Chancellors - Specialist Lettings Reviews 

1,823
TrustScore 5 out of 5

4.8

Station Square, One, RG12 1QB Bracknell, GB


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Rated 5 out of 5 stars

At Richmond Chancellor’s lives the amazing back of office team at Central Lettings, the support team to turn dreams into reality from offer to completion. Katie, our agent Aslam’s Central Lettings coo... See more

Company replied

Rated 5 out of 5 stars

Jodie was incredibly helpful and kind, got things moving quickly and made us feel at ease throughout the whole process. Never had such an easygoing move before!

Company replied

Rated 5 out of 5 stars

I would like to leave a sincere review for Ms Katie Adams at Chancellors Property Agencies. Katie has been extremely helpful throughout the process and supported me in creating the tenancy agree... See more

Company replied

Rated 5 out of 5 stars

The lettings service provided by Ben was truly exceptional. From start to finish, the process was incredibly smooth and hassle-free. Ben’s clear communication and attention to detail ensured that ever... See more

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Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • Station Square, One, RG12 1QB, Bracknell, United Kingdom

  • 01344 408070

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,823)

1,576 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks Katie!

We had a great experience with Katie helping us rent our new home. We appreciated how helpful she was with explaining the process, answering our (frequent) questions and ensuring the property we are renting is what we needed. Thanks!

March 9, 2026
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Reply from Chancellors - Specialist Lettings

We're happy to hear that you had a great experience renting your new home. We appreciate your kind words and are glad we could help by answering your questions and ensuring the property met your needs. Thanks for your feedback!

Rated 5 out of 5 stars

Our time with chancellors

We had such an amazing time with Danielle Archer (chancellors colleague). We had absolutely nothing to worry about she was informing us on every step of the way making sure we wasn’t left behind or left out of the loop. It was smooth and easy she helped us in so many ways as we had a few additional requirements. Honestly couldn’t have done it without Danielle and her amazing team. Thank you so much guys! And thank you Danielle!

March 11, 2026
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Reply from Chancellors - Specialist Lettings

We appreciate you sharing your experience. We're happy to hear that the support was informative and made the process smooth and easy. It's great to know that the team was helpful with your additional requirements.

Rated 5 out of 5 stars

Noorulhuda ( Huda) was very helpful in…

Noorulhuda ( Huda) was very helpful in assisting and helping us in the entire tenancy process. She has been very supportive during the process which was smooth and swiftly done.

March 6, 2026
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Reply from Chancellors - Specialist Lettings

We appreciate you taking the time to share your positive experience. We are so pleased to hear that we were supportive and helpful throughout the tenancy process.

Rated 5 out of 5 stars

Very good service,quick and excellent…

Very good service,quick and excellent with emails and phone.
Thank you very much to Ben Newman for making our move fast and less stressful.

March 6, 2026
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Reply from Chancellors - Specialist Lettings

We're happy to hear that our service was helpful during your move! We appreciate you mentioning the quick and excellent communication. Thank you for your feedback.

Rated 5 out of 5 stars

Brilliant company

Brilliant company!
Great support all the way through the journey of renting especially Leilana Butler, very helpful and always there if needed to be contacted with quick responses.

March 4, 2026
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Reply from Chancellors - Specialist Lettings

We appreciate you sharing your positive experience. We are so pleased to hear that you received great support throughout your rental journey and found our team helpful with quick responses.

Rated 5 out of 5 stars

James kept me up to date with updates…

James kept me up to date with updates and sorted couple of issues immediately, love to work with him again. Cheers.

March 2, 2026
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Reply from Chancellors - Specialist Lettings

We're happy to hear that the updates and issue resolution met your expectations. We appreciate your positive feedback and would gladly collaborate with you again.

Rated 5 out of 5 stars

The personal service is excellent

The personal service is excellent. Your Teams are a credit. Lilli has been first class
As were Ben and India in the Abingdon branch as always.

March 2, 2026
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Reply from Chancellors - Specialist Lettings

We appreciate you sharing your positive experience. It's great to hear that you received excellent personal service and that our teams are a credit.

Rated 5 out of 5 stars

Noorulhuda has been amazing support…

Noorulhuda has been amazing support through out our whole process, was able to reassure us and answer any questions we had.

February 25, 2026
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Reply from Chancellors - Specialist Lettings

We appreciate you sharing your positive experience! We are so pleased to hear that our team was able to reassure you and answer your questions.

Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service, Danielle Archer has been phenomenal from the very start of my tenancy application process, keeping me updated constantly and walking me through all of the more complex documents to ensure every T crossed and every I dotted, Danielle is exemplary in her role and is a true credit to the Central Lettings Team at Chancellors

February 25, 2026
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Reply from Chancellors - Specialist Lettings

We appreciate you taking the time to leave us this great review. We are so pleased to hear that you had such a positive experience and that you felt well-supported throughout the tenancy application process. We will be sure to pass this fantastic feedback on to the relevant teams.

Rated 5 out of 5 stars

The Chancellors team guided us through…

The Chancellors team guided us through the process in a very efficient and helpful way, and Leilana was very prompt at responding to any questions we had.

February 24, 2026
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Reply from Chancellors - Specialist Lettings

We appreciate you taking the time to leave us this great review. We are so pleased to hear that our team was efficient and helpful, and responded promptly.

Rated 5 out of 5 stars

Katie Adams AGENT

Katie Adams from the central office was an outstanding agent and would love to have her onboard when I move next :)

February 20, 2026
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Reply from Chancellors - Specialist Lettings

We're happy to hear that you had such a wonderful experience! Thank you for sharing your positive feedback; we truly appreciate your kind words and support.

Rated 4 out of 5 stars

Signing Chancellors letting agreements...

Every time I spoke to George from Chancellors all the administration processes he sent on to me, that I needed to compete weren't difficult

February 17, 2026
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Reply from Chancellors - Specialist Lettings

We're happy to hear that the administrative tasks were manageable. We appreciate your feedback and are grateful for your time in sharing this experience.

Rated 2 out of 5 stars

Apart from Katie

Apart from Katie

I havent found a good associate in the agency

She is keeping the agency going

February 16, 2026
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Reply from Chancellors - Specialist Lettings

Thank you for letting us know about this Mr Poojari, we are sorry to hear that you are currently frustrated with our service. So that we can look into resolving this for you please contact us at directors@chancellors.co.uk. Thank you.

Rated 5 out of 5 stars

Professional and timely responses from…

Professional and timely responses from Danielle in Central Lettings and Katie in Henley-on-Thames.

February 17, 2026
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Reply from Chancellors - Specialist Lettings

We appreciate you taking the time to share your positive experience. We're happy to hear that you received professional and timely responses.

Rated 5 out of 5 stars

Progression team is excellent

Miss Noorulhuda Shah handled our contracts and move in details as part of the progression team.

Due to the nature of our work, my partner often called Miss Shah late in the working day and yet she was always very patient and understanding.

We could not fault her customer service, professionalism and attention to our needs. We are very happy to give her and Chancellor's full marks in this review.

February 17, 2026
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Reply from Chancellors - Specialist Lettings

We appreciate you taking the time to share your experience. It's great to hear that our team member was patient and helpful during the contract and move-in process. We're happy that our service met your needs.

Rated 5 out of 5 stars

Great letting experience!!

As an expat moving from the US to the UK for the first time, I was so grateful to have Chancellors support in finding a flat. Sagarika and Katie were an incredible help, so fast, clear, and knowledgable through the entire process. Would recommend!

February 6, 2026
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Reply from Chancellors - Specialist Lettings

We're so glad to hear that you had such a positive experience with our team while moving from the US to the UK. It's great to know that their support was helpful during this process. Thank you for your recommendation!

Rated 4 out of 5 stars

Helpful and positive experience

Good experience, helpful

February 13, 2026
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Reply from Chancellors - Specialist Lettings

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

The professional service from Leilana…

The professional service from Leilana Butler is excellent!

February 11, 2026
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Reply from Chancellors - Specialist Lettings

We're happy to hear that you had an excellent experience. Thank you for your positive feedback; we appreciate it greatly.

Rated 5 out of 5 stars

Excellent service

Katie was amazing throughout the process and kept us continually updated with all the information we needed. She called whenever anything needed clarifying and made sure we were kept informed about the specific checks relating to the tenancy.

Thank you, Katie – you had everything completed by close of business yesterday, which really put my mind at ease. Excellent service from start to finish!

February 10, 2026
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Reply from Chancellors - Specialist Lettings

We appreciate you taking the time to leave us this great review. We are so pleased to hear that you had such a positive experience and that you felt well-informed throughout the process. We will be sure to pass this fantastic feedback on to the relevant teams.

Rated 4 out of 5 stars

attentive and diligent

February 10, 2026
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Reply from Chancellors - Specialist Lettings

Thank you, Dominic, for leaving us this great review. It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback on to the relevant teams. Many thanks

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