Chancellors - Stanmore Reviews 

473
TrustScore 4 out of 5

3.9

38 The Broadway, HA7 4DU Stanmore, GB


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Rated 5 out of 5 stars

Having not moved for 23 years, we came into the home buying process fairly green & fresh faced. We had initial concerns as you do hear horror stories about estate agents sometimes. We needn’t have wor... See more

Company replied

Rated 5 out of 5 stars

Very efficient and helpful staff. Personal and friendly service. Yasser and Kiri kept in regular contact with me to let me know how things were progressing. They also put me at ease and nothing was to... See more

Rated 5 out of 5 stars

I just want to say a big thank you to Taylor Rosen, lettings negotiator, Stanmore branch. He was professional in every manner, timeous, courteous and patient with all my questions. He always had ope... See more

Company replied

Rated 5 out of 5 stars

I had the pleasure of dealing with Sean during my rental property search, and I can honestly say he was one of the only estate agents in the local area who consistently stayed in touch and genuine... See more

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Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

3.9

Great

TrustScore 4 out of 5

473 reviews

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3.9

All reviews

(473)

1,732 reviews in the last 12 months

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Rated 5 out of 5 stars

Fabulous Stanmore team!

Thank you to the wonderful team at Stanmore, who were professional, efficient and most of all were able to “get the job done”

Thanking Monty for his absolute professional attitude and honesty, Hannah for all the administrative tasks she had to do and finally Ricky for putting it all together.

I wouldn’t look any further for another estate agent, they have your best interest as top priority.

April 26, 2021
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Reply from Chancellors - Stanmore

Thank you Anthea for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Very good in follow up past one year

Very good in follow up past one year . Very happy with the service

April 22, 2021
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Reply from Chancellors - Stanmore

Hi Mrs Agarwal, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Chancellors - Stanmore excellent team

Very friendly team, with a quick turn around from initial meeting to tenants moved into the property.

Also excellent with updates from all fronts.

April 21, 2021
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Reply from Chancellors - Stanmore

Thank you Mr Patel for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Positive first impression

Phoned to enquire about a valuation for my home with a view to using Chancellor’s. The young lady who dealt with my call was very polite and efficient which gave me a good first impression.

April 19, 2021
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Reply from Chancellors - Stanmore

Thank you Mrs Cranton for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

renting my property

great professional, hassle free service.Chancellors looked after all aspects of renting my property. A special thank you to Ricky Vealy who looked after this account and will recommend anytime.

April 19, 2021
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Reply from Chancellors - Stanmore

Thank you Mr Kotelawala for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Excellent Service from Monty

Monty who is extremely friendly, has very polite manners, has been extremely helpful from day one, he has gone out of his way to help me find the right property. I always had lots of communication from Monty in connection with properties & which areas I was looking for as he was determined to find me, my ideal property.
Thank you Monty for an amazing service & for making this property journey stress free for me & for never giving up on me - you have been absolutely amazing.
Wish you all the best in the future.
Warm Wishes, Sandra.

April 16, 2021
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Reply from Chancellors - Stanmore

Thank you for leaving us this great review Miss Santos Vilas, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Monty is a fantastic property guy

Monty is a fantastic property guy. I'd highly recommend him and appreciate his calm and friendly approach.

April 9, 2021
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Reply from Chancellors - Stanmore

Thank you for leaving us this great review Mr Verma, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Ricky has been excellent throughout…

Ricky has been excellent throughout with helping us let our property on the market. He worked hard to get us the best price and gave us some valuable information on how we could improve the property to attract potential letters. He is friendly, honest and easy to communicate with without being 'salesy' or pushy and i had no problems getting in touch with him when i had any concerns, he is always there and ready to help.

