Having not moved for 23 years, we came into the home buying process fairly green & fresh faced. We had initial concerns as you do hear horror stories about estate agents sometimes. We needn’t have wor... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Having not moved for 23 years, we came into the home buying process fairly green & fresh faced. We had initial concerns as you do hear horror stories about estate agents sometimes. We needn’t have wor... See more
Company replied
Very efficient and helpful staff. Personal and friendly service. Yasser and Kiri kept in regular contact with me to let me know how things were progressing. They also put me at ease and nothing was to... See more
I just want to say a big thank you to Taylor Rosen, lettings negotiator, Stanmore branch. He was professional in every manner, timeous, courteous and patient with all my questions. He always had ope... See more
Company replied
I had the pleasure of dealing with Sean during my rental property search, and I can honestly say he was one of the only estate agents in the local area who consistently stayed in touch and genuine... See more
Company replied
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
Written by the company
38 The Broadway, HA7 4DU, Stanmore, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Omar,
Is excellent he made buying a house such a breeze! Omar was professional and personal! He never made me and family feel uncomfortable and he helped me every step of the way! Job well done Chancellors.
Kind regards
Sherwin

Reply from Chancellors - Stanmore
Julia is wonderfully friendly and professional, I immediately felt like I was in good hands. Very easy to talk to and so knowledgeable about the properties she shows. All these great qualities make dealing with estate agencies a seamless experience!

Reply from Chancellors - Stanmore
I've never moved home before and chancellors was the first agency I got in contact with and the first to help me move out. I was looking to rent a three to four bedroom house between £1700-£2100 to which they delivered exactly that.
I was helped every step of the way by my agent who was super easy to get in contact with and constantly updating me on the progress of the paperwork/move, any problems I did have were swiftly delt with. If I ever need to move again in the future chancellors would be the first agency I'll get in contact with.

Reply from Chancellors - Stanmore
Great estate agents. Very professional, experienced and helpful agents.
Special thank you to Hannah from the Chancellors, Stanmore. Very helpful agent who went over and above to make the process of renting our first apartment run smoothly. Always there to answer our phone calls, emails and guided us through the necessary documents.
Highly recommend.

Reply from Chancellors - Stanmore
Hannah Fullbrook in Stanmore branch helped me to find the place where I am living at the moment. I had to come from far away, hence, I had a very limited time to view houses. She understood my situation and tried her best to show me as many places as possible and I could find the one I love. It was the last one and the time was Saturday evening! She is really a hard worker and you will find her very helpful as well. I had a couple inquiries after I moved in and they handled it very well. Therefore I strongly recommend this branch for looking for house rent etc.

Reply from Chancellors - Stanmore
As my first experience looking for a house in UK I have to admit that Chancellors team has been absolutley helpful and always ready for any questions or clarifications. Special Thanks to Julia who has been so professional and kind to me.

Reply from Chancellors - Stanmore
Very Nice staff from branch in Stanmore in special Julia.

Reply from Chancellors - Stanmore
Zac is very cheerful, efficient and helpful. He is attentive to the clients' needs, offers good advice and deals with all matters quickly and effectively. It is a pleasure to deal with him.

Reply from Chancellors - Stanmore
Zac took my house on the market and sold it within a couple of weeks. He called me every couple of days for updates and so did his team. You cant fault them. Great efforts, very professional and helpful
Once again thank you Zac + Team. You can see the difference in estate agents if you use them.

Reply from Chancellors - Stanmore
We have been dealing with Zac Talic at Chancellors in Stanmore and have found him to be very helpful and professional in dealing with a difficult transaction at a very busy time due to the stamp duty holiday. I can thoroughly recommend Chancellors, and Zac and his colleague Andrew Karamanlis in particular, to anyone looking for a professionally run estate agents.

Reply from Chancellors - Stanmore
I used Chancellors to let a property for the first time. For the main, I dealt with a gentleman called Ricky Veale. He is professional, knowledgable of current markets, and gets the job done. He dealt with tenants respectfully, and the property was let within a couple of weeks at the full asking price. Ricky will also go above and beyond dealing with matters that other agents won't, taking the pressure off myself to get on with my regular day job.
With regards to the rest of the team, they to were always professional, maintained good communication throughout the whole process, and their use of IT made everything simple and straight forward. I would certainly use Chancellors again

Reply from Chancellors - Stanmore
Ricky was really professional and helped me throughout my letting process. Would love to carry on business with him. Thanks

Reply from Chancellors - Stanmore
Ricky and the Chancellor’s team at Stanmore haste been very professional and diligent.

Reply from Chancellors - Stanmore
Andrew Karamanlis was invaluable in helping us to buy our property. He was friendly and professional. The service I received from him and Chancellors as a whole was top quality from viewing to completion. He, Hannah and Lorrain at Chancellors gave us sound advice and also took the pain to explain many intricancies in buying in detail. Chancellors took the trouble to keep us continually informed, and so I was able to complete the purchase before stamp duty holiday deadline. I would highly recommend Chancellors for property purchase.

Reply from Chancellors - Stanmore
I gave 5 stars as the service I received was top quality from valuation to completion.
I was kept updated all through the process on how people were interested in my property every week. If I had any questions they were answered. I would recommend Chancellors as an Estate agent to use.

Reply from Chancellors - Stanmore
I was interested in viewing a property and Kieran went out of his way to bring it forward and squeezed in appointment for me. Took me around and explained extremely well with patience.
Excellent Sales Consultant
Would recommend to friends and family

Reply from Chancellors - Stanmore
We have had a really good experience working with all the staff at Chancellors in Stanmore. We can only praise their communication and helpfulness while selling our house.

Reply from Chancellors - Stanmore
Daniel Levy of Chancellors in Stanmore has been amazing and so helpful during the sale of my property
Anytime I called and he was unavailable he immediately called me back and was so helpful contacting the buyers solicitors when there were any problems
I would highly recommend him and Chancellors’s is Stanmore to anyone

Reply from Chancellors - Stanmore
I would really thank Zac and his team for getting through the deal very quickly.
Kieran clearly understood my requirement and showed the best property that suits my needs.
Zac is really good negotiator and understood my situation as a first time buyer.
Finally a win win situation for both the seller and myself as a buyer.
Highly recommend Zac and his team to buy your dream house

Reply from Chancellors - Stanmore
Thanks to Zac my property is sales agreed within a week and of course of to all the salesman and the team at Chancellors stanmore for excellent service cannot fault them .

Reply from Chancellors - Stanmore
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.