Chancellors - Stanmore Reviews 

473
TrustScore 4 out of 5

3.9

38 The Broadway, HA7 4DU Stanmore, GB


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Rated 5 out of 5 stars

Having not moved for 23 years, we came into the home buying process fairly green & fresh faced. We had initial concerns as you do hear horror stories about estate agents sometimes. We needn’t have wor... See more

Company replied

Rated 5 out of 5 stars

Very efficient and helpful staff. Personal and friendly service. Yasser and Kiri kept in regular contact with me to let me know how things were progressing. They also put me at ease and nothing was to... See more

Rated 5 out of 5 stars

I just want to say a big thank you to Taylor Rosen, lettings negotiator, Stanmore branch. He was professional in every manner, timeous, courteous and patient with all my questions. He always had ope... See more

Company replied

Rated 5 out of 5 stars

I had the pleasure of dealing with Sean during my rental property search, and I can honestly say he was one of the only estate agents in the local area who consistently stayed in touch and genuine... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

3.9

Great

TrustScore 4 out of 5

473 reviews

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3.9

All reviews

(473)

1,736 reviews in the last 12 months

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Rated 5 out of 5 stars

I have dealt with many estate agents…

I have dealt with many estate agents however I had to take some time out to write this review. Juliette from Chancellors Stanmore has been amazing..very professional and made the viewing of properties very informative and clar l.
Not only this I have been informed every step of the way in terms of the progress and would recommend her to many estate agents.

October 28, 2020
Chancellors - Stanmore logo

Reply from Chancellors - Stanmore

Hi Mr Singh, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

Rated 5 out of 5 stars

I had the pleasure of meeting Ms Juliette

I had the pleasure of meeting Ms Juliette Dumouchel while inquiring about a 3 bed flat in Stanmore. Despite a virtual viewing Ms Dumouchel did her best to make me feel as if I was there. I am very pleased I had an opportunity to cooperate with Ms Juliette Dumouchel as having an excellent manner, she responded to my necessities immediately. I truly recommend her as a lettings negotiator.

October 16, 2020
Rated 5 out of 5 stars

Thanks Juliette so much for your help

Thanks Juliette so much for your help. Very sensible and clear advice. I feel very confident about going forward with you and the team at Chancellors.

October 14, 2020
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Reply from Chancellors - Stanmore

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Amazing Service

Chancellors has helped us massively with the Sale of our flat. David Bonnar has been amazing, he kept us assured and was supportive throughout the whole process. David was really responsive and was always available to help us. We couldn't have asked for a better person to assist us with our sale. Thank you so much

October 14, 2020
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Reply from Chancellors - Stanmore

Thank you for leaving us this great review Kasia, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 4 out of 5 stars

Nicole was very good emailed me all the…

Nicole was very good emailed me all the details to view the property and was greeted at the property gave ideas on how we could improve property.

October 14, 2020
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Reply from Chancellors - Stanmore

Hello Mrs Joshi, thank you for leaving this 4-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

Rated 4 out of 5 stars

I have recently rented a property via…

I have recently rented a property via Chancellor Stanmore and was assisted by Juliette Dumouchel. She has been absolutely amazing in assisting with all checks that needed to be completed for the property, inspite of me being overseas. She personally paid attention to every detail in the process and was available to help even on her day off when I was moving in. The only suggestion that would have been very helpful once I arrived to the property, was if an information booklet/inventory checklist was left for more details of how to use the property elements, but I was able to contact the team immediately for assistance. Overall it was a great service and was an easy transition moving into the property.

October 12, 2020
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Reply from Chancellors - Stanmore

Hi we are thrilled that you had an excellent experience with us, thank you for leaving us a 4-star review. We will make sure to pass your thanks on to the relevant teams.

Rated 5 out of 5 stars

Miss Juliette

What I can say. If you have real people working in your team who no works Only for money. who work in company as own family member and be loyal and grateful others too. And I can highly recommend and proudly say. Miss Juliette the way she works for this company so gently and working from mind and heart too. Thank you to help me in my concern. 🤝

October 9, 2020
Unprompted review
Chancellors - Stanmore logo

Reply from Chancellors - Stanmore

Thank you Hitesh for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Fantastic service from Monty @ Chancellors

Monty at Chancellor’s Stanmore was professional, prompt and accessible throughout. He delivered on every aspect of customer service, working hard to ensure deadlines were met and points raised were actioned in a timely and efficient manner. I would like to thank him for the top level service and attention provided! A credit to the branch, truly going above and beyond!

September 30, 2020
Unprompted review
Rated 5 out of 5 stars

Sales negotiator

At Chancellors – Stanmore, we found the staff very helpful and courteous. Our sales negotiator Nicole showed patience, was informative with us and the people viewing our home. She also put us at ease with the procedures of selling our home and her great sense of humour. It was always a pleasure meeting with Nicole.

September 27, 2020
Unprompted review
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Reply from Chancellors - Stanmore

Hi Mr Lawrence, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

Rated 5 out of 5 stars

I used Chancellors

I used Chancellors, Stanmore for my sale and am impressed and grateful for the service I received from David and Nicole. I placed my property on the market and 3 months later (to the day) I exchanged contracts. They were reliable and responsive throughout my dealings with them.

September 25, 2020
Unprompted review
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Reply from Chancellors - Stanmore

Thank you for leaving us this great review Miss D'Austin, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

My husband and I recently sold a flat…

My husband and I recently sold a flat through Chancellors Stanmore Branch. We were delighted with their service and, in particular, the agent David Bonnar who was immensely helpful, responsive and always very nice to deal with. The company is extremely proactive and will do everything they can to find a buyer.

August 9, 2020
Unprompted review
Rated 5 out of 5 stars

Profesional Manager - Stanmore

Exchanged on a Masonette originall shown to us by a very profession and efficient manager of the Stanmore Branch. The property details were very clear and communication to reach the agreed price was clear and precise. There was no pressure to decided and was patient until mortgage offer was received. Thank you David Bonnar

July 23, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer service!

I am extremely satisfied and happy with the service provided by Monty. He was very professional and helpful. Responded to emails quickly, made me feel comfortable and at ease when communicating. Customer service provided was PHENOMENAL. I don’t think 5 stars does his service justice!

July 9, 2020
Unprompted review
Rated 5 out of 5 stars

We cannot speak highly enough of David…

We cannot speak highly enough of David Bonnar at Chancellors estate agents.
His professionalism at handling the sale of our house was outstanding.

He showed very strong leadership skills, negotiating tactfully but firmly with both parties involved in the sale.

David kept us updated on a daily basis of the process of the sale.

We would be happy to use Chancellors again.

Janis & Colin Welham

July 4, 2020
Unprompted review
Rated 5 out of 5 stars

Francis was great

Francis was great. Navigated getting the deal done and managing the not so great Chancellors head office.

June 23, 2020
Unprompted review
Rated 5 out of 5 stars

All around great experience

All around great experience. Thanks to Jarieck and the team

March 21, 2020
Unprompted review
Chancellors - Stanmore logo

Reply from Chancellors - Stanmore

Thank you Guy for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Service much appreciated.

March 21, 2020
Unprompted review
Chancellors - Stanmore logo

Reply from Chancellors - Stanmore

Hi Miss Bignell, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

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