Chancellors - St Johns Wood Reviews 

264
TrustScore 4.5 out of 5

4.4

88 St John's Wood High St, NW8 7SH London, GB


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Rated 5 out of 5 stars

Would like to thanks the team at chancelers st johns wood for getting the sale completed on our apartment in St johns wood. Dean and Luigi have been great in keeping us updated during viewings and... See more

Company replied

Rated 5 out of 5 stars

Chancellors St Johns Wood Office was very professional, knowledgeable of market and extremely responsive to my needs. Many thanks to Dean and Lauren for their dedication and hard work. They are people... See more

Company replied

Rated 5 out of 5 stars

Ella was extremely kind and patient, and also agreed to move our view to meet our needs. She was also very professional and at the end of our first view, she showed us also another flat even if we gav... See more

Company replied

Rated 5 out of 5 stars

Extremely helpful and professional. Could not recommend Dean Whitley , Group Sales Head, more highly. A pleasure to work with him. He achieved more than we could have hoped for my mother’s flat in th... See more

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Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 88 St John's Wood High St, NW8 7SH, London, United Kingdom

  • 020 7586 3111

4.4

Excellent

TrustScore 4.5 out of 5

264 reviews

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4.4

All reviews

(264)

1,570 reviews in the last 12 months

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Rated 5 out of 5 stars

Dean Whitely of the St John’s Wood…

Dean Whitely of the St John’s Wood branch of Chancellors whom I’ve known personally and professionally for more than 30 years made a difficult transition out of our home of 30 years as pain and trauma free as possible
We will be eternally grateful to him for his patience, kindness and professionalism at all stages

March 27, 2025
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Reply from Chancellors - St Johns Wood

Thank you, Healy Family! We're thrilled to hear that Dean made your transition smooth and stress-free. His dedication and professionalism truly shine through, and we're grateful for your kind words. Wishing you all the best in this new chapter!

Rated 5 out of 5 stars

Professional and dedicated

Professional and dedicated to getting the deal done.

Dean at Chancellors St Johns Wood worked tirelessly to see the deal through. At times coordinating with multiple tiers of the chain to ensure everything progressed as smoothly as possible. His experience and professionalism navigated some difficulties experienced in the transaction chain to ensure the intended outcome prevailed.

February 21, 2025
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Reply from Chancellors - St Johns Wood

We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that Dean went above and beyond to ensure a smooth and successful transaction. We strive to provide exceptional service and are delighted that Dean's dedication and expertise made a difference for you.

Rated 5 out of 5 stars

Outstanding highly professional agency

Extremely helpful and professional. Could not recommend Dean Whitley , Group Sales Head, more highly. A pleasure to work with him. He achieved more than we could have hoped for my mother’s flat in this difficult market, and all completed within only a couple of months! The service Chancellor’s St John’s Wood provided was outstanding.

January 14, 2025
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Reply from Chancellors - St Johns Wood

Thank you, Judy! We're thrilled to hear about your positive experience with Dean Whitley and the team at Chancellors - St Johns Wood. It's wonderful to know we could assist you in achieving such great results for your mother's flat in a challenging market. Your kind words about our service mean a lot to us. We appreciate your recommendation and look forward to helping you again in the future!

Rated 5 out of 5 stars

Lauren was amazing

Lauren was amazing, communicative, responsive and an all round superstar! She kept me updated every step of the way and I would thoroughly recommend.

November 6, 2024
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Reply from Chancellors - St Johns Wood

Thank you so much for your kind words! We're thrilled to hear that Lauren provided you with such excellent service. Communication is key in property management, and we're glad she kept you updated throughout the process. Your recommendation means a lot to us! If you ever need assistance in the future, don't hesitate to reach out.

Rated 5 out of 5 stars

A professional outfit.

November 14, 2024
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Reply from Chancellors - St Johns Wood

Thank you Mr Daneshvar for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Knowledgeable with great communication

Knowledgeable with great communication
Dean and his team we're always available to answer any questions we had , very quick responses either by phone or email
We can’t thank Dean enough for all his help and guidance
A big Thankyou to all the St. John’s wood team

October 24, 2024
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Reply from Chancellors - St Johns Wood

We are so pleased to hear about your positive experience. We strive to provide our customers with the best possible service and are delighted that you found our team to be knowledgeable and responsive. We appreciate your kind words and are grateful for your feedback.

