Chancellors - St Johns Wood Reviews 

264
TrustScore 4.5 out of 5

4.4

88 St John's Wood High St, NW8 7SH London, GB


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Rated 5 out of 5 stars

Would like to thanks the team at chancelers st johns wood for getting the sale completed on our apartment in St johns wood. Dean and Luigi have been great in keeping us updated during viewings and... See more

Company replied

Rated 5 out of 5 stars

Chancellors St Johns Wood Office was very professional, knowledgeable of market and extremely responsive to my needs. Many thanks to Dean and Lauren for their dedication and hard work. They are people... See more

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Rated 5 out of 5 stars

Ella was extremely kind and patient, and also agreed to move our view to meet our needs. She was also very professional and at the end of our first view, she showed us also another flat even if we gav... See more

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Rated 5 out of 5 stars

Extremely helpful and professional. Could not recommend Dean Whitley , Group Sales Head, more highly. A pleasure to work with him. He achieved more than we could have hoped for my mother’s flat in th... See more

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Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 88 St John's Wood High St, NW8 7SH, London, United Kingdom

  • 020 7586 3111

4.4

Excellent

TrustScore 4.5 out of 5

264 reviews

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4.4

All reviews

(264)

1,576 reviews in the last 12 months

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Rated 5 out of 5 stars

Yoni is a delight to work with

Yoni is a delight to work with. Very proactive, attentive and helpful.

August 2, 2021
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Reply from Chancellors - St Johns Wood

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Efficient!

Ella was very efficient and agile from the start. From the emails stage to the in-person interactions, Ella was flawless. She answered all our questions quickly and effectively. She managed to present to us an additional property in our first visit and that was the one we liked the most. After a few emails and forms, we got an offer accepted! Things run smoothly from the start and I would definitely recommend Ella to people looking for a kind and agile agent.

July 27, 2021
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Reply from Chancellors - St Johns Wood

Thank you Mr Grimaldos for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Outstanding service.

We purchased an apartment through Ian at Chancellors, St Johns Wood. We have purchased and sold a few properties over the years but this transaction stands out as the most seamless.
Ian's service and communication was outstanding, he contacted us every few days with an update on progress and if we needed assistance with anything he responded straight away, even after completion.
Our transaction was time sensitive, we feel that Ian's speed of working and excellent communication made this happen in the time frame we needed. We have no hesitation in recommending Ian to any prospective buyer or seller. will definitely work with him on any sale or purchase in the future.

July 15, 2021
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Reply from Chancellors - St Johns Wood

Thank you Richard for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Great experience

July 12, 2021
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Reply from Chancellors - St Johns Wood

Thank you Ms I for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

I have recently sold my apartment in St…

I have recently sold my apartment in St Johns Wood. Dean Whitley was the agent appointed.
This was an extremely challenging transaction that took over 6 months to complete. Many other agents would have lost interest and the deal would have collapsed. Dean was informative and made regular contact to make sure things happened and assured both myself and the buyer that things were always on track. I can highly recommend Dean and would not hesitate in using him again.

June 29, 2021
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Reply from Chancellors - St Johns Wood

Thank you Mr Gohil for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Very pleasant experience of buying property with Chancellor

When my husband and I were looking for a property in London, we met Ian, a senior agent from Chancellor St. John’s Wood, who was very well organised and gave very clear answers. After we made an offer, Ian communicated and coordinated with the seller and reached an agreement within a short amount of time. Additionally, he continuously updated us with relevant information, and arranged all the support we needed in advance with great clarity and efficiency. This is the first time we’ve made a purchase in London. Thanks to him, everything went by smoothly. Throughout the entire transaction process, Ian and Chancellor’s team contacted us frequently, responded to our requests and concerns, and made us feel very at ease. We had a very pleasant experience of buying property in London with Chancellor. We would love to cooperate with Chancellor again in the future.

MS Jin

June 28, 2021
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Reply from Chancellors - St Johns Wood

Thank you MS Jin for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Excellent service all round

Excellent service all round. Highly responsive, professional and energetic. The team at Chancellors St Johns Wood find a buyer within 3 weeks of listing and then helped to manage a very smooth sale process. Thank you!

June 25, 2021
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Reply from Chancellors - St Johns Wood

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Open and honest service when looking for a flat

I contacted Chancellor’s about a flat I wanted to view in Maida Vale and spoke to Miles at the St John’s Wood branch. Not having reneged for many years I had a lot of questions that, to the seasoned renter would’ve been obvious, but Miles patiently answered them all and took his time in doing so. I didn’t ever feel any sense of impatience or exasperation at the - pretty basic! - questions I was asking. Communal hot water? “Did I need to get up very early to avoid the hot water tanks being emptied by everyone having a shower first thing…?” That kind of thing…

On the day of viewing Miles called me to let me know an offer on that flat had been accepted and offered to send me alternatives. We organised two other viewings. Miles was really open and, I felt, honest in his appraisal of both flats setting out what he saw as the benefits or drawbacks of both in a positive and honest way. I really appreciated that and I felt I could trust him as there was no upselling or overselling, just showing me around and pointing out things that were interesting. It was a quick decision for me that I wanted to make and Miles worked quickly once I made an offer, keeping in touch and keeping me updated. Once we’d had the offer accepted it was a smooth handover to the lettings team and completing the contracts has been a smooth process with Lauren keeping me updated and informed. I’ve a move in date set and so far the whole process has been smooth and really straightforward.

