you so much for all your help!

Thank you so much for all your help!
So grateful for all the hard work you've both done to sell my property,
Excellent service thanks again Sincerely
Anne Smith

June 6, 2021
Chancellors - Northwood logo

Reply from Chancellors - Northwood

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Excellent valuation on house

Excellent valuation on house. Very efficient, and gave sound advice on the best steps for sale. Will use again in the future.

May 21, 2021
Chancellors - Northwood logo

Reply from Chancellors - Northwood

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Unsuccessful yet very satisfied ...

On this occasion we were unsuccessful in our attempt at buying a home.
The process was well managed by Chancellors in a courteous and professional manner. Unusually, our conversations were enjoyable and focused on our needs.

Not all deals and offers will be successful, but my wife and I felt that they were acting ethically and honestly at all times. I hope to do business with them soon.

May 19, 2021
Chancellors - Northwood logo

Reply from Chancellors - Northwood

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Sometimes it’s meant to be

This was a very straightforward transaction. The staff were helpful and arranged a viewing in a few days time. Having seen the property they advised on what would secure me the acceptance of an offer. After a short delay my offer was accepted. There was a hiccup with some of the correspondence but they were related to an IT issue outside the staff’s control. Overall I’m dry satisfied with how everything was handled.

May 19, 2021
Chancellors - Northwood logo

Reply from Chancellors - Northwood

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look