Chancellors - Specialist Lettings Reviews 

Smooth communications, great people, helpful portal to track progress!

From Start to finish Danielle has been informative and accurate, she has been excellent

It is always a pleasure to deal with Chancellors and in particular have found Leilana to be very helpful and efficient

Katie has been an amazing help for me and my partner made it really easy to understand and helped every step of the way

Amazing help in a stressful situation. Kept up to date with everything and nothing any trouble! Thank you so much

It was so helpful for me! Thank you very much!

Tom Taylor is always so professional and swiftly answers questions to my queries.

"I had a fantastic experience with Chancellors, thanks to Lillie and Katie Adams! Lillie was professional and thorough, showing me various rental properties until we found the perfect fit. Katie Adams was incredibly patient, taking the time to explain every detail. I highly recommend Chancellors – their service is top-notch! I'll definitely be referring friends and family."

Great efforts from Katie Adams at Chancellors, going out of her way to get the deal done. Supporting both landlord and tenant in the process!

Thank you Katie

Natasha would help with any queries we had and explained things clearly to us which was so helpful! Made the transition really easy :)

No complaints everything done professionally, thankyou

Great service from James - very helpful and easy to contact to discuss any issues

Kind, courteous and efficient

Great support from the time of viewing till we have moved in.. chancellors will bombard you with help for moving in which I highly appreciate.. really makes your job easier to move.. thank you! Amelia was very polite and helpful with all the questions I had.. thanks to her as well.

Ben, maintained contact and updated me all along the process to administer a new tenancy despite some stumbling blocks along the way which he assisted me with at all times.

Excellent service

Chancellors is meticulous in all they do. Chancellors has a wonderful team, I appreciate Lauren Bush and
Noorulhuda Shah for accompanying us throughout the process of renting our accommodation. They responded to every questions we asked and clarified our doubts and concerns every step of the way. We were regularly updated on everything concerning the accommodation. I hail your professionalism and excellent communication system. Long live Chancellors, you make property renting very easy.

I want to share my experience to help other landlords avoid the situation I’m currently in. When I first signed up with Chancellor, I genuinely believed I was entering a straightforward three-year agreement. After those three years—and after what I felt was consistently poor service—I decided not to continue with them.
Only then was I told that the contract requires me to keep paying letting fees annually and in advance for as long as my current tenants stay in the property. This was never something I expected, and had I realised the long-term financial commitment involved, I would have approached the agreement very differently.
To be clear, I don’t want to evict my tenants—they’ve made the property their home. But being tied into ongoing fees long after the initial term has ended has left me extremely disappointed.
My advice to any landlord considering Chancellor is simple: read every clause carefully and seek independent advice before signing anything, especially around renewal charges and fees linked to the duration of a tenancy. I wish someone had warned me.

Katie, at all times was helpful and cheerful. A phone call from Katie was always friendly and Katie always out to be helpful.
Chancellors have found a good staff member.

Poor communication, invoiced for a service not provided, apparently no communication between central and the branch resulting in duplication of tenant information requests.
Other estate agents have issued invitations to landlords for interviews regarding the tenants rights bill, no such invitation was received from Chancellors, despite being a long term customer.
Chancellors seem to have lost the personal touch and their whole performance on this occasion seems to be more like just going through the motions.