Chancellors - Oxford Student Reviews 

40
TrustScore 4.5 out of 5

4.6

107 London Road, OX3 9HZ Oxford, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The staff at Chancellors, Ms. Franki Deacon, is very helpful and always responds promptly to my queries. I give high recommendation to her services.

Company replied

Rated 4 out of 5 stars

We were kindly shown around a couple of properties by Tilly, one of the student lettings agents. She was great with information and answered all our questions without being pushy or impatient, and we... See more

Rated 5 out of 5 stars

Tilly is an amazing letting agent! I have been desperately looking for a student house after some unfortunate circumstances and she she was very nice on the phone and kept in contact about accommodati... See more

Rated 5 out of 5 stars

Tilly Saxton was absolutely amazing. There for us through the whole process of finding a house giving us all the information we needed there and then. We have now successfully found a house with her h... See more


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 107 London Road, OX3 9HZ, Oxford, United Kingdom

  • 01865 765000

4.6

Excellent

TrustScore 4.5 out of 5

40 reviews

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4.6

All reviews

(40)

1,708 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff at Chancellors

The staff at Chancellors, Ms. Franki Deacon, is very helpful and always responds promptly to my queries. I give high recommendation to her services.

January 23, 2026
Chancellors - Oxford Student logo

Reply from Chancellors - Oxford Student

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Tilly Saxton fantastic

November 15, 2024
Chancellors - Oxford Student logo

Reply from Chancellors - Oxford Student

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Tilly was so helpful and managed to…

Tilly was so helpful and managed to view a house and make an offer very quickly

November 5, 2024
Chancellors - Oxford Student logo

Reply from Chancellors - Oxford Student

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Great service all round

Very informative communication and a quick and relatively easy process, would definitely recommend. Tilly was lovely and very helpful

October 30, 2024
Chancellors - Oxford Student logo

Reply from Chancellors - Oxford Student

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Very helpful

Very helpful. Good with picking up phone calls. Fast working.

October 22, 2024
Chancellors - Oxford Student logo

Reply from Chancellors - Oxford Student

Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Tilly Saxton has been extremely helpful…

Tilly Saxton has been extremely helpful in helping me and my friends find a house in Oxford!

October 22, 2024
Chancellors - Oxford Student logo

Reply from Chancellors - Oxford Student

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Our estate agent (Tilly) was very…

Our estate agent (Tilly) was very useful in providing information about the property prior to our viewing. She was very quick to reply when emailing back and forth and explained the application process well.

July 1, 2024
Chancellors - Oxford Student logo

Reply from Chancellors - Oxford Student

Thanks so much for sharing your experience with us.

Rated 5 out of 5 stars

Tilly you are amazing!! 😊

Tilly is an amazing letting agent! I have been desperately looking for a student house after some unfortunate circumstances and she she was very nice on the phone and kept in contact about accommodation that could suit our needs, she also was honest about properties she thought wouldn’t be best and at the house viewing she was really nice to us and informative. She managed to find us a place, get us a viewing and get our application accepted in under a week and we couldn’t have done it without her help! Everyone else I spoke to on the phone was really kind too! Would highly recommend going with chancellors!

April 8, 2024
Rated 5 out of 5 stars

10/10 experience

Tilly Saxton was absolutely amazing. There for us through the whole process of finding a house giving us all the information we needed there and then. We have now successfully found a house with her help. Communication skills were a 10/10 and would definitely recommend chancellors to anyone needing a trusting letting agency.

March 6, 2024
Rated 5 out of 5 stars

I am extremely pleased with Chancellor

I am extremely pleased with Chancellor, especially Louise. She was very friendly, professional and kept me updated throughout the rental process.

Charlotte, could benefit from being more patient when answering questions. She wasn't unpleasant, but at times, I sensed she might have been irritated.

March 5, 2024
Rated 4 out of 5 stars

Oxford Student Lettings

We were kindly shown around a couple of properties by Tilly, one of the student lettings agents. She was great with information and answered all our questions without being pushy or impatient, and we ended up applying for one of the two houses. Tilly also helped us with our application process, clearing up any confusion we had.

January 16, 2024
Rated 5 out of 5 stars

amazing customer service & we’re very…

amazing customer service & we’re very happy to explain things to a student!

December 15, 2023
Chancellors - Oxford Student logo

Reply from Chancellors - Oxford Student

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Tilly is very helpful and fast with…

Tilly is very helpful and fast with everything she does. She’s lovely and made us feel very welcome

December 15, 2023
Chancellors - Oxford Student logo

Reply from Chancellors - Oxford Student

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Tilly from chancellors was very kind…

Tilly from chancellors was very kind annd efficient in helping us apply for student housing.

December 11, 2023
Chancellors - Oxford Student logo

Reply from Chancellors - Oxford Student

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Tilly was lovely and kind and was…

Tilly was lovely and kind and was extremely helpful and helped us process our offer very efficiently!

November 24, 2023
Chancellors - Oxford Student logo

Reply from Chancellors - Oxford Student

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

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