Rated 5 out of 5 stars

Highly recommend Dean

Dean was alway very knowledgeable about every aspect of property in the area.
Very happy that Dean kept us fully informed on our sale
Highly recommend Dean

September 17, 2024
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Reply from Chancellors - St Johns Wood

Thank you Rob for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Review for Riley

The overall experience is great. Riley is very friendly and professional. The property is nice and clean.

June 6, 2024
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Reply from Chancellors - St Johns Wood

We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that you enjoyed your stay and found Riley to be friendly and professional. We strive to provide a clean and comfortable environment for our guests, and we're glad you found the property to your liking.

Rated 5 out of 5 stars

Highly recommended for landlords

Bobby at St John's Wood is a consumate professional and stands out among the sea of agent competitors. He was immediately engaging and could see the true value of my property beyond what his competitors just saw as another commodity to hit quota with. Besides commercial, he is responsive, actually listens to what the landlord is looking for and a pleasure to work with on a personal level. Jenny Webb was also super responsive and actioned all admin updates immediately. I highly recommend.

May 14, 2024
Rated 5 out of 5 stars

Buying flat from agent Hussein

I had the pleasure of working with Hussein from Chancellors during the recent purchase of my new property, and I couldn't be happier with the experience. Hussein's professionalism, expertise, and commitment to finding the perfect property for me were evident from the start. He guided me through every step of the process, providing valuable insights and advice along the way. Hussein's excellent communication skills ensured that I was always well informed and supported throughout the entire transaction. I highly recommend Hussein to anyone needing a dedicated and knowledgeable agent. Thank you, Hussein, for your outstanding service!

May 9, 2024
Rated 5 out of 5 stars

Working with Hussein was a pleasure

Working with Hussein was a pleasure. He was very professional, kept in regular contact and helped things move along with the legal process. My overall experience was definitely emblematic of, SJW branch partner, Dean’s character, knowledge and experience.

April 20, 2024
Rated 4 out of 5 stars

Professional and objective

Professional and objective - and got good price!

November 17, 2023
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Reply from Chancellors - St Johns Wood

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 1 out of 5 stars

This agency is a significant issue

This agency is a significant issue. Mold was present in the flat; they claimed it was not mold but dirt based on the photos. The deposit was returned 2.5 months later, following daily reminders. Throughout this period, they lacked our details and suggested legal action to retrieve the deposit.

November 10, 2023
Unprompted review
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Reply from Chancellors - St Johns Wood

Hello, your feedback is important to us and we are sorry that you have concerns currently therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks

Rated 5 out of 5 stars

Everyone at Chancellors worked hard to…

Everyone at Chancellors worked hard to sell our property.

October 6, 2023
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Reply from Chancellors - St Johns Wood

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Rated 5 out of 5 stars

Efficient service

Have been with Chancellors for quite a while and we're very happy with their property management service - especially being away from the country. They have helped to streamline communications between us and tenants and also have helped with liaising with contractors for any necessary works in a very efficient manner.

September 28, 2023
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Reply from Chancellors - St Johns Wood

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Rated 5 out of 5 stars

Great service

I went through Chancellor's to rent a flat. The agent was super responsive and once the offer was accepted Amy took care of everything. She was extremely responsive to emails and calls.
Strongly recommend them!

August 24, 2023
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Reply from Chancellors - St Johns Wood

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Rated 5 out of 5 stars

Excellent honest agents who we have…

Excellent honest agents who we have used for may years on a small portfolio of flats in Maida Vale. Always provide very good tenants at the required rent.

August 23, 2023
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Reply from Chancellors - St Johns Wood

Thank you for leaving us this great review Jay, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 4 out of 5 stars

Hussein from Chancellors was proactive…

Hussein from Chancellors was proactive in progressing his clients sale and was accessible for questions and making appointments. Chancellors (SJW) were professional in all their contacts. Hussein dealt with the sales progression and was proactive in this matter, which was resolved in a timescale to suit all parties.

The only negative was the Chancellors dedicated sales progression team who are not at St Johns Wood branch, who made initial contact and were never heard from again. This was resolved by the branch team ensuring matters progressed

July 31, 2023
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Reply from Chancellors - St Johns Wood

Thank you James for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

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