Chancellors - Specialist Lettings Reviews 

1,823
TrustScore 5 out of 5

4.8

Station Square, One, RG12 1QB Bracknell, GB


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Rated 5 out of 5 stars

At Richmond Chancellor’s lives the amazing back of office team at Central Lettings, the support team to turn dreams into reality from offer to completion. Katie, our agent Aslam’s Central Lettings coo... See more

Company replied

Rated 5 out of 5 stars

Jodie was incredibly helpful and kind, got things moving quickly and made us feel at ease throughout the whole process. Never had such an easygoing move before!

Company replied

Rated 5 out of 5 stars

I would like to leave a sincere review for Ms Katie Adams at Chancellors Property Agencies. Katie has been extremely helpful throughout the process and supported me in creating the tenancy agree... See more

Company replied

Rated 5 out of 5 stars

The lettings service provided by Ben was truly exceptional. From start to finish, the process was incredibly smooth and hassle-free. Ben’s clear communication and attention to detail ensured that ever... See more

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Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • Station Square, One, RG12 1QB, Bracknell, United Kingdom

  • 01344 408070

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,823)

1,578 reviews in the last 12 months

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Rated 5 out of 5 stars

We had a great experience with the…

We had a great experience with the service provided chancellors estate agent James Taylor . They helped us find a rental home quickly and made the whole process smooth and stress-free. Highly professional and responsive—definitely recommend!

October 13, 2025
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Reply from Chancellors - Specialist Lettings

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

I’d just like to say thank you to Dani…

I’d just like to say thank you to Dani Ramsay from chancellors, I’ve been dealing with an incredibly difficult situation at home and she did her absolute best to make booking in inspections and processing documents needed as easy as possible. Always prompt with both phone calls and emails and incredibly professional.
I’m honestly very grateful for all the time and effort she spent trying to help.

October 3, 2025
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Reply from Chancellors - Specialist Lettings

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Natasha was so efficient and knowledgeable

Natasha was so helpful, polite and knowledgeable. Her expertise contributed hugely to the smooth letting of our property.
Thanks so much!

October 1, 2025
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Reply from Chancellors - Specialist Lettings

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Excellent service

Excellent service! Thanks,Leilana

September 30, 2025
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Reply from Chancellors - Specialist Lettings

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Scarlett was absolutely fantastic in…

Scarlett was absolutely fantastic in helping me progress my tenancy for my new property. She was friendly, professional, and incredibly helpful throughout the entire process. What stood out most was her transparency and willingness to go the extra mile nothing was too much trouble, and she kept me informed every step of the way. It really made the whole experience smooth and stress-free. A big thank you to Scarlett for all her support highly recommended!

September 26, 2025
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Reply from Chancellors - Specialist Lettings

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Amelia was excellent!

Amelia at Chancellors was outstanding! She kept us updated at every stage of the rental process and was always available to answer any questions we had. Her responsiveness, friendliness, and professionalism truly turned what could have been a stressful experience into a positive one. A big thank you to Amelia and the whole team at Chancellors, highly recommend! :)

September 26, 2025
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Reply from Chancellors - Specialist Lettings

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Extremely efficient

The Progressions Team were extremely efficient and clear and made the whole process very straightforward - thank you!

September 24, 2025
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Reply from Chancellors - Specialist Lettings

We're happy to hear that our team made the process straightforward and efficient for you. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

Helpful Lettings Progression Advisor

Dani has been extremely helpful and supportive throughout the tenancy swap process. She has made everything smooth, clear, and efficient, and I really appreciate her professionalism and kindness.

I have to say, my experiences with other Chancellors departments have not always been as positive, so it was especially reassuring to have Dani’s guidance this time. She truly stands out for the way she handles things.

September 19, 2025
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Reply from Chancellors - Specialist Lettings

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

My Experience was an awesome one

My Experience was an awesome one, Many thanks to Ben and Mya for their help .Both were not tired of my calls .

September 19, 2025
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Reply from Chancellors - Specialist Lettings

We're happy to hear that you had an awesome experience! We appreciate you mentioning the assistance you received and are grateful for your feedback.

Rated 5 out of 5 stars

I dealt with Charlotte Carter and she…

I dealt with Charlotte Carter and she made the whole process very smooth. She sent me emails at every stage of the process so I knew what documents to send in.
She also liaised with the Tenants to merge all the documentation.
Excellent job!

September 12, 2025
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Reply from Chancellors - Specialist Lettings

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

Amelia & Ibrahim were both incredibly…

Amelia & Ibrahim were both incredibly helpful. Ibrahim especially was always available & would recommend him to anyone.

September 10, 2025
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Reply from Chancellors - Specialist Lettings

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Great customer service

Great customer service, went above and beyond for us to get us moved into a different property after the first one fell through. Kept updated throughout the whole progress and even checked in after we moved.
Very different service to one I had with another high street letting agent!
Special thanks to Danielle and Orianne, for their support and going the extra mile!

September 2, 2025
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Reply from Chancellors - Specialist Lettings

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Excellent service

Quick, efficient and comprehensive

September 8, 2025
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Reply from Chancellors - Specialist Lettings

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Great job in letting co-ordination

Charlotte Carter as their letting co-ordinator dud a great job in bring the transaction back home ahead of schedule and smoothly

September 8, 2025
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Reply from Chancellors - Specialist Lettings

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Danielle Archer was professional and…

Danielle Archer was professional and prompt in assisting with my lettings application. Great service.

September 5, 2025
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Reply from Chancellors - Specialist Lettings

We're happy to hear that you received great service and that your lettings application was handled professionally and promptly. Thank you for your feedback.

Rated 5 out of 5 stars

Friendly

Friendly, made the process very straightforward

September 4, 2025
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Reply from Chancellors - Specialist Lettings

We're glad the process was straightforward and friendly for you. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Chancellors- Amelia Pavelin

I was assisted by Amelia Pavelin, who was very courteous, quick to respond and very proactive in helping me finalise the details for my tenancy, Overall the experience was efficient and conducted with pleasant demeanour and engaging manner. I would highly recommend chancellors and I am thankful again for the experience

September 3, 2025
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Reply from Chancellors - Specialist Lettings

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

First time with Chancellors

Amelia has been fantastic through this whole process at Chancellors and always there to help if I had any concerns. Made the process easier and would recommend her!

September 3, 2025
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Reply from Chancellors - Specialist Lettings

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Very helpful and quick communication

Very helpful and quick replies, overall made things quite a straightforward process. Would recommend!

September 1, 2025
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Reply from Chancellors - Specialist Lettings

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Dedicated Support Team

Whilst changing contract the Chancellors progressions team, particularly Danielle Ramsay, were very helpful and supportive, and always at the end of the phone to move things along if needed.

August 29, 2025
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Reply from Chancellors - Specialist Lettings

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

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