At Richmond Chancellor’s lives the amazing back of office team at Central Lettings, the support team to turn dreams into reality from offer to completion. Katie, our agent Aslam’s Central Lettings coo... See more
Company replied
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At Richmond Chancellor’s lives the amazing back of office team at Central Lettings, the support team to turn dreams into reality from offer to completion. Katie, our agent Aslam’s Central Lettings coo... See more
Company replied
Jodie was incredibly helpful and kind, got things moving quickly and made us feel at ease throughout the whole process. Never had such an easygoing move before!
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I would like to leave a sincere review for Ms Katie Adams at Chancellors Property Agencies. Katie has been extremely helpful throughout the process and supported me in creating the tenancy agree... See more
Company replied
The lettings service provided by Ben was truly exceptional. From start to finish, the process was incredibly smooth and hassle-free. Ben’s clear communication and attention to detail ensured that ever... See more
Company replied
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
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We had a great experience with Katie helping us rent our new home. We appreciated how helpful she was with explaining the process, answering our (frequent) questions and ensuring the property we are renting is what we needed. Thanks!

Reply from Chancellors - Specialist Lettings
We had such an amazing time with Danielle Archer (chancellors colleague). We had absolutely nothing to worry about she was informing us on every step of the way making sure we wasn’t left behind or left out of the loop. It was smooth and easy she helped us in so many ways as we had a few additional requirements. Honestly couldn’t have done it without Danielle and her amazing team. Thank you so much guys! And thank you Danielle!

Reply from Chancellors - Specialist Lettings
Noorulhuda ( Huda) was very helpful in assisting and helping us in the entire tenancy process. She has been very supportive during the process which was smooth and swiftly done.

Reply from Chancellors - Specialist Lettings
Very good service,quick and excellent with emails and phone.
Thank you very much to Ben Newman for making our move fast and less stressful.

Reply from Chancellors - Specialist Lettings
Brilliant company!
Great support all the way through the journey of renting especially Leilana Butler, very helpful and always there if needed to be contacted with quick responses.

Reply from Chancellors - Specialist Lettings
James kept me up to date with updates and sorted couple of issues immediately, love to work with him again. Cheers.

Reply from Chancellors - Specialist Lettings
The personal service is excellent. Your Teams are a credit. Lilli has been first class
As were Ben and India in the Abingdon branch as always.

Reply from Chancellors - Specialist Lettings
Noorulhuda has been amazing support through out our whole process, was able to reassure us and answer any questions we had.

Reply from Chancellors - Specialist Lettings
Excellent Customer Service, Danielle Archer has been phenomenal from the very start of my tenancy application process, keeping me updated constantly and walking me through all of the more complex documents to ensure every T crossed and every I dotted, Danielle is exemplary in her role and is a true credit to the Central Lettings Team at Chancellors

Reply from Chancellors - Specialist Lettings
The Chancellors team guided us through the process in a very efficient and helpful way, and Leilana was very prompt at responding to any questions we had.

Reply from Chancellors - Specialist Lettings
Katie Adams from the central office was an outstanding agent and would love to have her onboard when I move next :)

Reply from Chancellors - Specialist Lettings
Every time I spoke to George from Chancellors all the administration processes he sent on to me, that I needed to compete weren't difficult

Reply from Chancellors - Specialist Lettings
Apart from Katie
I havent found a good associate in the agency
She is keeping the agency going

Reply from Chancellors - Specialist Lettings
Professional and timely responses from Danielle in Central Lettings and Katie in Henley-on-Thames.

Reply from Chancellors - Specialist Lettings
Miss Noorulhuda Shah handled our contracts and move in details as part of the progression team.
Due to the nature of our work, my partner often called Miss Shah late in the working day and yet she was always very patient and understanding.
We could not fault her customer service, professionalism and attention to our needs. We are very happy to give her and Chancellor's full marks in this review.

Reply from Chancellors - Specialist Lettings
As an expat moving from the US to the UK for the first time, I was so grateful to have Chancellors support in finding a flat. Sagarika and Katie were an incredible help, so fast, clear, and knowledgable through the entire process. Would recommend!

Reply from Chancellors - Specialist Lettings

Reply from Chancellors - Specialist Lettings
The professional service from Leilana Butler is excellent!

Reply from Chancellors - Specialist Lettings
Katie was amazing throughout the process and kept us continually updated with all the information we needed. She called whenever anything needed clarifying and made sure we were kept informed about the specific checks relating to the tenancy.
Thank you, Katie – you had everything completed by close of business yesterday, which really put my mind at ease. Excellent service from start to finish!

Reply from Chancellors - Specialist Lettings
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