Chancellors - Stanmore Reviews 

473
TrustScore 4 out of 5

3.9

38 The Broadway, HA7 4DU Stanmore, GB


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Rated 5 out of 5 stars

Having not moved for 23 years, we came into the home buying process fairly green & fresh faced. We had initial concerns as you do hear horror stories about estate agents sometimes. We needn’t have wor... See more

Company replied

Rated 5 out of 5 stars

Very efficient and helpful staff. Personal and friendly service. Yasser and Kiri kept in regular contact with me to let me know how things were progressing. They also put me at ease and nothing was to... See more

Rated 5 out of 5 stars

I just want to say a big thank you to Taylor Rosen, lettings negotiator, Stanmore branch. He was professional in every manner, timeous, courteous and patient with all my questions. He always had ope... See more

Company replied

Rated 5 out of 5 stars

I had the pleasure of dealing with Sean during my rental property search, and I can honestly say he was one of the only estate agents in the local area who consistently stayed in touch and genuine... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

3.9

Great

TrustScore 4 out of 5

473 reviews

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3.9

All reviews

(473)

1,730 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service. I felt I was really supported with securing the tenancy. Timely responses to my emails and phone calls. I cannot thank Ricky enough for making what was at times quite stressful just that little bit easier. Ricky was very supportive and approachable. He really helped me through the process. If truth be told, I was almost giving up but Ricky just kept pushing and I drew strength from that. Thanks so much Ricky. Because of you I will recommend Chancellor's Stanmore to family and friends. I owe you a bottle of fine wine but I will delay till Christmas so I do not have to do it twice😃. Thank you Ricky. I am truly grateful

October 7, 2021
Rated 5 out of 5 stars

Chancellors Letting Review

Ricky Veale from Chancellors was professional throughout what can be a stressful time finding and securing a tenant for my rental property. Ricky was polite, efficient at all times and was always available to answer any queries. As a result, the whole process was painless and completed within 2 weeks.

I will certainly be recommending Ricky Veale and Chancellors and I will be using them again for my next rental.

October 7, 2021
Rated 5 out of 5 stars

Brilliant service from Chancellors especially Ricky.V

I had the pleasure of dealing with Ricky from Chancellors Stanmore who was nothing but helpful, always open and honest.
Ricky managed my expectations and provided quality service.
Emails and calls were attended to in a timely manner.
Ricky was polite throughout the whole process.
This was my first time letting my property, I had a number of questions which Ricky was always happy to answer and take time out to explain.
I would recommend using Chancellors and in particular Ricky who made the whole letting process a breeze.

October 7, 2021
Rated 1 out of 5 stars

I experienced Very poor service

I experienced Very poor service. I would never recommend their service.

August 20, 2021
Unprompted review
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Reply from Chancellors - Stanmore

Hi, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

Rated 5 out of 5 stars

I have been very impressed with the…

I have been very impressed with the service provided by Zac Talic in the Stanmore branch. Professional, courteous and very responsive. Thanks to his help, our house purchase is proceeding smoothly. I would definitely recommend him.

August 18, 2021
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Reply from Chancellors - Stanmore

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Fast, efficient service

Fast, efficient, regular updates and good customer service.
We had offers from the first week, and within 3 weeks the flat is in the process of being sold.

Great work Zach. 👍

August 17, 2021
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Reply from Chancellors - Stanmore

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 1 out of 5 stars

Avoid this branch

Honestly this is the worst estate agents I have ever dealt with,
Stanmore
They have staff members working for them who haven’t been trained correctly, each time you ask a question you receive various responses with days and weeks of waiting time in between,
I highly recommend to not use this branch for any services,
At the beginning they act very willing to help to hit their commission and targets for sales. Once they have you committed they then move on to the next customer.. appealing customer service skills...

August 12, 2021
Unprompted review
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Reply from Chancellors - Stanmore

Hello Sasha, your feedback is important to us and are sorry that you have concerns currently therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.

Rated 5 out of 5 stars

Delighted with Daniel Levy of Chancellors, Stanmore

Delighted with the extremely professional service that Chancellors have provided me with, especially Daniel Levy the Client Manager, who handled the sale of our house with great personal attention to detail from start to finish, and was always available for any queries at any time of the day. I would use Chancellors again if needed and would highly recommend them to anyone who is looking to sell.

August 11, 2021
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Reply from Chancellors - Stanmore

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service - called as advised, answered my queries and followed up with phone calls and reminders. An ambassador for Chancellors.

August 10, 2021
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Reply from Chancellors - Stanmore

Thank you for leaving us this great review Vera, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Tenant find

found me a tenant and processed the checks quickly and efficiently.

August 9, 2021
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Reply from Chancellors - Stanmore

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

The young sales lady named Julia Porzuc…

The young sales lady named Julia Porzuc is charismatic, quick-witted, passionate, informative and above all a very helpful person.

Thanks, Julia for the excellent service you have provided

August 5, 2021
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Reply from Chancellors - Stanmore

Thank you for leaving us this great review Mr Tanna, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Always available to take my call

Always available to take my call and quick to get things resolved.

August 3, 2021
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Reply from Chancellors - Stanmore

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Property Let - Very Professional and Through

As a first time landlord, I must admit Chancellors and especially Ricky was very professional and helpful with my property to let. I would say thorough professionalism, excellent service and best estate agent I've worked with as they actually cared about what I'm looking for. Would recommend to everyone. Ricky Veale has been very helpful and informative through the whole process and understood my needs fully. His approach is very professional and his overall attitude very positive and understanding. Thank you Ricky and would definitely recommend to anyone looking to rent out their property. I am definitely giving 5 star for excellent Service, professionalism, speed and reliability. Keep it up Ricky and team and will love to do business in future too -:)

July 28, 2021
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Reply from Chancellors - Stanmore

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Zac came round and valued my house

Zac came round and valued my house. He arrived in a professional manner and conducted himself very well. When we are ready to come to market I will be contacting him to sell my home

July 28, 2021
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Reply from Chancellors - Stanmore

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

The agent was very friendly and polite

The agent called Kieran was very friendly and polite, I had few questions and he was able answer right way.

July 26, 2021
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Reply from Chancellors - Stanmore

Thank you Mr Dedolli for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

excellent sales property agent

Kirren is a very polite cool gentle man
I had to cancel my appointment due to un fore seen circumstances but he was there to re arrange
Plenty of sales tackticks
Honesty and dedication
Regards
Prabhudas gokaldas

July 22, 2021
Chancellors - Stanmore logo

Reply from Chancellors - Stanmore

Thank you Prabhudas for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

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