Chancellors - Specialist Lettings Reviews 

1,823
TrustScore 5 out of 5

4.8

Station Square, One, RG12 1QB Bracknell, GB


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Rated 5 out of 5 stars

At Richmond Chancellor’s lives the amazing back of office team at Central Lettings, the support team to turn dreams into reality from offer to completion. Katie, our agent Aslam’s Central Lettings coo... See more

Company replied

Rated 5 out of 5 stars

Jodie was incredibly helpful and kind, got things moving quickly and made us feel at ease throughout the whole process. Never had such an easygoing move before!

Company replied

Rated 5 out of 5 stars

I would like to leave a sincere review for Ms Katie Adams at Chancellors Property Agencies. Katie has been extremely helpful throughout the process and supported me in creating the tenancy agree... See more

Company replied

Rated 5 out of 5 stars

The lettings service provided by Ben was truly exceptional. From start to finish, the process was incredibly smooth and hassle-free. Ben’s clear communication and attention to detail ensured that ever... See more

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Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • Station Square, One, RG12 1QB, Bracknell, United Kingdom

  • 01344 408070

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,823)

1,578 reviews in the last 12 months

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Rated 4 out of 5 stars

The experience with the central office…

The experience with the central office has been great with frequent communication and updates along the letting process. This was particularly useful during our relocation back to the UK from overseas. The local office has been a more difficult process, unfortunately. Thankfully having a central contact has allowed us to navigate these and move forward with the tenancy.

August 22, 2025
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Reply from Chancellors - Specialist Lettings

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

Danielle was super responsive in every…

Danielle was super responsive in every step of getting the tenancy set up. She would ring me and follow up with an email which is very helpful. I really appreciated having her in charge of our process.

August 20, 2025
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Reply from Chancellors - Specialist Lettings

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Overall good experience

Overall good experience. Made what can be a pretty tedious experience smooth. Amelia was great.

August 21, 2025
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Reply from Chancellors - Specialist Lettings

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Poor Communication at Chancellors

We had conflicting messages from different staff / third parties - I am unsure why we had so many people contacting us about our tenancy application - communication between staff at the local branch, the central letting teams and the lettings hub seemed particularly poor. A big thank you to Amelia P who was incredibly helpful and the only person we managed to get much sense from.

July 1, 2025
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Reply from Chancellors - Specialist Lettings

Hello, your feedback is important to us and we are sorry that you have concerns currently therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.

Rated 5 out of 5 stars

Lilli-Rose handled our recent new…

Lilli-Rose handled our recent new tenancy agreement very efficiently.
She kept us informed at each stage of the process.

August 18, 2025
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Reply from Chancellors - Specialist Lettings

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

I had a great experience with…

I had a great experience with Chancellors. The team was very professional, friendly, and always quick to respond to my queries. The whole process was smooth and stress-free, and I felt supported from start to finish. Highly recommend their letting services.

August 18, 2025
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Reply from Chancellors - Specialist Lettings

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

We cannot thank Amelia enough for her…

We cannot thank Amelia enough for her incredible help in getting us moved into our property at Sherwood Place. From start to finish, she has been patient, understanding, and supportive — even when faced with ongoing challenges and delays. Her calm approach, professionalism, and willingness to go the extra mile made a stressful process so much easier for us. We are truly grateful for her dedication and kindness, and we couldn’t have asked for a better person to guide us through it all. Thank you, Amelia!

August 13, 2025
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Reply from Chancellors - Specialist Lettings

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Thanks Taylor Corkery!

Thanks so much Taylor for all your support for finalising our tenancy agreement! I am grateful for your knowledgeable insights and swift responses through this journey.

I look forward to working with you again in the future.

August 1, 2025
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Reply from Chancellors - Specialist Lettings

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Happy with Chancellors

Happy with Chancellors. Helpful staff who react quickly and handle queries efficiently. Professional and reliable service.

August 8, 2025
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Reply from Chancellors - Specialist Lettings

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Noorulhuda did a wonderful job helping…

Noorulhuda did a wonderful job helping me with my new home.

August 8, 2025
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Reply from Chancellors - Specialist Lettings

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Danielle Archer's customer service is…

Danielle Archer's customer service is fantastic, she deals with every question and query with the upmost professionalism, I would recommend Chancellors without question

July 31, 2025
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Reply from Chancellors - Specialist Lettings

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

I have been working with Charlotte for…

I have been working with Charlotte for a few years. She is amazing to work with.

August 4, 2025
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Reply from Chancellors - Specialist Lettings

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Really positive experience from start…

Really positive experience from start to finish with renting a flat

August 5, 2025
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Reply from Chancellors - Specialist Lettings

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

My experience was smooth and easy

My experience was smooth and easy, Noorulhuda Shah kept me updated through the whole process. She answered any questions I had and was always available when I called. Email responses were also quick and helpful. Overall my experience with chancellors was amazing and Noorulhuda Shah made it even easier and better.

August 5, 2025
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Reply from Chancellors - Specialist Lettings

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Prompt efficient clear and pleasant communication

Prompt efficient and clear messaging to enable us to speedily respond to requirements from us. Took care of all communications in a pleasant manner . It was a great pleasure to work with Danielle.

August 1, 2025
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Reply from Chancellors - Specialist Lettings

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

It was a pleasure working with Natasha…

It was a pleasure working with Natasha Webster during our move, and I cannot recommend her highly enough! From start to finish, Natasha provided useful guidance, communicated clearly, and paid attention to detail, which made the move smooth and stress-free. I appreciate the professionalism with which Natasha treated our move and can only say thank you!

July 31, 2025
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Reply from Chancellors - Specialist Lettings

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 4 out of 5 stars

Really happy with our experience from…

Really happy with our experience from Ben, he helped us move in as quick as possible! Also provided excellent service with updating us with what was going on. Overall we are very happy and looking forward to moving in today!

July 31, 2025
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Reply from Chancellors - Specialist Lettings

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

Absolutely outstanding service

Absolutely outstanding service. Danielle has been so helpful in ensuring that all aspects were explained fully throughout the whole referencing procedure. I can’t recommend them enough.
Thank you for all your help

July 29, 2025
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Reply from Chancellors - Specialist Lettings

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Clear communication

Clear communication, in a timely manner, throughout with expectations well managed.

July 24, 2025
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Reply from Chancellors - Specialist Lettings

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

A great example of high quality service.

It is very reassuring and a relief to be assisted by someone as efficient and professional as Natasha Webster. Many people in all sectors could learn from her high quality of service. Many thanks Natasha.

July 22, 2025
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Reply from Chancellors - Specialist Lettings

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

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