Chancellors - Northwood Reviews 

214
TrustScore 5 out of 5

4.9

26 Green Lane, HA6 2QB Northwood, GB


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Rated 5 out of 5 stars

Jordan from Chancellors has been great. He managed to find us a new tenant for our property just before Christmas which is a tricky time to let. He has been very efficient and kept us updated at each... See more

Company replied

Rated 4 out of 5 stars

Very friendly and helpful agents. However, the Lettings Hub service is flawed, difficult to use, and totally without any customer service. It took 4 days for us to get a proper invite, and another 7 d... See more

Company replied

Rated 5 out of 5 stars

Jack Backhouse at chancellors Northwood what a great guy! He went above and beyond to sell my house He is friendly polite curtious and very approachable. We had a very good agent client relations... See more

Rated 5 out of 5 stars

1-Extremely helpful 2- Straight to the point 3- very patient with my usual zillion questions 4- Mr Jordan Holmes is very approachable person and has the capacity of listening/ solving problems... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 26 Green Lane, HA6 2QB, Northwood, United Kingdom

  • 01923 820522

4.9

Excellent

TrustScore 5 out of 5

214 reviews

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4.9

All reviews

(214)

1,710 reviews in the last 12 months

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Rated 5 out of 5 stars

Will Voyce - nice guy

I had been having some issues on the property I rent and Will Voyce dealt with these issues in an extremely professional manner. I found Will to be courteous, knowledgeable and having to deal with me, patient.

October 16, 2025
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Reply from Chancellors - Northwood

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

thanks team.

hi, very helpful team. thank you Amy Jones

July 22, 2025
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Reply from Chancellors - Northwood

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars
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Reply from Chancellors - Northwood

Thank you Likaa for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Another perfect lettings experience, thank you.

Zain Sheik and Marta Skotnicka provided fast, friendly and very efficient service at the Lettings Dept in Northwood whilst Danielle Archer at the Central Lettings Team also kept me up to date with the new tenancy.

Zain provided me with a spot on valuation, a new tenant in one Open Day and with the support of Marta and Danielle, I can say that we have been pleased with Chancellors for 8 years now.

May 21, 2025
Unprompted review
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Reply from Chancellors - Northwood

Thank you Pauline for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Smooth Experience with a Few Areas for Improvement

I had a good experience with Chancellors overall. They were easy to get a hold of throughout the process and always responsive.

One thing I would mention is that during the property viewing, there were other appointments scheduled at the same time, which made it feel a bit rushed. It would have been better to have dedicated time to view the property properly and ask more questions without feeling like I was overlapping with other potential tenants/buyers.

Also, when I moved in, it would have been really helpful to receive a welcome pack with some basic info—how to use the appliances, operate the heating, bin collection days, etc to make settling in a lot easier.

April 16, 2025
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Reply from Chancellors - Northwood

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

Thank you Jack Backhouse at Chancellors Northwood

Jack Backhouse and his team at Chancellors Northwood worked consistently hard to sell our property for us. They delivered a very personal service from start to completion and kept us well informed throughout the process, issuing regular updates and valuable feedback. Jack and his team offer excellent client care and are friendly and polite. Would definitely recommend them.

March 6, 2025
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Reply from Chancellors - Northwood

Thank you for your kind words and for taking the time to share your positive experience with us. We are delighted to hear that you found our team to be dedicated and helpful throughout the selling process. We strive to provide our clients with a personal and informative experience, and we are pleased that our efforts were appreciated.

Rated 5 out of 5 stars

They have been very professional in…

They have been very professional in their approach with me while I was buying my property via them especially Jack and Tanja who continuously kept me informed along the way on each step. Definitely will be using them again

March 7, 2025
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Reply from Chancellors - Northwood

Thank you Mr for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Chancellors Team was really…great!

Chancellors Team was really helpful.Marta really understood what we were looking for and was very patient. I will definitely recommend them to friends and family.

March 6, 2025
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Reply from Chancellors - Northwood

Thank you for your kind words. We are delighted to hear that you had a positive experience and that you found our team to be helpful and patient. We will be sure to pass your feedback on to the team.

