Chancellors - St Johns Wood Reviews 

Was always on hand to provide advice and help even during more difficult moments in the transaction.

Chancellors helped me with the sale of my flat in St Johns Wood. The Sales team, led by Dean Whitley, is efficient, professional and courteous and maintained excellent communication with me. I was also delighted by the sales agent who dealt with my case, Hussein Mouhaffel. I would happily recommend Chancellors, based on my experience.

I call Dean Whitley the prince of St. John's Wood High Street.

I have known Dean for some 15 years. He helped me purchase three flats in SJW. I trust him implicitly. He is knowledgeable with clear vision.

Dean is a great asset to Chancellors.

Dr. Elie Elhadj

Everyone knew what they were doing and they did it in a professional manner such that they achieved results and very quickly. Their knowledge of the market was quite profound and was not only of benefit to my wife and myself but also would impress the would-be purchaser. We were kept in the loop and their admin staff liased with the purchaser's solicitors in order to keep the conveyance moving along quite quickly. Henceforward, Chancellors in St John's Wood will get our business and we wholeheartedly recommend them.

The completion liaison agent Sarah was not proactive in dealing with delays in my opinion

I have recently exchanged on a property through this firm.

Chancellors has been the most proactive estate agent I have ever encountered. Lead agent Ian Newton remained highly involved all the way through the purchase and constantly checked on what each side was doing in order to keep the deal moving along. He is not afraid to pick up the phone and have a chat about what is happening, which is a rarity in the modern world. He was supported by the Chancellors deal team, which is their specialist central team for getting transactions completed. So it is not just that Ian is good, but also that the firm is set up to behave in this way.

Buying property is often infuriating, with unnecessary hold-ups caused by lack of communication between the parties and between their solicitors. Having seen Chancellors in operation, they are the only agent I would positively recommend.

Ian Newton of St John’s Wood Chancellors has been an immeasurable help in selling our property and with his patience, diligence and perseverance made the difference. Many thanks

We have been looked after by Ian at Chancellors. He is a straight forward kind of guy and worked hard to solve all the little issues and we have eventually got the deal oner the line.
Thank you.

Dean has been incredibly helpful throughout the process and our client has been very impressed with his professionalism and support.

Personally, he was very helpful with certain 'delicate; conversations and was instrumental in making this sale happen.

We would be very happy to work with Chancellors again.

Be carefull with this company, after I left the apartment they are keeping my deposit even after the landlord agreed to payback full amount. They keep inventing excuses and lies and are not paying back my deposit. Stay away.

Hussein Mouhaffel was unfailingly patient and helpful throughout the process of purchasing our property. He showed professionalism throughout and would go the extra mile to resolve queries. We would not hesitate to recommend him.

From the minute Hussein picked the phone up, things went in such smooth and trouble free manor. Hussein understood what I was looking for, it was real pleasure to work with. He is professional, honest & easy to communicate with and was very responsive between myself and the sellers. I would highly recommend him to anyone looking for a property to buy.

I would like to share my situation to make sure no one will get through same. Unfortunately and without any reasons the agency cannot contact the landlord therefore Im still waiting for my deposit (it has been +7 weeks since I left the property) literally a nightmare. And also I just been told they are not able to do anything else but chase (so I’m left in limbo).

This is the worst situation ever. Let’s see how it will end up. I will definitely never ever trust them again.

Also as solution from their side is none. Only myself being contacting TDS… so what’s the agency does?

Be careful!!

Thank you so much Rebekka for all of your help! We are so grateful for all of the hard work you've done to help us . We are endlessly grateful to have you as our agent and couldn't be happier with the way everything worked out...

Ella was extremely kind and patient, and also agreed to move our view to meet our needs. She was also very professional and at the end of our first view, she showed us also another flat even if we gave her short noticed. I would highly recommend Ella as agent.

Personal follow up on all matters by Ian throughout the process, keeping me informed of all updates and flexibility to arrange various viewings

I felt reassured and in good hands from my first meeting with Dean Whitley to the extent that I decided to give Chancellors sole agency. Dean who is a Director handed over to Martina ( Exec Sales Negotiator) who was incredibly efficient and hard-working. She kept me updated throughout the process, secured an offer, explained things to me which I did not understand and basically delivered on every level. I would have no hesitation using or recommending Chancellors St John's Wood. It is rare to be offered such reliable, efficient service and it was an absolute pleasure.

I found Dean and his team to be extremely knowledgeable and professional at all times. Our sale had a few challenges but was handled really well by the team who could not have been more responsive and helpful. Dean Whitley is extremely experienced which was evident throughout the process. I always felt that the team were looking out for my best interest and would recommend their services to anyone.

Very prefessional agency. I am especially grateful to Ian who was very helpfull in all the sale process. Thank you.