What a lovely estate agent Mr Pontais, or as I knew him, Jack. If it weren’t for him I wouldn’t be living the Notting Hill dream. I’m yet to find my Hugh Grant but at least I have a house
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Ruadhri was my main point of contact throughout my experience with Chancellors Notting Hill. Not only was he very communicative, he stayed later on a saturday to show me a property. His warm and kno... See more
I am a landlord and Chancellors has been handling a complete letting process for me for quite some time now. They make it smooth and easy, making sure everyone involved complies with all the curr... See more
Company replied
Ruadhri from the estate agency did a fantastic job lining up various options for my flat search. His dedication and know-how in suggesting alternatives showed he genuinely cared about finding me the p... See more
Company details
Written by the company
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
Chancellors
Written by the company
- About Us
- One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
- What We Do
- Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
- Our Service to You
- Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment
Contact info
15 Notting Hill Gate, W11 3JQ, London, United Kingdom
- 020 7727 7227
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They dont reply to emails or telephone…
They dont reply to emails or telephone calls. Indifferent to sales. Dont reply to emails or telephone calls. Time wasters!!

Reply from Chancellors - Notting Hill
Avoid at All Costs - The Most Unprofessional Experience Ever!
Chancellors is a complete disaster of an agency! I traveled all the way from outside London for a confirmed viewing, only to waste 2 hours of my life waiting around like an idiot. They had already sent me a confirmation email, but then called me just 1 hour before the appointment to say they were STILL waiting for the landlord’s confirmation. Are you serious?! Why send a confirmation in the first place if you can’t even secure the viewing? Their “solution” was to offer me a pathetic 35 m² flat for the same price, when I came to see one that was over 50 m²!
This level of incompetence and lack of respect for people's time is beyond belief. They don't even deserve 1 star! Avoid this unprofessional joke of an agency at all costs—unless you enjoy having your time and patience wasted!

Reply from Chancellors - Notting Hill
Molly was key in organizing the…
Molly was key in organizing the maintenance and renovation works in our flat. She always made herself available to answer our questions, and ensured fast and transparent communication between the contractors and us. Things would have moved much slower without her.
Thanks again!

Reply from Chancellors - Notting Hill
Helpful and professional
Jordan and Abi were really helpful and diligent in helping us find a great flat, and ensuring the process to move in went smoothly. Very friendly and professional.

Reply from Chancellors - Notting Hill

Reply from Chancellors - Notting Hill
Jordan has been helpful with all the…
Jordan has been helpful with all the inquiries i had, and also very proactive in suggesting new flats on the market that fit my criteria.
Chancellors have done a wonderful job…
Chancellors have done a wonderful job in a difficult market selling my property. I would highly recommend them for their professionalism and support.
The agent Jordan Law was very helpful
The agent Jordan Law was very helpful, polite and informative. Although we did not find our new property with him he was brilliant through the process.
Jordan was very helpful during my…
Jordan was very helpful during my apartment hunt. He was thorough and followed up frequently to send me new listings and check in on how my search was going.
Professional, efficient, courteous
Jasmine Hardy and Abida Mian have been excellent support for my property management.
Mrs Cameron Vye was very helpful while…
Mrs Cameron Vye was very helpful while her colleague was absent.
Matthew was very helpful and attentive…
Matthew was very helpful and attentive in trying to help me find the ideal flat!
Jordan was very helpful with keeping us…
Jordan was very helpful with keeping us informed throughout the letting process and ensured we were able to get a viewing which accommodated our busy schedules. We were slightly late to our appointment for reasons out of our control and he was still able to welcome us to the property which we were extremely grateful for. He remained in touch with us throughout and was polite, informative, and professional.
THANK YOU JASMINE YACOUB
Jasmine Jacoub was our allocated Sales Executive and she could not have been more helpful. She was very knowledgeable about the local market and was from the outset realistic about the price we could expect for the property being sold. At all times she was totally committed, professional and friendly. Jasmine made various recommendations during the process and as we had complete confidence in her proposals we were happy to follow them which resulted in a successful sale. She communicated regularly and was always available in the office or at the telephone and responded punctually to emails and any follow up required. I do not see how Jasmine could have improved on the outstanding service provided. She is a credit to Chancellors.
Ruadhri: Navigating the Flat Hunt with Dedication and Expertise
Ruadhri from the estate agency did a fantastic job lining up various options for my flat search. His dedication and know-how in suggesting alternatives showed he genuinely cared about finding me the perfect place. Ruadhri's friendly and determined approach makes him a standout in the real estate game. A big shoutout to him for all the help in the process!
Fantastic experience in London’s property jungle
Jordan from chancellors has been a great agent to work with during our property search in London. His flexibility and accommodation to our schedule made the property search seamless. He tailored property options perfectly to our budget and criteria, showcasing an attentive, friendly and non-pushy approach. Highly recommend!
Personalised service
Ruadhri was my main point of contact throughout my experience with Chancellors Notting Hill. Not only was he very communicative, he stayed later on a saturday to show me a property.
His warm and knowledgeable approach to what can be a fast paced, cold lettings world was a breath a fresh air and made me only want to work with Chancellors and with him. He went above and beyond to help me secure the flat and has been helpful even once contracts were signed.
Professional advisory with a sense of urgency
Highly recommend Ruadhri Bates at Chancellors (Notting Hill) to anyone who is looking for professional advisory in relation to their accommodation search in the Notting Hill area. Acted swiftly following our initial meeting and offered great advice throughout my search process and always followed up on any leads with a sense of urgency.
Very responsive and pro-active
Very responsive and pro-active, would definitely come back again.

Reply from Chancellors - Notting Hill
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