Rated 5 out of 5 stars

Our agent

Our property agent, Marta Skotnicka is so approachable and helpful and able to provide us important information about the property.

October 15, 2024
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Reply from Chancellors - Northwood

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Brilliant estate agent

Great customer service, Marta has been super helpful and thorough throughout the process and made it incredibly smooth to find a new rental property.

August 13, 2024
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Reply from Chancellors - Northwood

Thank you for this fantastic review!

Rated 4 out of 5 stars

Very friendly and helpful agents

Very friendly and helpful agents. However, the Lettings Hub service is flawed, difficult to use, and totally without any customer service. It took 4 days for us to get a proper invite, and another 7 days to complete the application because the system would not accept certain documents, or it kept asking. It also wouldn't accept certain postcodes and wasn't very flexible for providing information from overseas.

June 26, 2024
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Reply from Chancellors - Northwood

Thank you for leaving us this great review Richard, It would mean a lot to the Northwood team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

Sarah white- amazing service

Sarah white- amazing service. She showed the property around patiently. Answered all questions. If she did not know then she knew how to obtain it.
She did have great amount of understanding for buyers and sellers needs.
Overall very professional and friendly service

June 14, 2024
Unprompted review
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Reply from Chancellors - Northwood

Thank you Jigna for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Sarah White was absolutely a fantastic…

Sarah White was absolutely a fantastic staff member. Very good service. Patiently waited for us as we were running late. She explained and answered all our questions given us reassurance

June 10, 2024
Unprompted review
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Reply from Chancellors - Northwood

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Jack Backhouse at chancellors Northwood…

Jack Backhouse at chancellors Northwood what a great guy!
He went above and beyond to sell my house He is friendly polite curtious and very approachable.
We had a very good agent client relationship
I would highly recommend chancellor’s as a good estate agent.

March 26, 2024
Rated 5 out of 5 stars

With Thomas Barlow's (Tom) assistance

With Thomas Barlow's (Tom) assistance, I had a great experience locating property from chancellors. He is really helpful and professional. He has been really helpful in helping us find the ideal property. He is incredibly personable and flexible with regards to required adjustments. Throughout the closure, he maintained continuous communication and showed excellent responsiveness to all calls. Continue your fantastic effort! I strongly recommend chancellors for any kind of property need.

February 20, 2024
Rated 5 out of 5 stars

Sale of HMO house.

We had a very complicated sale becausemof our buyers continually messing us around trying to drop the price and putting off exchanging, Jack worked very hard with all the solicitors and buyer to keep it all moving along, he was very professional at all times, knew when to push them when needed, i would very happily deal with Jack again, he was straight up and honest so e asy to deal with, selling property is very difficult at the moment but he got it over the line with a good price still intact. John Holloway.

January 11, 2024
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Reply from Chancellors - Northwood

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Jack was a really reassuring presence…

Jack was a really reassuring presence while I was marketing my property for sale. Nothing too much trouble for him and always very pleasant to deal with. Would never hesitate to recommend Chancellors.

January 2, 2024
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Reply from Chancellors - Northwood

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Jack is a star!

Despite Solicitors on both sides being unnecessarily slow, Jack from Chancellors Northwood was a star from our very first conversation to our last. If it weren't for Jack I would have probably given up on my purchase, but he kept me going by chasing Solicitors, providing advice and recommendations, and even just giving me a figurative shoulder to cry on. Jack even started locating documentation instead of the Solicitor's, just to help move the purchase along!

If I ever want to sell or buy, Jack will be the person I will contact because he is just excellent and goes above and beyond.

November 7, 2023
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Reply from Chancellors - Northwood

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Had troubles with my conveyance however…

Had troubles with my conveyance however once Jack Backhouse took control things improved drastically

Flat now completed and I want to say thankyou to Chancellors and their progression staff
Karen, Tanja and Jack

Please be careful recommending online conveyancers they have a place in the market but really only for simple transactions

November 3, 2023
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Reply from Chancellors - Northwood

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

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