Chancellors - Thame Reviews 

82
TrustScore 5 out of 5

4.8

2 Cornmarket Street, OX9 3DR Thame, England, GB


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Rated 5 out of 5 stars

Maria, James and Daniel have been nothing short of amazing! They’ve kept us updated throughout the whole process of purchasing our house. Maria has been an advocate for us when dealing with the solici... See more

Company replied

Rated 3 out of 5 stars

The only person who impressed me was James Ambridge who was polite and charming with a delightful sense of humour. He was always helpful and tried his best for me. However the actual sales team wa... See more

Company replied

Rated 5 out of 5 stars

From the start, the chancellors team, Dan & Rachel, were welcoming, professional and motivated. This was bourne out during the initial phase of property descriptions, photographs etc, which were done... See more

Company replied

Rated 5 out of 5 stars

We recently completed our house sale with Chancellors in Thame. From the first visit they were professional, friendly and helpful. The initial valuation was immediately followed up by a phone call fro... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 2 Cornmarket Street, OX9 3DR, Thame, England, United Kingdom

  • 01844617700

4.8

Excellent

TrustScore 5 out of 5

82 reviews

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4.8

All reviews

(82)

1,730 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service!

Daniel Bremner was efficient, communicative, and professional throughout our dealings with him. He did his utmost to ensure our sale agreement progressed smoothly and provided consistent updates throughout the process. Daniel is an undeniably valuable asset to Chancellors Thame and we wish him everything of the best. Thank you!

June 23, 2023
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Reply from Chancellors - Thame

Thank you for leaving us this great review Mrs Taryn Tavener-Smith, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Dan was with us every step of the way

Dan was with us every step of the way. It was a difficult journey at times with the market conditions and a few other complications, but he helped to keep our spirits up. Dan did everything he could to find us good buyers, and his gut instinct was spot on when it came to the best buyers to accept an offer from. We're moving out of the area but if we were staying we would not hesitate in using Dan again.

June 22, 2023
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Reply from Chancellors - Thame

Thank you for leaving us this great review Phil, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Fantastic estate agents!

As first time buyers we couldn’t of have had a better first experience dealing with estate agents. Dan was super helpful and professional from our first viewing to getting our offer accepted. I had lots of questions and Dan was always patience and happy to help!

May 15, 2023
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Reply from Chancellors - Thame

Thank you for leaving us this great review Ellie, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 1 out of 5 stars

Useless and infuriating

Non existent communication, unable to communicate a rent increase and suddenly expects back payment, mould reported and ignored, the seal on multiple windows have gone but ignored (this is causing said mould), the shower leaks because they've bodged a shower door that doesn't fit, the list goes on.

And then 'Alia Akelah' asked me to submit a review here including their name... So here you go, my pleasure.

April 30, 2023
Unprompted review
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Reply from Chancellors - Thame

Hi James, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

Rated 5 out of 5 stars

Very friendly

Very friendly, every query was answered quickly and cheerfully. Also very efficient. I'm very glad I chose them to sell my house, which sold within a few days of being on the market.

April 18, 2023
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Reply from Chancellors - Thame

Thank you for leaving us this great review Mrs Marshall, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Very helpful at all times

Very helpful at all times. The viewing was very informative and carried out professionally. Communication has also been good at all times. Overall very happy with the service we have so far received.

April 18, 2023
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Reply from Chancellors - Thame

Thank you for leaving us this great review Trevor, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Very friendly, extremely knowlegeable

Very friendly, extremely knowledgeable. Dan helped us clearly understand the process and ran thru the whole list of activities. He has been extremely helpful and we are sure we are in good hands.

March 14, 2023
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Reply from Chancellors - Thame

Thank you for leaving us this great review Partha, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Having viewed a few houses with…

Having viewed a few houses with Rachael, I found her very knowledgeable about each house and if she didn’t know something she would find out for me and let me know.
Always a positive experience viewing houses with her!