June 22, 2021
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Reply from Chancellors - St Johns Wood

Hi Garry, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Rental - London NW8

Searching for a new place to live just after three national lockdowns and not having moved house in a long time was a daunting process but Ella at Chancellors was incredibly efficient, helpful and friendly. She was there to talk through requirements by phone, arrange first and second viewings at the best times to suit us and to help clarify any specific details that we needed before we committed to signing on a property. I would highly recommend Chancellors and specifically Ella to anyone house hunting!

June 11, 2021
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Reply from Chancellors - St Johns Wood

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Miles was very helpful in helping us…

Miles was very helpful in helping us communicate our requirements to the landlord. Further, his timely communication and ability to stay on top of things helped us make an offer and promptly get accepted. It has been an incredible experience interacting with him and I would definitely recommend him to everyone :)

June 10, 2021
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Reply from Chancellors - St Johns Wood

Thank you Oindrilla for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Sale of flat in Maida Vale

I first spoke to Dean (Whitley) a year ago regarding the sale/letting of my flat that was occupied by my daughter. He impressed me with his analysis of the options available in the context of post the lockdown (2020) Having decided to sell the process was handled by Ian (Newton). He worked extremely hard to ensure both the buyer and myself were fully appraised of the progress, and also the issues arising with the pernikety questions raised the solicitors. Due the the efforts of all concerned, but particularly Ian the sale was completed on 28th May. I would like to thank the team at Chancellors and recommend them wholeheartedly.

June 2, 2021
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Reply from Chancellors - St Johns Wood

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars
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Reply from Chancellors - St Johns Wood

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Above and beyond

Ian Newton worked above and beyond what are the usual estate agent duties, liaising with buyer/seller solicitors, keeping me regularly informed and updated. Always proactive and reassuring.

May 27, 2021
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Reply from Chancellors - St Johns Wood

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Professional, polite and considerate

All staff from Chancellors that I have worked with are very polite and helpful. Especially Yoni from St Johns Wood Sales. He is extremely nice and very persevering.

May 24, 2021
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Reply from Chancellors - St Johns Wood

Thank you for leaving us this great review Miss Zhang, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Professional, tailored support and advice

Dean at Chancellors provided professional, helpful and friendly support during the early stages of our property search, sharing potential properties for us to review that were tailored to our specific search requirements. As first time buyers, we appreciated the honest advice on affordability and suitability of various leases.

May 17, 2021
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Reply from Chancellors - St Johns Wood

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Very happy with the service

Very straightforward to work with, always responsive to calls and messages and never needed chasing.
Very happy with the service and both Ian and Dean were absolutely fantastic - very accommodative and never pushy. Other estate agents take note!

May 12, 2021
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Reply from Chancellors - St Johns Wood

Hi Dipak, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 4 out of 5 stars

Mr Newton has worked very hard to get…

Mr Newton has worked very hard to get me a flat that has truly made me happy. He knew exactly what I was looking for and hence did not waste my time.
Hundred marks for that. .
He was in touch with me on a regular bases for over four years.
He is sincere, polite and punctual. When the time comes in a few years, I will get back to him.to sell my flat.
He also helped me by being in touch with my solicitors whenever they needed any information from the seller.
i sincerely thank Mr Newton for all his efforts and patience.
.

May 8, 2021
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Reply from Chancellors - St Johns Wood

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Viewing a property

Yoni was personable , helpful and did his best to answer all our questions.

May 7, 2021
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Reply from Chancellors - St Johns Wood

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Thank you!

We would like to express our gratitude to Ella Harris, our Lettings Negotiator at Chancellors, who has helped us find a suitable property in less than a week. She is very detailed, outgoing, and proactive in all respects. Huge thanks.

May 6, 2021
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Reply from Chancellors - St Johns Wood

Thank you for leaving us this great review Mrs Babilashvili, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

It’s not our first time using…

It’s not our first time using Chancellors, in fact the third time. It’s the case of sticking with someone who gives the right advice and also backs it up with results. In these difficult times when viewings were possibly a health risk, they carried on and delivered a difficult yet successful sale.
I would highly recommend their persistence and the care of their client always took precedence.

May 5, 2021
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Reply from Chancellors - St Johns Wood

Thank you Mrs Ramnani for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

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