Chancellors - Stanmore Reviews 

473
TrustScore 4 out of 5

3.9

38 The Broadway, HA7 4DU Stanmore, GB


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Rated 5 out of 5 stars

Having not moved for 23 years, we came into the home buying process fairly green & fresh faced. We had initial concerns as you do hear horror stories about estate agents sometimes. We needn’t have wor... See more

Company replied

Rated 5 out of 5 stars

Very efficient and helpful staff. Personal and friendly service. Yasser and Kiri kept in regular contact with me to let me know how things were progressing. They also put me at ease and nothing was to... See more

Rated 5 out of 5 stars

I just want to say a big thank you to Taylor Rosen, lettings negotiator, Stanmore branch. He was professional in every manner, timeous, courteous and patient with all my questions. He always had ope... See more

Company replied

Rated 5 out of 5 stars

I had the pleasure of dealing with Sean during my rental property search, and I can honestly say he was one of the only estate agents in the local area who consistently stayed in touch and genuine... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

3.9

Great

TrustScore 4 out of 5

473 reviews

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3.9

All reviews

(473)

1,732 reviews in the last 12 months

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Rated 5 out of 5 stars

On our quest for finding our new house

On our quest for finding our new house, Ricky Veale was very helpful with the whole process.
Thank you to Ricky & his team.

February 10, 2021
Unprompted review
Chancellors - Stanmore logo

Reply from Chancellors - Stanmore

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Quality service

As a landlord I was looking for someone to market the property and find me a quality tenant. I got a good vibe from Ricky even before I met him but once I was able to meet him it was a no brainier. He was enthusiastic without being pushy, he was always happy to hear from me and never made me feel like I was bothering him. We will be going back to Ricky when we are in need of his services again.

February 9, 2021
Rated 1 out of 5 stars

I was very interested in renting a…

I was very interested in renting a property through them but was immediately dismissed by Mr. Monty Tang just because i work on a 0 hours contract and did not "pass" the "guarantor" even though the property i rent now is exactly of the same monthly rate and has been paid every month on time. I didn't like his demeanour from the beginning by email and over the phone, first he accused me of blocking his number even though i have never had his number before just because he couldn't get hold of me but then realised there was a typo in the number given to him (apparently). All i wanted was to arrange a viewing but before i could even do that, i was asked irrelevant personal questions like what is my job and how much money i earn, not just me but also the person i live with too, I've never had to do this before, it must be a company policy but i have to say its bad practice and an evasion of someones personal details, i generally do not like to disclose my monthly income to anyone unless its truly relevant and just to view a property in my opinion is not necessary. Once i revealed i work on a 0 hours contract i was immediately and rudely shut down, even though my monthly income and the person i live with monthly income is more than enough to cover the rental cost of this property i was interested in. I was left very disappointed as i was really interested in renting this property long term. i am afraid I cannot possible recommend this company to anyone. Disappointing!

February 6, 2021
Unprompted review
Chancellors - Stanmore logo

Reply from Chancellors - Stanmore

Hi Ronnie, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

Rated 5 out of 5 stars

Ricky was fantastic in helping us get…

Ricky was fantastic in helping us get our flat, especially over Christmas time! Very impressed with his excellent communication and would highly recommend his service!

February 3, 2021
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Reply from Chancellors - Stanmore

Hello PW, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

Rated 5 out of 5 stars

Professional Estate Agents

A very professional company that made us feel extremely at ease from the first appointment. There was no hard sell, everything was laid out before us and explained in detail where needed. All telephone conversations were handled with extreme knowledge whomever the sales person was conducting the business with us.

January 28, 2021
Rated 5 out of 5 stars

Professional, friendly and very supportive

We recently got in touch with Tammy Kariel at Chancellors, Stanmore for house viewing. We found Tammy specially and Chancellors in general very supportive, friendly and professional in the services offered. Really happy with them and looking forward to complete the house buying in the near future.

January 22, 2021
Rated 4 out of 5 stars

This review is based on my experience…with dealing with Ricky Veale

This review is based on my experience of working with Ricky Veale @ Chancellors in Stanmore. He has been extremely helpful in assisting with the rental of my property, and has consistently kept in touch with me throughout the process. If you’re considering letting your property I will definitely speak to Ricky at chancellors

January 22, 2021
Rated 5 out of 5 stars

Great service - highly recommended!

Great service - from start to finish. This was the first time that we let a property and Ricky Veale from the beginning was extremely friendly and informative. He connected with us on a personal level, and not just for commercial purposes - this was one of the reasons that we chose to go with Chancellors. Throughout the marketing period, we were constantly kept informed of progress, through both emails and telephone. Monty was also very helpful and friendly, giving us tips on how to attract more prospective tenants. Overall very pleased with the service provided and highly recommended.

January 5, 2021
Rated 5 out of 5 stars

Excellent Service Provided by Tammy Kariel

Tammy from the Stanmore office worked hard to try and find a property that was suitable for my needs and within budget. She was very professional and I felt safe and comfortable doing property viewings with her during these tough Covid restricted times.

December 7, 2020
Chancellors - Stanmore logo

Reply from Chancellors - Stanmore

Hello Miss Patel, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

Rated 4 out of 5 stars

We found Chancellors Stanmore Branch…

We found Chancellors Stanmore Branch very helpful and competent. They acted speedily and efficiently when dealing with all our queries and we would recommend them to others who are looking for rental properties

December 2, 2020
Chancellors - Stanmore logo

Reply from Chancellors - Stanmore

Hello Ruth, thank you for leaving this 4-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

Rated 5 out of 5 stars

I did two viewing with Andrew and he…

I did two viewings with Andrew and he was very helpful and informative
He arrived on time at the house we were supposed to meet and was very polite
He kept in touch periodically but unfortunately chancellors weren’t able to find me my perfect home
Thank you AK for your help
Regards
Jenny Jetha

November 25, 2020
Chancellors - Stanmore logo

Reply from Chancellors - Stanmore

Thank you Mrs Jetha for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars
Chancellors - Stanmore logo

Reply from Chancellors - Stanmore

Thank you for leaving us this great review Mr Cherukad, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Ricky and Julliette have both been…

Ricky and Julliette have both been great, from the first time speaking to them and when I went to go and meet Ricky at the property. He was on time and showed me around in detail.

Kept great communication throughout the processs. I am very happy.

Thanks to both and the team.

November 18, 2020
Chancellors - Stanmore logo

Reply from Chancellors - Stanmore

Hi Mr Ali, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

Rated 5 out of 5 stars

Nicole - Chancellors

Nicole has been a great communicator and in gone the extra mile with regards to finding us the dream home. I am very satisfied with this and hoping we will soon find a place with her help.

November 13, 2020
Rated 5 out of 5 stars

Dedictated and polite

We were happy with her professionalism and approach

November 6, 2020
Chancellors - Stanmore logo

Reply from Chancellors - Stanmore

Hi Pradeep, we are thrilled that you had an excellent experience with us, thank you for leaving us a
5-star review. We will make sure to pass your thanks on to the relevant teams.

Rated 5 out of 5 stars

Great experience

Nicole was a pleasure to deal with. She was very personable, quick to respond to queries and always kept me informed of progress. All in all a great experience.

November 4, 2020
Chancellors - Stanmore logo

Reply from Chancellors - Stanmore

Hello Fahim, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

Rated 5 out of 5 stars

Monty was very professional

Monty was very professional. followed me up and never forgot about me. he Listened to my needs and delivered what I wanted. definitely an asset to the company and wish all agents was the same.

November 3, 2020
Chancellors - Stanmore logo

Reply from Chancellors - Stanmore

Hi Keith, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

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