Chancellors - Summertown Reviews 

401
TrustScore 4.5 out of 5

4.7

255 Banbury Road, OX2 7HN Oxford, GB


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Rated 5 out of 5 stars

I had a really positive experience with Chancellors throughout my property purchase. The team did a great job of following up regularly and ensuring that everything stayed on track. Their communi... See more

Company replied

Rated 5 out of 5 stars

I've found my experience with Chancellors extremely satisfying. They've been very responsive and have kept me up to date every step of the way. They were very polite and professional and were hap... See more

Company replied

Rated 5 out of 5 stars

Chancellors have proved quite helpful to us in a challenging rental market. I was especially happy with Julia’s level of effort and flexibility in helping me understand the rules of UK tenancies that... See more

Company replied

Rated 5 out of 5 stars

The team at Chancellors has been incredibly helpful every step of the way. No matter the issue or question, they’re always quick to respond and go out of their way to assist. Truly reliable and easy... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 255 Banbury Road, OX2 7HN, Oxford, United Kingdom

  • 01865 516161

4.7

Excellent

TrustScore 4.5 out of 5

401 reviews

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4.7

All reviews

(401)

1,730 reviews in the last 12 months

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Rated 5 out of 5 stars

It was a pleasure to deal with…

It was a pleasure to deal with Chancellors Summertown Oxford during the rental process of our property. Special thanks to Katie and Louise for helping during every step.

March 8, 2025
Chancellors - Summertown logo

Reply from Chancellors - Summertown

We're so glad to hear you had a positive experience with our team. It's wonderful to know that Katie and Louise were able to provide you with excellent service. We strive to make the rental process as smooth and enjoyable as possible for our clients.

Rated 5 out of 5 stars

extremely kind and competent support

I would like to express my sincere appreciation for Ms. Joe Jackson's outstanding work. Her kindness and dedication have truly made a positive impact, and I am extremely grateful for her assistance.

December 18, 2024
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Reply from Chancellors - Summertown

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Super helpful and friendly!

Louise showed us around the property. she was on time, friendly and happy to answer all the questions we had!

December 11, 2024
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Reply from Chancellors - Summertown

Hi Ellie, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Great communications and team effort to…

Great communications and team effort to find tenants for my property.
Louise Deakin has been great handling the whole process!

November 22, 2024
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Reply from Chancellors - Summertown

Thank you for your kind words. We are thrilled to hear that you had a positive experience with our team. We strive to provide exceptional service to our clients and we are pleased to know that Louise Deakin was able to meet your needs.

Rated 5 out of 5 stars

House Sale, Oxford

We would like to thank Chris and Nita at Summertown for all their help in selling our property. We were very impressed with their professionalism and attention to detail. Chris phoned us every week with an update which was really helpful.

October 25, 2024
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Reply from Chancellors - Summertown

Thank you Phil for giving our Summertown branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

Rated 5 out of 5 stars

Chris was very helpful and answered all…

Chris was very helpful and answered all of our questions

October 10, 2024
Chancellors - Summertown logo

Reply from Chancellors - Summertown

Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Fast and quick to response

Fast and quick to response, katie was very helpful in securing a property for me

October 1, 2024
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Reply from Chancellors - Summertown

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Selling a house is never easy with…

Selling a house is never easy with multiple questions and challenges however, my experiance with Chancellors and especially Nita from Summertown office was impeccable. No questions unanswered, no problem or challenge not resolved. Highlight was Nita always returned my calls or e.mails promptly.

Highly recommended

Thanks you Nita for all your great work.

October 3, 2024
Chancellors - Summertown logo

Reply from Chancellors - Summertown

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Katie made every step of the process a…

Katie made every step of the process a breeze. Quick to respond and ever helpful, thank you!

September 26, 2024
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Reply from Chancellors - Summertown

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars
Chancellors - Summertown logo

Reply from Chancellors - Summertown

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 4 out of 5 stars

Mr. X

Good in all.

August 20, 2024
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Reply from Chancellors - Summertown

Thank you Mr for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

Couldn't have asked for a more helpful agent

Katie was very helpful throughout the entire rental process. She always replied to any questions I had within 5 minutes and walked me through each step to getting an apartment. She made the process so easy and stress free!

August 15, 2024
Chancellors - Summertown logo

Reply from Chancellors - Summertown

Dear Ms Rogge,

Thank you for sharing your positive experience with Chancellors - Summertown Estate Agents. We are pleased to hear that Katie provided you with excellent service, walking you through each step of the rental process and ensuring that you were able to find the perfect apartment with ease and without stress. Our team members strive to provide all of our clients with timely and helpful assistance, and we are delighted to know that you found our services to be top-notch. We appreciate your business and look forward to serving you in the future.

Best regards,
Chancellors - Summertown Estate Agents

Rated 5 out of 5 stars

Great help

I was searching for a new flat from abroad and without help, it would have been much harder. Thanks!

August 13, 2024
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Reply from Chancellors - Summertown

Thank you for this fantastic review!

Rated 5 out of 5 stars

Bespoke Service - Excellent

It’s a pleasure to write this 5-star positive review for Louise Deakin. Louise has worked extensively over the last few months accommodating my difficult list of “wants” regarding accommodation. It’s been made more difficult for Louise given the time of year and the extensive demands on good accommodation within the small Dragon School zone. However, Louise has achieved the impossible. Louise showed professionalism, dynamic thinking and forward thinking to achieve the goal – I highly recommend Louise.

July 12, 2024
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Reply from Chancellors - Summertown

Thank you for leaving this fantastic review!

Rated 5 out of 5 stars

5-star experience, thanks Louise!

Louise Deakin MARLA was fantastic. Friendly, prompt, knowledgeable, and incredibly professional from first phone call to closing. She helped me find exactly what I was looking for, managed the negotiation fairly, and closed the whole process within 24 hours. Couldn't have asked for more.

July 5, 2024
Chancellors - Summertown logo

Reply from Chancellors - Summertown

Thanks so much for sharing your experience with us.

Rated 5 out of 5 stars

Louise was extremely helpful in achieving the impossible (finding a rental that will accomodate a dog!)

Louise was extremely helpful in what was a very stressful house hunt to accommodate myself and my dog! She always picked up the phone to let me know what the status was of my offer, and also reassured me in-person during my viewing. I will highly recommend her as a rental agent for anyone looking for a property in Oxford!

July 1, 2024
Chancellors - Summertown logo

Reply from Chancellors - Summertown

Thanks so much for sharing your experience with us.

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