February 1, 2023
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Reply from Chancellors - Thame

Thank you for leaving us this great review Andrew, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Dan and Rachael at the Thame branch of…

Dan and Rachael at the Thame branch of Chancellors have been incredibly helpful in supporting my elderly parents downsize from the family home. All through the process they provided good, honest advice - treating my parents with respect and understanding. They've always followed through with their promises and provided timely and informative updates.
A fantastic and friendly service, which I will be recommending to friends and family. Thanks, Dan & Rachael!

February 10, 2023
Unprompted review
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Reply from Chancellors - Thame

Thank you for leaving us this great review G.D, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Professional and focussed attitude shown by the Thame team

From the start, the chancellors team, Dan & Rachel, were welcoming, professional and motivated. This was bourne out during the initial phase of property descriptions, photographs etc, which were done on time and with minimal intrusion to our busy lives, which was hugely appreciated. The day that the house went on the market a buyer was found, we are still in shock, but hugely appreciative of the professional attitude shown by the Thame team, only to the next stage of our housing adventures...

February 7, 2023
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Reply from Chancellors - Thame

Thank you for leaving us this great review William, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Thanks for taking some of the stress…

Thanks for taking some of the stress out of renting. Helpful, good knowledge, and listened to what my requirements are so that my time isn't wasted x

February 1, 2023
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Reply from Chancellors - Thame

Thank you for leaving us this great review Neil, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

House sale through Chancellors

We recently completed our house sale with Chancellors in Thame. From the first visit they were professional, friendly and helpful. The initial valuation was immediately followed up by a phone call from Rachael who was our main point of contact throughout the sale. During the entire process Rachael was in continuous contact and was extremely helpful and a pleasure to deal with, keeping us up to date with what was going on and answering any questions we had. I would not hesitate to use them again based on our experience.

September 30, 2022
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Reply from Chancellors - Thame

Hi JaFarqu, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Highly recommended, fantastic service

When selling my flat with chancellors, there representative Rachael was always very helpful throughout the process, was able able to provide answers to all questions quickly and was fantastic
at providing sound guidance and key stages of the sale. Would highly recommend!

November 30, 2022
Rated 5 out of 5 stars

Thank you Rachael…

This review is dedicated to Rachael Clarke. She is without doubt the main reason I held on throughout the chaos of the mini budget and everything else. Rachael was superb from start to finish, she was interested, focused and responsive - when the chips were down Rachael was the person I would turn to. Thank you Rachael for your professionalism and honesty throughout the process and for often going over and above. Rachael is a credit to Chancellors and main reason I endeavoured with the journey........

November 25, 2022
Rated 5 out of 5 stars

amazing service

Rachel went above and beyond with the help of her colleagues. Could not have asked for a more helpful and informative service from start to finish.

November 22, 2022
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Reply from Chancellors - Thame

Thank you for leaving us this great review Ms Hamblin, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Dan has been very proactive with…

Dan has been very proactive with helping us find a suitable property, opening our minds to a variety of options and canvassing for potential sellers in the small development we would like to buy a property. He is very professional and likeable and I would not hesitate to recommend Dan at Chancellors to friends and family in future

November 18, 2022
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Reply from Chancellors - Thame

Hi Mrs Brooks, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Rachel was super helpful

Rachel was quick and willing to help with any questions we had - even once we’d been passed on to another team when we were trying to exchange she quickly found out what was going on for us.

November 22, 2022
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Reply from Chancellors - Thame

Thank you for leaving us this great review Mrs Allen, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

First class, Chancellors

Rachael was really helpful and kept me informed on the process all the way. Friendly but professional and nothing was to much trouble, she made me feel like her number one customer. I will always highly recommend her.

November 15, 2022
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Reply from Chancellors - Thame

Hi Margaret, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Kept up to date and guided all the way…

Kept up to date and guided all the way through the purchase process, very well looked after.

November 11, 2022
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Reply from Chancellors - Thame

Thank you for leaving us this great review John, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Rachael

I cannot express enough how helpful Rachael was with our house move. She was the one constant person we could rely on when we were not getting answers from anyone else. She kept us regularly updated (even during the quiet time when it was taking weeks for searches etc to come back). She is definitely an asset to your Agency!

November 3, 2022
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Reply from Chancellors - Thame

Hi Debs, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

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