March 31, 2021
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Reply from Chancellors - Stanmore

Thank you for leaving us this great review Mrs Hirani, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 3 out of 5 stars

As letting agents for our property over…

As letting agents for our property over the past few years contact has largely been with you head office in Bracknel,l once a tenant had been found.
As a result of Covid the last year has proved troublesome but our problems re: non-paying rental tenants was finally resolved largely thanks to your Stanmore agent Monty Tang who has remained interested, helpful and concerned up to the present day. Had the Stanmore Branch been manned in the early lockdown days I am sure Mr. Tang would have found a solution earlier than finally transpired.
We thank huim for his close attention.
H C Nathan - Tanbed

March 25, 2021
Rated 5 out of 5 stars

We sold a property through Chancellors…

We sold a property through Chancellors in Stanmore and from the very first meeting with David who offered us guidance and advice on the marketing strategy and price right the way through to completion Chancellors have been fantastic.
Unfortunately our first sale fell through but through the hard work of Andrew Karamanlis and the team we found new buyers straight away and now are about to complete the sale.
Would highly recommend using Chancellors to either buy or sell your property

March 22, 2021
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Reply from Chancellors - Stanmore

Hi Mr Newport, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

I highly recommend Monty from…

I highly recommend Monty from chancellors (Stanmore)! He is professional, polite and genuine. Would definitely use him again for future letting needs.

March 19, 2021
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Reply from Chancellors - Stanmore

Thank you Mr Raja for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Friendly, approachable and helpful attitude towards new customers!

We recently had a great experience with Mr Monty Tang from Chancellors Estates! We were interested in a house to rent and Mr Tang arranged the viewing for us, as well as a second additional viewing upon request! He was incredibly friendly, approachable, professional and helpful. Even though we did not end up renting the property (simply because we found another more suitable for our needs), Mr Tang still tried to propose the best possible offers for us and kept us very well informed of any properties they had. We have not had any experience with the agency beyond that, however if the rest of the team representatives are as friendly and resourceful as Mr Tang, I am more than sure our experience with them would have been lovely!

March 17, 2021
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Reply from Chancellors - Stanmore

Thank you for leaving us this great review Marti, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Polite

Polite, professional and helpful.

March 16, 2021
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Reply from Chancellors - Stanmore

Hi Becky, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Very professional

Very professional
He can answer all the questions I have with suggestion. Highly recommended.

March 16, 2021
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Reply from Chancellors - Stanmore

Hi Mr Yau, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

I was happy with the service provided…

I was happy with the service provided and for the feedback of the applicants.

March 11, 2021
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Reply from Chancellors - Stanmore

Thank you Nina for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Excellent service

Excellent service. Was very pleased with how chancellors followed up on how the legal process was coming along and were very helpful in getting things done. I was impressed with the communications.

March 5, 2021
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Reply from Chancellors - Stanmore

Thank you for leaving us this great review Miss Pau, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Very helpful!

March 5, 2021
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Reply from Chancellors - Stanmore

Thank you for leaving us this great review Andra, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 4 out of 5 stars

Great service

We have used Chancellors to rent out our flat since 2019. All rent renewals have been handled by Monty Tang, who has been diligence and friendly. He has always managed to get us good results and responds to any queries quickly and efficiently.

February 24, 2021
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Reply from Chancellors - Stanmore

Thank you for leaving us this great review Mrs Gotecha, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 3 out of 5 stars

Once the sale had been accepted

Once the sale had been accepted, there was very little follow up from Chancellors leading to the exchange and completion of the sale. The issues which were addressed were not followed up or even resolved. To improve the service they need to look at the customer care and after sales service.

February 19, 2021
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Reply from Chancellors - Stanmore

Hi Mrs Raja, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via louise.hughes@chancellors.co.uk with the details? Many thanks.

Rated 5 out of 5 stars

HIGHLY PROFESSIONAL SERVICE DURING COVID TIMES

The communications and service provided by Karen and Nicole was professional and timely and above all consistent with our purchasing requirements. In times of COVID the service was perfectly maintained and everyone provide allowances due to current impacts - would highly recommend Chancellors and Karen and Nicole in the future.

February 19, 2021
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Reply from Chancellors - Stanmore

Thank you Rajan for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

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