The staff at Chancellors, Ms. Franki Deacon, is very helpful and always responds promptly to my queries. I give high recommendation to her services.
Company replied
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The staff at Chancellors, Ms. Franki Deacon, is very helpful and always responds promptly to my queries. I give high recommendation to her services.
Company replied
We were kindly shown around a couple of properties by Tilly, one of the student lettings agents. She was great with information and answered all our questions without being pushy or impatient, and we... See more
Tilly is an amazing letting agent! I have been desperately looking for a student house after some unfortunate circumstances and she she was very nice on the phone and kept in contact about accommodati... See more
Tilly Saxton was absolutely amazing. There for us through the whole process of finding a house giving us all the information we needed there and then. We have now successfully found a house with her h... See more
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
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107 London Road, OX3 9HZ, Oxford, United Kingdom
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I have been renting an apartment with Chancellors for a year. I would like to make a compliment about Francesca Deacon, who has been so helpful to fix the issues in the apartment. Thank you so much for your professionalism and quick replies to my queries.

Reply from Chancellors - Oxford Student
Francesca has always been ready to deal with whatever has come up with the new tenants. She is polite and understanding of the situation with the house.

Reply from Chancellors - Oxford Student
Rebecca was consistently helpful and reliable throughout the whole process- meaning it was all stress free!

Reply from Chancellors - Oxford Student

Reply from Chancellors - Oxford Student
Both were very helpful and provided me with the correct information. They were friendly and lovely to deal with!! :)

Reply from Chancellors - Oxford Student

Reply from Chancellors - Oxford Student
Rebecca was incredibly helpful in making the process of setting up our student rental. From seamlessly organising the viewing to answering all questions clearly she was great from start to finish.

Reply from Chancellors - Oxford Student

Reply from Chancellors - Oxford Student
Rebecca has been so helpful and is continuing to help us, I’ve had great communication from her too.

Reply from Chancellors - Oxford Student
Rebecca has been super helpful and friendly throughout the whole process, thanks!

Reply from Chancellors - Oxford Student
Rebecca and Lewis were both very helpful, friendly and patient. Thanks again.

Reply from Chancellors - Oxford Student
After searching for many weeks for reliable tenants, I was approached by Chancellors to take over my rental property. At first I was sceptical but after 4 weeks Chancellors have found some excellent new tenants and completed thorough reference checks. After commissions, I am receiving the same target price I wanted. At all times I have been well informed of progress and I could not be happier with the high quality of service I have received to date.
Ian Atkinson (Landlord)
This company in my opinion is collecting data from callers to properties “to good to be true” for sale. When people such as myself call in it’s unavailable. Only to collect as mush details to hold on their call-out centre.
Case and point:
See ref- properties/121496354
Spoken to Owen yet the arrogance of duping the public seems of greater benefit then to do the right thing and remove it off their site…
Hoping that #GDPR and #ICO gets in touch with the motivation for these stealthy actions.
Don’t give them your details!
The support and help which I received was outstanding, they were efficient in ensuring that any questions or support which I needed was given to me.
Great service, kept me informed throughout the process and provided many different options of houses
Nathan was really helpful and he sent us the perfect house to move from our current lovely one very promptly. The visit and everything was done quickly. Thank you!
Nathan went above and beyond for our group finding a house. After a couple of unsuccessful applications he kept on pushing for us to get a house. Really helpful with house videos and booking viewings and was very polite and responsive in our communication. All round very good service and would recommend Chancellors' and Nathan's services highly. Thank you!
Thank you for all the help you have given us, and I will recommend it to all the friends we know! Your all the best ! Mrs Sirus Kayedi.

Reply from Chancellors - Oxford Student
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