At Richmond Chancellor’s lives the amazing back of office team at Central Lettings, the support team to turn dreams into reality from offer to completion. Katie, our agent Aslam’s Central Lettings coo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
At Richmond Chancellor’s lives the amazing back of office team at Central Lettings, the support team to turn dreams into reality from offer to completion. Katie, our agent Aslam’s Central Lettings coo... See more
Company replied
Jodie was incredibly helpful and kind, got things moving quickly and made us feel at ease throughout the whole process. Never had such an easygoing move before!
Company replied
I would like to leave a sincere review for Ms Katie Adams at Chancellors Property Agencies. Katie has been extremely helpful throughout the process and supported me in creating the tenancy agree... See more
Company replied
The lettings service provided by Ben was truly exceptional. From start to finish, the process was incredibly smooth and hassle-free. Ben’s clear communication and attention to detail ensured that ever... See more
Company replied
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
Written by the company
Station Square, One, RG12 1QB, Bracknell, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From the initial viewing (by Ibrahim) through to the credit reference checking and documentation, Ben and the team at Chancellors were both professional and helpful - and they always returned calls! . We have since complained about the state of the property on the move in date, so will hold fire on a full review until
the issues have been addressed

Reply from Chancellors - Specialist Lettings
Thank you Leilana for your work securing a new tenant for me. You’ve kept me up-to-date and been proactive in finding someone. I appreciate your input.

Reply from Chancellors - Specialist Lettings
James has been great at progressing a rental property for us. Very informative and great comms and updates. Thanks again

Reply from Chancellors - Specialist Lettings
I had an excellent experience working with Danielle Archer from Chancellors. From start to finish, she was professional, friendly, and truly went above and beyond to make the whole process smooth and stress-free.
Communication was always clear and prompt, and I really appreciated how she kept me updated at every stage. She listened carefully to what I was looking for and offered honest, helpful advice that made a real difference.

Reply from Chancellors - Specialist Lettings
I was assisted in moving from Watford to Bicester by Zsofia and Ben, both of which were amazing help; informative, kept in contact throughout, thorough, and did a lot of the work as quickly and efficiently as we could ask for.

Reply from Chancellors - Specialist Lettings
I have just let a flat in Oxford. The team including Leilana have provided a first class service, with great customer empathy. I have been with them for over 20 years and they have never let me down.

Reply from Chancellors - Specialist Lettings
Danielle Archer, was incredible to work with, so quick and efficient. Even when things were tricky Danielle talked things through and acted quickly when I needed it. Fantastic to work with, would highly recommend the service provided by Danielle and Chancellors.

Reply from Chancellors - Specialist Lettings
Katie’s communication is very effective. She has helped us in providing the contacts and booking the works at the property.

Reply from Chancellors - Specialist Lettings
Katie has been an absolute star. Made the moving process super slick & easy and she is a delight to talk to <3

Reply from Chancellors - Specialist Lettings
Great experience with Danielle Archer, very efficient in securing the tenancy and handling admin tasks with a quick turnaround.
Regular updates and communication were exemplary. A wold of difference compared to my previous contact.
Highly recommended.

Reply from Chancellors - Specialist Lettings
Leilana in the Lettings Progression team was instrumental and helped organise all the work and approvals needed to create a legal rental. Great attention to detail and communicative.

Reply from Chancellors - Specialist Lettings

Reply from Chancellors - Specialist Lettings
Lilli-Rose from the central team was a star. I didn't have to worry about any contract negotiations or onboarding issues. She has simply been the best! Lilli kept me upto date promptly with the progression of my TA and was able to hand me over to property management without a hitch; keys and all. Well-in Lilli!

Reply from Chancellors - Specialist Lettings
Excellent service and communication from Ben and Orriane. Kept me well informed throughout the whole process and dealt with any bumps in the road. Thank you!

Reply from Chancellors - Specialist Lettings
Thank you for helping us to find the right place to live!! Special thanks to Chris and Danielle and all team working hard for us. We definitelly gonna contact you again in the future. Top professionals at Chancellors👍🙌👏

Reply from Chancellors - Specialist Lettings
Ben provided an excellent service. Resolved all my queries.

Reply from Chancellors - Specialist Lettings
Superb coordination from day one to complete the process.

Reply from Chancellors - Specialist Lettings
Dani from Chancellors helped me with my contract signing and referencing. She is super friendly and helpful, and very quick to respond. Overall this experience has been smooth and caused minimal disturbance to work. Fantastic job!

Reply from Chancellors - Specialist Lettings
Leilana was very helpful and responsive throughout the process of preparing for the arrival of new tenants. She coordinated the reference checks, organised the necessary safety certificates, and made sure all documentation was completed smoothly and on time.

Reply from Chancellors - Specialist Lettings
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.