Chancellors - Sunbury on Thames Reviews 

413
TrustScore 4.5 out of 5

4.4

1 Staines Road West, TW16 7AB Sunbury-On-Thames, GB


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Rated 5 out of 5 stars

Ben and Daisy were absolutely brilliant. They made my experience so straightforward and answered any questions I had at every stage of my application. I want to give my up most gratitude to these guys... See more

Company replied

Rated 5 out of 5 stars

I was pleasantly surprised by the speed and efficiency of the service I received from Chancellors today. Within 10 minutes of walking through the door, all my particulars had been noted and one of the... See more

Company replied

Rated 5 out of 5 stars

Chancellors estate agent’s Sunbury branch in Middlesex recently sold one of our by-to-let flats. The market is not good for sellers at the moment and there were some particularly tricky issues that ma... See more

Company replied

Rated 5 out of 5 stars

I have just sold my house through Chancellors in Sunbury. I would definitely recommend Chancellors to any one considering buying or selling a house. Daniel Short was absolutely excellent in all that h... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 1 Staines Road West, TW16 7AB, Sunbury-On-Thames, United Kingdom

  • 01932 785164

4.4

Excellent

TrustScore 4.5 out of 5

413 reviews

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4.4

All reviews

(413)

1,570 reviews in the last 12 months

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Rated 5 out of 5 stars

We were keep very well communicated throughout…

We were kept very well communicated throughout the purchase. And always chased up any queries we had. She made the process very smooth for us.

June 28, 2024
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Reply from Chancellors - Sunbury on Thames

Thanks so much for sharing your experience with us.

Rated 5 out of 5 stars

Daisy was so helpful

Daisy was so helpful. She spent time understanding my requirements and explaining the rental process and she kept me updated throughout. Thank you

May 22, 2024
Rated 5 out of 5 stars

Great experience

It was a great experience to receive Chancellors’ support in finding a rented property. Jess who assisted me was very helpful in communicating with the land lord and get the whole process completed very fast.

April 18, 2024
Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with Amelia from Chancellors. They were very professional and kept me informed throughout the process with regular updates. The whole process was straightforward and and easy to navigate. I would recommend Chancellors to anyone looking to move in the London area.

March 8, 2024
Rated 1 out of 5 stars

Our boiler packed on on Tuesday evening…

Our boiler packed on on Tuesday evening sometime, it has till not been fixed we have been without heating or hot water (so no baths) they are pathetic in doing anything when there is a problem. I dont know how you gave them 5 stars they are absolutely useless

February 2, 2024
Unprompted review
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Reply from Chancellors - Sunbury on Thames

Thank you for bringing this to our attention Brigette, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.

Rated 1 out of 5 stars

Chancellors poor poor management.

Don’t use Chancellors (Sunbury, Bracknell) they don’t have any interest in landlords or tenants . They illegally retained 3 months rent for no reason had to threaten to leave them before they released the rent. Then extended an outdated agreement that had someone who no longer owned the property. Then I found out they were charging the wrong rent. So many phone calls lots of messages left no one contacted me to resolve the matter or explain why. Poor poor poor management. Also beware on them selling no deposit schemes, just check with the tenants that they haven’t got a deposit it’s just Chancellor way of making more money. Went to the ombudsman they agreed that I had a case against Chancellors, awarded compensation.
I thought that the estate agent business had clean up there act,

February 29, 2024
Unprompted review
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Reply from Chancellors - Sunbury on Thames

Hello Trevor, your feedback is important to us and we are sorry that you have concerns currently therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.

Rated 5 out of 5 stars

Regular contact

Regular contact. Prompt replies. Very helpful

December 14, 2023
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Reply from Chancellors - Sunbury on Thames

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Amazing team and service

Amazing team and service; Mr Luke Westcott looked after us very well. A pleasant experience.

December 8, 2023
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Reply from Chancellors - Sunbury on Thames

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Excellent Advice and support…

Very good advice on how to price and market the property and good feedback after each viewing.

November 21, 2023
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Reply from Chancellors - Sunbury on Thames

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Luke was fantastic throughout! - 5*

Luke was fantastic throughout the whole selling process of our commercial property.

Luke kept me updated every step of the way.

Would 100% Recommend!

5* Service

November 28, 2023
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Reply from Chancellors - Sunbury on Thames

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Amazing service wouldn't hesitate to use again

From start to finish the team at chancellors have listened and communicated with me about the process as a whole. I know the agents have worked their socks off and gone over and above to get this property sold. With and massive thanks to Luke and Olivia and of course Dan at the very start.
I will always be choosing Chancellors in the future.
Thank you again.

November 28, 2023
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Reply from Chancellors - Sunbury on Thames

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Rated 5 out of 5 stars

Transparency and communication /…

Transparency and communication / feedback had been excellent from Brandon our sales negotiator and I wouldn’t hesitate to use Chancellors again

November 24, 2023
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Reply from Chancellors - Sunbury on Thames

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Managed the sale over an extended…

Managed the sale over an extended period to my satisfaction. Always helpful & friendly keeping me up to date.

October 26, 2023
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Reply from Chancellors - Sunbury on Thames

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

The sales team at Sunbury really helped

The sales team at Sunbury really helped me get the best price for my recent house sale. In particular Luke and Olivia on the team were very supportive and kept me well informed as the sale progressed. In total, no stress and a great result. Thank you Chancellors !

October 23, 2023
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Reply from Chancellors - Sunbury on Thames

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Great service whilst I’ve been looking…

Great service whilst I’ve been looking for a new property from Abdul Miah. Whilst I haven’t quite found what I’m after, the service has been great.

October 12, 2023
Unprompted review
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Reply from Chancellors - Sunbury on Thames

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Absolutely great

September 20, 2023
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Reply from Chancellors - Sunbury on Thames

Thank you for this review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Thank you for your support through this…

Thank you for your support through this house move Luke and for staying so regularly in touch - great communication.

August 10, 2023
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Reply from Chancellors - Sunbury on Thames

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

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