Chancellors - Stanmore Reviews 

473
TrustScore 4 out of 5

3.9

38 The Broadway, HA7 4DU Stanmore, GB


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Rated 5 out of 5 stars

Having not moved for 23 years, we came into the home buying process fairly green & fresh faced. We had initial concerns as you do hear horror stories about estate agents sometimes. We needn’t have wor... See more

Company replied

Rated 5 out of 5 stars

Very efficient and helpful staff. Personal and friendly service. Yasser and Kiri kept in regular contact with me to let me know how things were progressing. They also put me at ease and nothing was to... See more

Rated 5 out of 5 stars

I just want to say a big thank you to Taylor Rosen, lettings negotiator, Stanmore branch. He was professional in every manner, timeous, courteous and patient with all my questions. He always had ope... See more

Company replied

Rated 5 out of 5 stars

I had the pleasure of dealing with Sean during my rental property search, and I can honestly say he was one of the only estate agents in the local area who consistently stayed in touch and genuine... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

3.9

Great

TrustScore 4 out of 5

473 reviews

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3.9

All reviews

(473)

1,729 reviews in the last 12 months

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Rated 4 out of 5 stars

The agent gave me a really good tour in…

The agent gave me a really good tour in the house, and really persuade me to make and offer.

November 5, 2022
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Reply from Chancellors - Stanmore

Hi Miss Faria, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Sonia has been very helpful in our…

Sonia has been very helpful in our search. She has kept us informed, listened to our needs and been very responsive to all our queries. It is always a pleasure working with her and we appreciate her hard work very much.

September 6, 2022
Rated 5 out of 5 stars

It was my first time to rent a new…

It was my first time to rent a new house after 12 years and try to move from my old house the agency made it so easy for me still I’m not believing I’m in the new home because the agency staf did step by step everything easy and perfect for me and my family , they are very kindly and on time especially miss Sonia Dhiman and I want to leave message for her and her team and say to them thanks for everything you are the best agency and the best one. Thanks.

August 30, 2022
Rated 5 out of 5 stars

Sonia from the lettings department has…

Sonia from the lettings department has been amazing from the time we have met her. Very patient and explained everything properly. A true asset to the company.

August 23, 2022
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Reply from Chancellors - Stanmore

Thank you for leaving us this great review Ronak, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars
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Reply from Chancellors - Stanmore

Hi Mr Jones, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

One to One Excellent Services Helpful Staff

It's great experience with CHANCELLORS especially there staff are highly trained and professional since I emailed ther state agent CHANCELLORS by midnight to enquire about a 3 bedroom house and I had a respond from Ms Loryn by phone in the morning who she was looking after my enquires and she's been very helpful .
Ms Loryn was arranging the viewings for me and she tried to help as much as she can because I am coming from Cardiff to London which is along distance she give me flexibility for viewing then she recommend me a stunning butiful house in Stanmore and now I am lucky to find this house by helpful staff .
I can describe CHANCELLORS agency services are
One to one excellent service as they care about there customers and respond quickly to there enquiries.
Much appreciated Thank you

June 29, 2022
Rated 2 out of 5 stars

Friendly staff

Friendly staff, but extremely difficult to get hold of on the phone.
Booking viewings was an arduous process. I called daily on multiple occasions to try and confirm a viewing and could not get through to the branch.
When I did get through to the branch I still did not receive confirmation of my viewing.
Seeing properties seemed like a difficult task, especially considering I was moving from one city to London, my time in person was limited.
They did accommodate a viewing at last minute on a day I was available, however this took a lot of persuasion.
At times it felt like I was bothering the organisation by attempting to book a viewing.

June 10, 2022
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Reply from Chancellors - Stanmore

Thank you for bringing this to our attention Dr Basi, we really appreciate it. Your feedback is important to us and we are sorry that you have concerns currently, therefore, please can you send an email to caitlin.greaves@chancellors.co.uk so that we can look into resolving this for you. Thank you.

Rated 4 out of 5 stars

Very attentive and helpful

Loryn was very attentive and helpful, calling me regularly to update me on the progress of our rental application. We are hoping to sign the tenancy and get our keys next week, so thank you

April 14, 2022
Rated 5 out of 5 stars

Viewing a flat

I went to view a flat through Chancellors. Their agent was Loryn She was waiting for me. She was Polite Punctual and Friendly whilst being professional.
She pointed out various things about the flat and answered questions without hesitation. The existing tenants were in the flat whist I was viewing and Loryn aware of was respectful and did not to encroach on their privacy.

April 6, 2022
Rated 5 out of 5 stars

Daniel and Zac at Chancellors Estate…

Daniel and Zac at Chancellors Estate Agency Stanmore Branch handled the sale of my late Aunts property with professionalism, but more importantly a great deal of care.

The sale of the home, which my Aunt had lived in for 74 years, took a longer time than expected to sell because of the pandemic, however Chancellors consistently stayed positive and kept myself informed at all times.
Thank You

April 5, 2022
Rated 5 out of 5 stars

Harrow property let by Monty, excellent service.

Monty let a house for me in Harrow. I was planning to do it myself through openrent, but was curious as to what a professional would value the property at. Monty set a price that felt high, but by targeting a specific demographic, he quickly achieved the full asking price, setting a record for the street. As well as maximising my yield, he was always available, polite and knowledgeable. I can thoroughly recommend Monty and hope to work with him again in the future.

April 2, 2022

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