Chancellors - Specialist Lettings Reviews 

Everyone is really helpful; especially Daisy who answered all our questions about the property and helped in the whole process. Thank you!

Over the years Chancellors have been excellent and reliable.Most recently Ben Newman has been hugely helpful and has gone to extra lengths to keep me informed and aware-very grateful.

All the team were wonderful to work with, they helped out on some of the tricky obstacles i faced on working out how to upload things on the referencing application, especially as some of us are not that comfortable with using a computer.

Brilliant service all round.

I had a great experience with Chancellors, and I’d like to recognise the excellent support I received from Ben Newman in the lettings department.

Ben was professional, responsive, and very knowledgeable throughout the entire process. He kept everything clear and well-organised, making sure I understood each step and that things progressed smoothly. His proactive approach and willingness to help really stood out.

Thanks to Ben’s efficiency and attention to detail, the whole experience was straightforward and stress-free. I would highly recommend Chancellors, Reading to anyone looking for reliable and supportive service during renting.

Thank you again, Ben, for your outstanding help!

"I had a fantastic experience renting through Chancellors, thanks to Danielle. She was incredibly professional, and everything went so smoothly. Dealing with them was by far the easiest agency process I've had. I'm so happy I chose Chancellors!

Professional service by their staff with prompt replies and a structured tenancy onboarding process. Highly recommended

Absolutely cannot fault the service we have received from Chancellors. Ben Newman was a delight from start to finish. He kept us in the loop, solved problems efficiently and made the whole process super smooth.

Overall, my experience could have been smoother.

The property listing did not include internal photos, which made it a bit difficult to fully understand the property before arranging a viewing.

During the viewing, the staff member (Lily) seemed not to have full information about the property and was unable to answer some of my questions. It would be helpful if staff could be better prepared for viewings.

In addition, communication around key collection on the move-in day could have been clearer. When I visited the branch in person to check on the progress, I was advised to wait for an email, but no further information or assistance was provided at the time. The process was still ongoing on the day, and I was only able to collect the keys around midday, which was slightly inconvenient.

That said, I would like to thank Noorulhuda Shah for helping to resolve the situation promptly and for calling me as soon as the keys were ready to collect.

I hope this feedback is helpful and can contribute to improving the experience for future tenants.

Fantastic experience from beginning to end. A special shout out to the rentals team in Newbury.

Highly recommend... from start to finish the team working on letting my property were excellent.

Vassna and Katie worked very effectively to get my property let. Both of them were very professional and provided a great service, keeping me updated and communication between myself and the tenant was managed efficiently.

Great job

Great experience with James he went above and beyond to make sure our move was excellent

The team is amazing they keep me posted on everything from calls to emails James Taylor was amazing and he is a call away if i have any concerns .
Regards
Evelyn

James was polite, accessible, clear and had a "can do" attitude that was much appreciated. He provided a great service. Thank you James

I was represented by several helpful employees at chancellors whilst trying to secure my tenancy agreement.

All members of the team I dealt with were extremely professional and responsive and answered every question I had.

Ben Newman in particular was very thorough and quick in his responses and helped simplify lots of things which made the whole process seamless and fast.

Would highly recommended using Chancellors if you are looking for a quick and professional tenancy.

Katie Adams deserves five star review for her professionalism in handling all aspects of the tenancy agreement of our new flat

Received consistently good service from Ben.
Prompt and clear communication, typically and email followed by a call to confirm everything. Very helpful.

Everything went well, avery professional and helpful team! I’m really happy with the service I received while renting my new home. Communication was seamless, and I always received clear, prompt answers to all my inquiries. Thank you Katie Adams and Dylan for making the process so easy!

Scarlett from the head office has been extremely helpful in helping out the last bits of pending activity while we were moving in. She has been transparent, prompt and very positive to talk to. Highly recommend getting in touch with her for your queries. Thanks Scarlett!

Very helpful and will communicate promptly.

Was very approachable atanytime and was very helpful to clear my doubts as I haven't done this before.